Himachal Road Transport Corporation [HRTC] Customer Care
Himachal Road Transport Corporation
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COMPLAINTS

Himachal Road Transport Corporation [HRTC] Customer Care

Himachal Road Transport Corporation

Address
HRTC Head Office,Shimla-3
Shimla
Shimla District
Himachal Pradesh
India

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 17 7280 2717

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0%
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115
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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Himachal Road Transport Corporation [HRTC] — Lost document

 Atulagpg on Mar 11, 2017
I, ATUL am in the Army. travelled in Himsuta Volvo ID no 36 on 09 march 2017 from ISBT KASHMIRI GATE to Solan. I lost a document which I cannot share. My seat no was 28. May I request to forward details or contact no of my two front and two back co passengers so that I can ask them if they are in possession of the document. My ticket no is 20170304005766.

Thanx....
Complaint comments  Read comments Complaint category Other

Himachal Road Transport Corporation [HRTC] — Conductor misbehaving

 himani gydral on Mar 11, 2017
Name -Himani, busno hp 63 5745, route del-bajenath date 10-3-17, name of conductor manohar lal.issue- I travel frequently on this route frm del to jwalaji nd always preferred same bus to travel bcause of my ofice timings. My home is just 1 km ahead from jwalajii on kangra road i.e khola nd always preferred to get drop near by that only bcause of morning timings.wen I asked him to give me drop at khola he refuse nd start misbehaving a
nd asked me to pay money for kangra..rather my drop destination was hardly 1 km far jwalji bstnd. I hv experienced the same before also with this conductor only.
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Regarding condition of semi deluxe bus

 khushal himral on Feb 20, 2017
Respected sir/MAME iam traveling in a semi deluxe bus from chamba to shimla on 19/02/2017. The bus was semi deluxe but it has nothing like that. The side mirror are broken ND covered with tin sheet. All the passengers are suffering from cold lashes of wind all night. Please check the condition, otherwise it's always common people are suffering.
Thanking you...
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — Conductor misbehave

 Pawan Sharma asr on Feb 17, 2017
Conductor misbaive
conductor miss behaive
Sir, my name is pawan Sharma, I want to register a complaint against bus conductor of bus no Hp69 1870 rout bilaspur to Amritsar.
Date was 17.02.2017. Conductor Name Bhimsen
He misbehave me while I was traveling Una To jalandhar .
Firstly I am asking to ticket una to Hoshiarpur & than rich to hoshiarpur I ask to Ticket Hoshiarpur to jalaandhar due to some region .but Conductor bhimsen misbehave me & abuses me & Threats & beating me with in our team .
I want a serious action on this conductor who was on duty om 17.02.2017...
Complaint comments  Read comments Complaint category Computers & Accessories

Himachal Road Transport Corporation [HRTC] — Stoppage of delhi to sarkaghat bus at jahu bus stand without any reason

 drepu on Feb 16, 2017
Delhi to sarkaghat bus starts from isbt delhi at 1805 hrs daily and reaches at jahu bus stand at 0515 hrs. it takes 30 minutes break at jahu bus stand without any reason. it again starts from jahu at 0545hrs and lastly it reaches at its destination ie sarkaghat at 0615hr . all local buses started left sarkaghat bus stand at 0605hrs. second bus starts towards my home side at 1015hrs after 4 hours ie sarkaghat thona pingla bus route. sir I want to know that what is the reason for stopage of this bus at jahu bus stand at 30 minutes. you are requested plz examine the case and cancel the stopage of delhi...
Complaint comments  Read comments Complaint category Other

Himachal Road Transport Corporation [HRTC] — Amount debited but seat was not booked

 Manisha Kandwal on Feb 10, 2017
I am a student and feeling cheated as I booked seat no 35 on 8 feb 2017 for bus going from Chandigarh to Bhota 1.56pm dated 9 Feb 2017 but seat was not booked and amount of 220 was debited from my account. I have already complained on your site but till now money did not refunded by you. Please treated an urgent.I contacted Hrtc office at Hamirpur, they replied money will be refunded within 24 hour but till now I have not received my money....
Complaint comments  Read comments Complaint category Other

