Himachal Road Transport Corporation [HRTC] Customer Care
Himachal Road Transport Corporation
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COMPLAINTS

Himachal Road Transport Corporation [HRTC] Customer Care

Himachal Road Transport Corporation

Address
HRTC Head Office,Shimla-3
Shimla
Shimla District
Himachal Pradesh
India

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 17 7280 2717

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0%
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124
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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Himachal Road Transport Corporation [HRTC] — Regrading criterion of charging LIC

 nx2shimla on Apr 26, 2017
Dear sir i nitin just want to know the criterion/byelaws of charging lic in hrtc buses.

Some time "lic fee" is charged from passangers and some times not
When i ask the conductor related to this then he said."only management looks all these matters, he does't know anything".

So you are requested to provide me detailed at nx2shimla@rediffmail.com at the earliest.....
Complaint comments  Read comments Complaint category Other

Himachal Road Transport Corporation [HRTC] — Discount on smart card

 Nandamadaan on Apr 23, 2017
I, Ashok Madaan, resident of Shastri Colony Ghumarwin mobile number 9882242744 travelled from Ghumarwin to Panipat in hrtc bus no. HP 28 A - 1812 (Dharmpur Delhi Sarkaghat depot) on dated 14/4/2017. I have been issued smart card bearing no 060439 valid upto 14/7/2018. This bus was neither Volvo nor AC. My complaint is that I was not allowed the discount of 20% by the conductor despite my repeated requests. Conductor straight way said that discount is not allowed in this bus. As per conditions laid down on the back of the card 20% discount is not admissible in Volvo /AC bus from 1st April to 30th...
Complaint comments  Read comments Complaint category Business & Finances

Himachal Road Transport Corporation [HRTC] — Refund for bus fare

 Bhiotia on Apr 19, 2017
Dear Team,

Would to inform that I was booking for 23rd April from Palampur to Chandigarh from ur online site on 18th April for Baijnath depot bus (1116) for seat no 20 but tkt not confirmed and my money got debited for Rs 332 from YES BANK net banking and I had used my smart card 027588 So plz refund my money ASAP.or let me know d concerns department where we can confirm.

Regards
Vishal...
Complaint comments  Read comments Complaint category Public Transportation

HRTC — Bus was supposed to be Volvo but bad than the ordinary buses ac not working and a lot to add

 Vishal Devilic Sood on Apr 11, 2017
Bus was supposed to be Volvo but **** bad than the ordinary buses ac not working and a lot to add we were charged the same amount of money but got this in return bus#HP64 6705 conductor said higher officer's gave permission for this bus was for normal route but asked them to act as an volvo bus from chandigarh to Delhi. Maadarchodo sudhar jaao y should we suffer because of you guys...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Misconduct by booking clerk at Chandigarh

 Ajay Sakriyal on Apr 8, 2017
Dear Sir

This is for your kind notice that your employee who is booking tickets for bus Number HP 73 4502 has did misbehave as he has drunked and alloted the 3 seats for 9 people's as my wife is standing first in row so he alloted first to her afterwards 6 people's inqired bout the same seats .

Meantime asking the question to that booking person he made argue with my husband.and threatend and abused him.

It is humble request to the concerned management to take appropriate action against him and give training to behave with people's.
Looking forward...
Complaint comments  Read comments Complaint category Employers

Himachal Road Transport Corporation [HRTC] — Bus services

 Vishal_sharma86@hotmail.com on Apr 1, 2017
Hi myself vishal sharma I m travelling from Delhi to Daulatpur UNA. There is no bus service on the route from UNA to daulatpur chowk between 1 Am to 4:30 Am. I am standing here from almost 3 to 4 hours.. and the only bus which I can see is Delhi-pathankot at 4:30 which is over crowded and even old ladies are standing here in this bus. At the same time there are almost 5 busses to baijnath and to hamirpur.

