[Resolved]  HRTC — misled by hrtc

Address:Himachal Pradesh

sir,
Iam a married woman and a govt employee. On 05 Sept 2010 i was travelling from jammu to mandi by bus.I completed my journey by J & K state transport bus from jammu to pathankot. I reached pathankot bypass at aprrox 0530pm.I saw a HRTC bus with a board written as Chamba to mandi. I immediately boarded the bus.The bus conductor came to me after 20 min and told me that the bus is going till baijnath. I asked him that the board says chamba to mandi to which he replied that even then this bus will go till baijnath.Further i asked him if there is any other bus that will go to mandi. The conductor said that there is a bus which i can catch at baijnath after sometime.So i continued the journey.Few minutes later,I saw a bus moving towards manali on the road. I told conductor to stop but he insisted that this bus will follow at baijnath. At approx 0845pm bus reached at maranda. At that time there was only me and one more guy in the bus along with driver and conductor.The conductor suggested me to get down at Punjabi dhaba in maranda since i was alone and it was not safe for me to be at baijnath bus stand and secondly this was the place where the bus for mandi would have come down for dinner. I checked with dhaba persons and they also confirmed the same. So,I got down at this place at 0845pm.However the mandi bus which was suppose to reach at 10pm did not turn up till 1030pm. The Dhaba owner called up some number and told me that this particular bus has gone to dharamshala and will reach only by 1130pm.I contacted my relatives in palampur and got down at their residence.But Iam shocked and feeling unsafe to travel by hrtc buses anymore. This route was not known to me. If I didnt have my relatives that time I was actually in big trouble.
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Aug 13, 2020
Complaint marked as Resolved 
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hrtc buses and conductors are really pathetic..
Same bad experience with me (bus no HP 72 0767) chamunda to haridwar

Conductor is so rude and drop me in una at 5:30 pm by saying that there is no emply seat in the but although half of the bus is emply

he was abusing me and my father eve i am alone and have to go Chandigarh.

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