Himachal Road Transport Corporation [HRTC] — Poor conditions of bus

 उज्ज्वल ठाकुर on Jan 27, 2017
It is avery shameful matter for our himchalis that we do not afford the best vehicles or maintain them in a better quality to impress the tourists.. the him mani bus from shimla to manali non.. delux...bus conditions are very poor seats r broken plugs r nt working so. On... plzz trry to improve those weak points.. plzzz हम हिमाचलियों को भी कुछ राहत मंद अनुभ दो बसों का।।।।plzzzzzzzz......
Complaint comments  Read comments [2]Complaint category Education

Himachal Road Transport Corporation [HRTC] — Complaint against semi deluxe (Routeid:588:delhiisbtkashmirigatebaijnath:7:29pm)

 Arun Kant Sharma on Jan 23, 2017
Respected concern,

I have booked a ticket for palampur from chandigarh.

Details:
Route id : 588 : delhi isbt kashmiri gate ­ baijnath : 7:29pm.
Ticket no. 20170110000507
Dep. Time from source :7:29pm
Journey date : 12/01/2017
Service class : semi deluxe
Source : delhi isbt kashmiri gate
Destination : palampur
Boarding place: chandigarh

I have been waiting for the bus and bus didn't enter in the bus stand. There is no information from any staff member from hrtc. I have been confirming with hrtc...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Violation of the rules on cancellations

 Souransu Rout on Jan 12, 2017
Today I booked a eticket through a agent named Vijay Kumar, mobile number 9418480503, Dalhousi, & cancelled the same tickets 24 hours before the departure time. As per rule only 10%was to be deducted but 25%of the ticket amount was deducted even though I cancelled 24 hours before. Kindly take action against this type of fraud activity done to harass tourist. I cancelled 3 ticket of dated 13 jan2017 from Chamba to Delhi, Volvo bus....
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Blower of bus is not on

 vishal802 on Jan 10, 2017
I am currently traveling from shimla to delhi via volvo bus, which starts from isbt shimla, now its 10:22 bus bus staff has not switched on blower of bus. I want to say if u cant give Services to customers then shut down these buses. Go to see service in punjab Volvo buses, even their HVAC donot stop at parking. And u cant give service after 2:30 hours of Journey....
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Money deducted but not get ticket

 Kartik Dogra on Jan 7, 2017
Sir, my self kartik dogra.I booked bus ticket from kangra to baddi for 8 january 2017 on 6 january 2017 from hrtc app.but while booking the balance from my account is deducted but I cannot get ticket number or details.I am booking seat number 34.the deducted amount is rs230 .and ecom number is 70061970.sir kindly refund my money.the atm number from transaction is made is 6070936047699282 and account number is 0894000101351345 and owner name is shashi bala..please refund my money as soon as possible. bus departure time is 10:40am......
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — About ticket/balance money not refund to passenger by conductors

 Deepak Parkash on Jan 2, 2017
Sir I regularly travel in HRTC buses.Good & awesome services
But here I point your attention towards balance money refunded by conducted to passengers.My short journey from Baddi to distt. Una hardly take 2 hrs. Time & the ticket charges are 88 to 89 rs. But by giving them 100 rs. Currency note conductors only refund balance money 10rs. To their passengers rest of 1 or 2rs.they never ever given to their passengers, many time I ask them to refund my balance 2 rs. Or 1rs.but they refuse to do that.
So it's my humble request to you.please look in this matter to avoid unnecessary problems...
Complaint comments  Read comments [2]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Lost luggage because of the conductor's carelessness!

 RiNi Basu on Dec 6, 2016
Route: kangra to delhi
Bus no: 1318
Date: 01.12.16
Hrtc Himsuta
I lost a suitcase full of my valuable things because the conductor was careless. The bus stopped directly at Delhi after leaving from kangra and the conductor was really rude because I and my friend had excess luggage. We are students and we had to shift from himachal so we had no choice but to take all our luggage in the bus. When the bus arrived Delhi he started throwing our bags out of the bus and left in a hurry without letting us check. And I lost one big suitcase full of expensice things including my...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Misbehaviour by the conductor