Thanks
Vishal sharma
9873084029...
Complaint comments  Read comments Complaint category Other

Himachal Road Transport Corporation [HRTC] — Regarding absence of Air conditioning in Him Shuta on dated 26.03.2017 Bus No. HP-63-9361

 kapishkkl on Mar 29, 2017
Dear Sir/madam

I had traveled from Delhi to sundernagar through ticket No. 20170326001224 on dated 26.03.2017 during this whole journy A/C was not working till bus from Delhi it self and the same was intimated to bus conductor and he was ensured to passengers the fair will not charged for A/C and the balance amount will be refunded.

Kumar karunesh
9418091927...
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Cancellation amount not received

 Yaman Sharma on Mar 17, 2017
Himachal road transport corporation

Cancellation history

Ticketid-20170306001738
Seat number - 25
Dateof booking — 10/03/2017
Name - yaman sharma
Age - 35
Sex - male
Username - yaman sharma
Amount paid - 311.00
Date cancelled - 06/03/2017
Cancelledby - yaman sharma

My mobile no. : 9711767549...
Complaint comments  Read comments Complaint category Travel & Vacations

Himachal Road Transport Corporation [HRTC] — Lost document

 Atulagpg on Mar 11, 2017
I, ATUL am in the Army. travelled in Himsuta Volvo ID no 36 on 09 march 2017 from ISBT KASHMIRI GATE to Solan. I lost a document which I cannot share. My seat no was 28. May I request to forward details or contact no of my two front and two back co passengers so that I can ask them if they are in possession of the document. My ticket no is 20170304005766.

Thanx....
Complaint comments  Read comments Complaint category Other

Himachal Road Transport Corporation [HRTC] — Conductor misbehaving

 himani gydral on Mar 11, 2017
Name -Himani, busno hp 63 5745, route del-bajenath date 10-3-17, name of conductor manohar lal.issue- I travel frequently on this route frm del to jwalaji nd always preferred same bus to travel bcause of my ofice timings. My home is just 1 km ahead from jwalajii on kangra road i.e khola nd always preferred to get drop near by that only bcause of morning timings.wen I asked him to give me drop at khola he refuse nd start misbehaving a
nd asked me to pay money for kangra..rather my drop destination was hardly 1 km far jwalji bstnd. I hv experienced the same before also with this conductor only.
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Regarding condition of semi deluxe bus

 khushal himral on Feb 20, 2017
Respected sir/MAME iam traveling in a semi deluxe bus from chamba to shimla on 19/02/2017. The bus was semi deluxe but it has nothing like that. The side mirror are broken ND covered with tin sheet. All the passengers are suffering from cold lashes of wind all night. Please check the condition, otherwise it's always common people are suffering.
Thanking you...
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — Conductor misbehave

 Pawan Sharma asr on Feb 17, 2017
Conductor misbaive
conductor miss behaive
Sir, my name is pawan Sharma, I want to register a complaint against bus conductor of bus no Hp69 1870 rout bilaspur to Amritsar.
Date was 17.02.2017. Conductor Name Bhimsen
He misbehave me while I was traveling Una To jalandhar .
Firstly I am asking to ticket una to Hoshiarpur & than rich to hoshiarpur I ask to Ticket Hoshiarpur to jalaandhar due to some region .but Conductor bhimsen misbehave me & abuses me & Threats & beating me with in our team .
I want a serious action on this conductor who was on duty om 17.02.2017...
Complaint comments  Read comments Complaint category Computers & Accessories

Himachal Road Transport Corporation [HRTC] — Stoppage of delhi to sarkaghat bus at jahu bus stand without any reason

 drepu on Feb 16, 2017
Delhi to sarkaghat bus starts from isbt delhi at 1805 hrs daily and reaches at jahu bus stand at 0515 hrs. it takes 30 minutes break at jahu bus stand without any reason. it again starts from jahu at 0545hrs and lastly it reaches at its destination ie sarkaghat at 0615hr . all local buses started left sarkaghat bus stand at 0605hrs. second bus starts towards my home side at 1015hrs after 4 hours ie sarkaghat thona pingla bus route. sir I want to know that what is the reason for stopage of this bus at jahu bus stand at 30 minutes. you are requested plz examine the case and cancel the stopage of delhi...
Complaint comments  Read comments Complaint category Other

