Himachal Road Transport Corporation [HRTC] Customer Care
Himachal Road Transport Corporation
Customer satisfaction rating: 1%
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COMPLAINTS

Himachal Road Transport Corporation [HRTC] Customer Care

Himachal Road Transport Corporation

Address
HRTC Head Office,Shimla-3
Shimla
Shimla District
Himachal Pradesh
India

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 17 7280 2717  

Customer satisfaction rating
1%
Complaints
555
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Himachal Road Transport Corporation [HRTC] related photos (95)

Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Himachal Road Transport Corporation [HRTC] — refund not reflected yet

 Gouravt09 on Nov 13, 2019
On november 3 2019 i booked hrtc volvo bus from amb to delhi. My ticket no was [protected]. Then due to some reasons i had to cancel my booking. The total amount of 994 had been deducted
From my account. My refund has not been reflected in my account yet regarding this booking. My transaction i'd was ob[protected]. Please refund my money as soon as possible. Thanking you...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — reckong peo to rakchham bus

 Shubham Yodha on Nov 8, 2019
4.30 बजे की बस आयी है 4.50 पे फिर सीधा सांगला जाने वाली बस रली जाती है 6.20 पे सांगला पहुंचने वाली बस अभी तक रली मे फंसी रहती है शायद 8बजे पोहोच जाये तब जाके खाना बनाना ये है HRTC के हाल बुरा हाल है फिर कंडक्टर को कुछ बोले तो चिलाने लग जाते है हर बस के...
Complaint comments  Read comments Complaint category Employers

Himachal Road Transport Corporation [HRTC] — refund has not been made after 4 months

 suraj kala negi on Nov 8, 2019
My ticket no.[protected] for 11.8.2019 against volvo of himachal roadways transport corporation from delhi to shimla has been cancelled on 9.8.2019, however despite lapse of couple of months, an amount of rs.827/- has not been refunded to my account. The mode of payment/purchase of ticket is done via paytm. Despite my several request made on hrtc e-mail "[protected]@gmail.com" refund has not been made by the department. It has been found that the department/corporation is not interested in replying as well refunding the cancelled amount of the tickets...
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — alcoholic people in bus

 Ajay Pun on Nov 4, 2019
This is a bus i board into from dhramshala.. N it's destination is nyagra.. When reached chowari few people start taking alcohol but than after making too much nouscense in bus.. Well it's really frustrating.. Do some positive at your end or i'll make a possible fir.. But the driver and conductor are real gentelmen but even they failed to do anything.. So make some improvement

Dated :03/10/2019
Time : 1:10 am...
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — misbehaving by hrtc counter staff delhi,

  verma RS on Nov 3, 2019
Dear sir,
On 25 th oct 19 i came to kashmiri gate at 1700 hrs in the counter, i ask mr. Anil for delhi to sarkaghat (1805hrs) bus no 9473, he told me that, wait till 1745 hrs for chart. When chart came then he told me all seats are booked.

Then i asked him, how it is possible, seat 2 to seat 8 not booked online. Than he told me you go inside bus, i seated on seat no 2,
Now mr. Arjun ram came to near bus and told me these seats are reserve for rm, after some time 2 young boy came and told me these seats are allotted us. And these are our tickets. I refuse to leave...
Complaint comments  Read comments [1]Complaint category Other

Himachal Road Transport Corporation [HRTC] — humiliation and misbehaving

 Meghq on Nov 1, 2019
I was traveling from. Daulatpur (Una) to chandigarh.. The conductor took money from me and didn't gave me the ticket... After some time in una when conductor was about to change i asked him about the ticket he gave me the details that he had cut my ticket but i didn't had that neither it was lost... But he claimed that he gave me that ticket and was aware of. The fact that i had given the money to him... He told me that he will convey the information to next conductor.. But when that conductor asked me about the ticket i told him that all this happened and that previous conductor also told him about...
Complaint comments  Read comments Complaint category Unauthorized charges