 Malvika Shitak on Dec 2, 2016
I was travelling in this hrtc bus -hp 63 3164
From bcs to edwards. At 9:15 am on 2/12/16. The bus got so packed that there was no place left to move even.
On demanding the rent i asked the conductor to come forward as there was no place for me to move. He started shouting at me n called me an IDIOT .
I asked the bus driver to provide me the log book but he did not.
I would really like to lodge a conplaint against this bus driver and the conductor who have no sense to talk to people.
I would be highly obliged if an action is taken against them.
Ph: 8894890122...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Himachal Road Transport Corporation [HRTC] — Hrtc bus n0. hp73-5941 route chmba to chintpurni timing 11.40am place katori bangla punjab h. p. border date 23-11-2016

 jaisi ram on Nov 25, 2016
Dear sir,
Osn 23-11-2016 time 11:40 am place katori bangla h. P. Punjab border. Dear sir 5 passenger waiting for chamba to chintpurni bus 2 passenger was going to nurpur & 3 passengre was going to talwara. I was waiting for other bus when bus has come passenger are signal for bus stop, but bus driver has ignore thier signal afterthat one passanger take lift for dunera then he asked to driver why you did not stop bus on katori bangla driver said bus going to late we have taking food in dunera sir many hrtc driver do not stop bus in many place. Thereafter passenger are suffring due to driver...
Complaint comments  Read comments [1]Complaint category Education

Himachal Road Transport Corporation [HRTC] — Ticket cancellation refund not yet processed for over 10 days

 Siddharth Tamang on Nov 20, 2016
I have cancelled two e-tickets bearing number 20161027001218 & 20161027001287on 02-Nov-2016 but it has not been refunded yet. I have already sent email to hrtchq@gmail.com but they are saying that it has been refunded to our respective account and credit card. But till not we have not received it yet. I don't understand why bank won't refund our amount if HRTCHP has already refunded it. Looks like there is something missing.

Very poor service when it comes to refunding the e-tickets.

Refund amount for each tickets- 4579.00....
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Incomplete job done by hrtc driver ignorance of general public

 Sureyansh Rana on Nov 8, 2016
Dear concern,
i am surender kumar working with tenzin hospital i am just waiting for bus after duty around 6 pm to 6:35 pm at outside of the tenzin hospital hrtc bur arrive around 6:35 pm i stand front of the bus and give sign for stop bus after long time but the driver totally over speed ed and without break he cross the bus front of me. Its too irritated and not ignorable issue for hrtc bus services i want some action on the driver who is the on-duty .
Regard's
surender kumar
tenzin hospital
near shiv mandir
mob:- 9459744013...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Payment not received

 Jayesh Mehra on Nov 4, 2016
A bus ticket booked under the TicketID 20161010001780 using the HRTC online bus booking portal was cancelled due to internet connectivity problem but the amount of "Rs. 1122" was deducted on on 10-OCT-16, 11:12. Transaction Reference Number - IGAABHHHQ5. The amount has still not been refunded after 25 days. A refund was initiated on 14-OCT-16 according to the attached copy of mail from the HRTC office but my bank account did not receive the refund. I have still not been informed about the reason for refund reversal. My mails and my calls have not been responded adequately. After repeated mails still...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Driver deliberately missed the pickup point.

 shailja joshi on Nov 2, 2016
This is to bring into your notice that the driver of bus number hp 63 5318 deliberately missed the pickup point (Ghora chowki) even though it was clearly mentioned in the e-ticket (Ticket number 20161030001885) i had bought for route id 1 (Shimla to kashmiri gate new delhi) on 2 nov 2016. This caused a lot of inconvenience as i had to book a cab to overtake the bus and board it at waknaghat. I would also like to bring into your notice that upon confrontation the driver and conductor lied that they had stopped the bus a bit ahead of the stop and started quarreling and misbehaving with me and the...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Conductor asking for ticket on bhaiya dooj from ladies and girls

 Surender Zinta on Nov 1, 2016
I am travelling from Pawanoo to Baddi with my wife on bhaiya dooj by using Hrtc on dated 01/11/2016: 5:00 pm. Conductor ask for ticket from ladies and women. I have to pay for my wife as well. He told me that bus is travelling by pinjore which is in haryana and also told me that free time for women is finished on 5pm. Please send me proper notification of Transport ministry or take any suitable action....
Complaint comments  Read comments Complaint category Other

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