Himachal Road Transport Corporation [HRTC] — Amount debited but seat was not booked

 Manisha Kandwal on Feb 10, 2017
I am a student and feeling cheated as I booked seat no 35 on 8 feb 2017 for bus going from Chandigarh to Bhota 1.56pm dated 9 Feb 2017 but seat was not booked and amount of 220 was debited from my account. I have already complained on your site but till now money did not refunded by you. Please treated an urgent.I contacted Hrtc office at Hamirpur, they replied money will be refunded within 24 hour but till now I have not received my money....
Complaint comments  Read comments Complaint category Other

Himachal Road Transport Corporation [HRTC] — Poor conditions of bus

 उज्ज्वल ठाकुर on Jan 27, 2017
It is avery shameful matter for our himchalis that we do not afford the best vehicles or maintain them in a better quality to impress the tourists.. the him mani bus from shimla to manali non.. delux...bus conditions are very poor seats r broken plugs r nt working so. On... plzz trry to improve those weak points.. plzzz हम हिमाचलियों को भी कुछ राहत मंद अनुभ दो बसों का।।।।plzzzzzzzz......
Complaint comments  Read comments [2]Complaint category Education

Himachal Road Transport Corporation [HRTC] — Complaint against semi deluxe (Routeid:588:delhiisbtkashmirigatebaijnath:7:29pm)

 Arun Kant Sharma on Jan 23, 2017
Respected concern,

I have booked a ticket for palampur from chandigarh.

Details:
Route id : 588 : delhi isbt kashmiri gate ­ baijnath : 7:29pm.
Ticket no. 20170110000507
Dep. Time from source :7:29pm
Journey date : 12/01/2017
Service class : semi deluxe
Source : delhi isbt kashmiri gate
Destination : palampur
Boarding place: chandigarh

I have been waiting for the bus and bus didn't enter in the bus stand. There is no information from any staff member from hrtc. I have been confirming with hrtc...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Violation of the rules on cancellations

 Souransu Rout on Jan 12, 2017
Today I booked a eticket through a agent named Vijay Kumar, mobile number 9418480503, Dalhousi, & cancelled the same tickets 24 hours before the departure time. As per rule only 10%was to be deducted but 25%of the ticket amount was deducted even though I cancelled 24 hours before. Kindly take action against this type of fraud activity done to harass tourist. I cancelled 3 ticket of dated 13 jan2017 from Chamba to Delhi, Volvo bus....
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Blower of bus is not on

 vishal802 on Jan 10, 2017
I am currently traveling from shimla to delhi via volvo bus, which starts from isbt shimla, now its 10:22 bus bus staff has not switched on blower of bus. I want to say if u cant give Services to customers then shut down these buses. Go to see service in punjab Volvo buses, even their HVAC donot stop at parking. And u cant give service after 2:30 hours of Journey....
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Money deducted but not get ticket

 Kartik Dogra on Jan 7, 2017
Sir, my self kartik dogra.I booked bus ticket from kangra to baddi for 8 january 2017 on 6 january 2017 from hrtc app.but while booking the balance from my account is deducted but I cannot get ticket number or details.I am booking seat number 34.the deducted amount is rs230 .and ecom number is 70061970.sir kindly refund my money.the atm number from transaction is made is 6070936047699282 and account number is 0894000101351345 and owner name is shashi bala..please refund my money as soon as possible. bus departure time is 10:40am......
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — About ticket/balance money not refund to passenger by conductors

 Deepak Parkash on Jan 2, 2017
Sir I regularly travel in HRTC buses.Good & awesome services
But here I point your attention towards balance money refunded by conducted to passengers.My short journey from Baddi to distt. Una hardly take 2 hrs. Time & the ticket charges are 88 to 89 rs. But by giving them 100 rs. Currency note conductors only refund balance money 10rs. To their passengers rest of 1 or 2rs.they never ever given to their passengers, many time I ask them to refund my balance 2 rs. Or 1rs.but they refuse to do that.
So it's my humble request to you.please look in this matter to avoid unnecessary problems...
Complaint comments  Read comments [2]Complaint category Public Transportation

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