Himachal Road Transport Corporation [HRTC] — regards bus stopage

 Thakur136 on Oct 31, 2019
Dear sir,
This complaint is regarding hrtc bus driver, of chamba to sanwal (Timing 11:00-4:30) as, as they are not taking the passengers.
Or they are not stopping the bus to carry passengers. With regards this please take a action against them. Not this time but since the last couple of years native people are facing so trouble of the same. As this is govt organization, please think about the problem of these people, if someone have important work and the bus is not being stopped then who is the responsible person. With regards this please take a action as soon as possible.
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — ticket

 Mehak Decoder on Oct 29, 2019
I had already booked my seat dated 24/10/2109 and amount of rs. 291 was deducted from my account but i didn't received any message or mail on the no. Mentioned due to which i had to pay extra amount if rs 291 to reach my destination on 29/10/2019. So i kindly want you to look into thr matter and refund thr amount of money
I have details of transaction. I can send them as well for futher enquiry
For further enquiry please contact [protected]
Kindly take required steps asap...
Complaint comments  Read comments Complaint category Banks

HRTC — misbehaviour by muslim driver

 ItS tHe bRaHmIn on Oct 27, 2019
Sir iam deepak bhardwaj and iam from maloh village teh. Sundernagar distt. Mandi.
Sir on sundrrnagar to kateru podakothi route at 6am. I and my brother going to kateru by this and when we stop bus at maloh village and start going in the bus, the driver misbehave with us, he abused us and say that he never stop bus for us again here
Sir this muslim driver is not of good character, many complaints are about him
This is not first time he misbehave with many of people.
His name is khan from badi, mahamaya s. N. R
Take action or otherwise we have to take action then...
Complaint comments  Read comments [1]Complaint category Other

Himachal Road Transport Corporation [HRTC] — refund for ticket number 201908170001431

 jitender65 on Oct 16, 2019
I have booked the hrtc volvo from manali to delhi for dated 18 august 2019. Due to road blockage that day no volvo came from manali to delhi that day. So i have to took private bus to reach delhi. Below is my ticket details.
[protected].

I have sent email to hrtc about this incendent and got reply that i will recieve the refund but it's now 2 month but still didn't get any refund....
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — request regarding cancelled ticket refund

 Nitesh Jaswal on Oct 16, 2019
Hi sir/madam
I nitesh jaswal from indian navy had booked a ticket from isbt delhi to hamirpur himachal pradrsh for 07 nov 2019 and charged 1125 for the same. Sir/madam till today i didn't received any money from department of hrtc.
My humble requst to u sir please refund my cancelled tickets refund
I will be very thankful to u sir /madam
Your regards
Nitesh jaswal...
Complaint comments  Read comments [2]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — bus timing

 Vineet Pathania on Oct 15, 2019
I booked bus from hamirpur to delhi himsuta online on dated 13th of october 2019, which comes from palampur in morning 9:30 am hamirpur bus stand.
I was travelling with my family with two kids baby daughters less than 5 years. The droptiming showed on internet hrtc website was 7pm at isbt delhi. So i hope i reach safely upto 7:30 and i booked this bus but at chandigarh driver told me bus will reach at 9:00 or 9:30 due to which i have to drop the bus in between and lot of trouble with my family members and with luggages n safety measures especially with kids because i have to pick a train...
Complaint comments  Read comments Complaint category Kids & Baby

Himachal Road Transport Corporation [HRTC] — nuisance in bus

 Vikrant Uppal on Oct 13, 2019
Travelling from chandigarah to palampur in volvo which departs at 5:40pm, the driver of the bus kept on playing loud punjabi music on his phone. I asked the conductor thrice to ask him lower or stop his music as i was sleeping and that music awakened me and then i could not sleep. The conductor asked but driver lowered for a while and then again played his own music. Sheer nuisance and no feel of luxury in the bus, would have been better if had travelled in ordinary bus. Poor services....
Complaint comments  Read comments [1]Complaint category Other

Himachal Road Transport Corporation [HRTC] — regarding incomplete and rude behavior

 nirmla kumari on Oct 13, 2019
Der sir /mam
Maine aj number [protected] pr quarry ke liye call kiya or vo dang se bat hi nhi kr rhe the ever booking ke liye koi b site b nhi btai or aise bat kr rhe the ki maine glti kr di vha call kr ke really very worst experience... Or unhone meko apna nam b nhi btaya but maine 12.29pm.. [protected] pr call kiya tha or... Mai hp government se request krti hu jb in logo ko kam hi nhi krna hota to aise logo ko job pr rkhte kyu hai... Private mai call kro kitne ache se bat krte hai government employee khane ko kyu ate hai... Agr aisa hi rha to... Govt ka kya fayda......
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — seat adjust button broken

 Ajay Kalsi on Oct 12, 2019
I am traveling in himani semidelux bus from delhi to kangra. But my seat adjust button is broken. The person sitting in front of me, has fully back his seat and i am uncomfortable. So plz find out the deficiencies so that passengers can travel with cmfort. I am sorry but, it's easy to travel in ordinary bus as compare to these delux buses.
I know there is no solution of my comfort travelling.
So dear sir in my view there should a thorough check of this seat adjust button problem. Because not in this bus, this issue is with all semi delux and delux buses. So that next time people can...
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — bus overload

 Saksham Thakur on Oct 11, 2019
Hrtc bus (Junurm) starting from pathankot to chamba at 10 :40 am was fully overloaded with passengers on 11-10-19. There no space to sit, still the driver and the conductor picked the passengers from different locations and made it overload and there was even no space to stand. It was to horrible seeing ladies with small kids and aged people suffering. Strict action should be taken such things. This things causes accidents and then we regret. I hope concerned authorities will look after this....
Complaint comments  Read comments [1]Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — departure earlier

 Tinsha on Oct 11, 2019
Respected concerned authorities
Myself dalip kumar
Booked two online ticket for dated 11/10/2019 from chandigarh to mandi.
As per hrtc online portel bus departure time is 0850.
But when i reached near about 0838 at bus stand staff told me that bus already moved for its destination. It's very disappointing for me. At least they should inform me about timing.. Staff assurance me to send me in next bus which timing is 1050 but who will pay for my valuable two hours which is spoiled by hrtc
Needs necessary action.....
Complaint comments  Read comments [1]Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — complaint against conductor of himsuta volvo

 Ravi Kant Kaushal on Oct 9, 2019
Sir,
Iam ravi kant kaushal (Director, prosecution, retired), presently practicing advocate in the high court of himachal pradesh. On[protected], my minor daughter boarded himsuta volvo from shimla at 9:45 am and her destination was chandigarh. Since the bus was from shimla - delhi, it was not suppose to entire the bus stand (Chandigarh) and hence she was suppose to offboard at tribune chownk, chandigarh. Since the passenger was a minor i personally requested the conductor to ensure that she be dropped at tribune chownk, however he remained careless and dropped the passenger about 25 kilometres...
Complaint comments  Read comments Complaint category Travel & Vacations

Himachal Road Transport Corporation [HRTC] — regarding balance amount

 Anil Koundal on Oct 9, 2019
Respected sir,
I mr anil kumar boarding hrtc bus from lathiani to bhota and total fair was 49rs and conductor did not return balance amount one rupee. It was his moral duty to do so. After that i am traveling from bhota to mandi in hrtc bus no hp67-3218 and total fare was 128/- and conductor gave a ticket of rs 128/-. He didn't return balance 2₹ amount. It has been mostly seen in hrtc buses. So, kindly do the needful for the same at your end. It is my moral duty to do so....
Complaint comments  Read comments Complaint category Unauthorized charges

Himachal Road Transport Corporation [HRTC] — rash driving by bus driver on swarghat to chandigarh route

 par7 on Oct 8, 2019
श्रीमान जी
आज दिनांक 08.10.2019 को सुबह के समय नालागढ़ बस डिपो की बस जो स्वारघाट से चंडीगढ़ के लिए 06.10 मिनट पर स्वारघाट से चलती है में मेरे पिता जी जो की अपंग है( अपंग प्रमाणपत्र साथ में सलंग्न है) अपने गॉंव कुण्डलु से झिरिवाल जाने के लिए बैठे....
Complaint comments  Read comments Complaint category Public Transportation

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