Himachal Road Transport Corporation [HRTC] Customer Care
Himachal Road Transport Corporation
Customer satisfaction rating: 0%
Submit a Complaint
145
COMPLAINTS

Himachal Road Transport Corporation [HRTC] Customer Care

Himachal Road Transport Corporation

Address
HRTC Head Office,Shimla-3
Shimla
Shimla District
Himachal Pradesh
India

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 17 7280 2717

Customer satisfaction rating
0%
Complaints
145
Pending
0
Resolved
0
Alert
Oops! We're trying to establish a communication with the company, but apparently they're not interested in resolving complaints.

Himachal Road Transport Corporation [HRTC] Complaints & Reviews

Sort by:

Himachal Road Transport Corporation [HRTC] — Enitre luggage row above the passenger seat occupied one passenger

 choudhary.anupam on Jun 23, 2017
I am travelling in hp 06 a 5654 bus from chandigarh to shimla. When i entered into bus i found one left side complete row of luggage tray occupued by single passenger only. When bus started and conductor came to check my ticket i asked him please clear this material he sad how can say to passenger as he is ready to pay doible ticket of it. I said i am having 4 kg of sweets which i have to put it there he said scatter your material to differnt available space in between other passenger luggage ls. I said hiw it is possible. He didnt help me... And said what we can do... It is rule so as per government...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Buses problem

 Dogra gi on Jun 22, 2017
Hi
I have submitted a application and panchayat resolution on dated 29/07/2016 regarding bus problem in bharari place which is situated in bhattiyat block distt. Chamba h. P. But department take no action about this matter. So please
Check the details of documents and solve this problem as soon as possible... Regards
Subhash chand
8262995922
9418095922...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Online booking in volvo bus

 Aradhana Thapa on Jun 20, 2017
A volvo bus service has been provided by hrtc from dalhousie to delhi. It is shocking to inform that tickets are allowed to book only through online and only from dalhousie to delhi. No ticket is booked for chandigarh or other destination inbetween these two destinations. Bus conductor has the monopoly to encash for the vacant seats. Is there any rule that passengers have to take tickets for delhi by force irrespective of boarding point. I feel there is something wrong with the portal of online booking....
Complaint comments  Read comments Complaint category Other

Himachal Road Transport Corporation [HRTC] — Use of pressure horn & music player in bus number HP66A-2597

 Ritesh Mahant on Jun 19, 2017
It is highly regretting that the complaint mentioned in the subject cited above was brought to the notice of the honb'le minister for transport sh. Bali and the behaviour of the driver dr. Khushi ram has not been changed. He is using excess pressure horn, playing music player and using abusive language to the passengers. The bus number is hp66a-2597, route is kullu to bagasarhan and timing is 5:30 am. Date is 19-06-2017....
Complaint comments  Read comments Complaint category Other

Himachal Road Transport Corporation [HRTC] — Regarding non cooperation by hrtc

 pritam thakur on Jun 18, 2017
Sir i have booked 2 tickets seat no. 15&16 online in hrtc tata ac him gaurav from delhi to palampur on 18.06.2017. The bus was scheduled to depart at 7:45 pm on 18.06.2017 from isbt kashmiri gate to joginder nagar. I have to board on bus at singhu border. But i could not get the bus. I was not informed about the bus status. I could not get any help from hrtc office at isbt kashmiri gate. Even the mobiles no. Of bus staff was not available with hrtc office kashmiri gate, delhi. I was not informed about whereabout of bus there was totaly chaos in service. I have spend rupees 1900 on fare what about...
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — Conductor denied ticket

 Vikas Mahendru on Jun 16, 2017
I have boarded hrtc ac deluxe bus coming from delhi, going to manali. I paid the fare to conductor, but on asking about ticket, he denied to give it. When i asked why he is denying it, he said i have given tickets to all from delhi. Now its my right to earn something. He even asked me to get off the bus if i ask for ticket again.
Please take an action on this conductor.
Regards
Vikas
9816580444...
Complaint comments  Read comments [1]Complaint category Doctors

Himachal Road Transport Corporation [HRTC] — Toilets sanitation situation

 Vish Sharma on Jun 15, 2017
I am travelling from manali n going to chandigarh, i didn't get tickets on dated 14-6-17 so i booked tickets for next day 15-6-17 in morning, when i reached at kullu station at 5.00am, here toilet conditions are so poor n my mother need to go to washroom.
Conditions are here :-
1. Here no one listening properly or giving any info
2. Toilets are so poor that no one can use it for any purpose.
Here you are requested to kindly register this complaint as top priority because sanitation conditions are important in daily life....
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Himachal Road Transport Corporation [HRTC] — Driver denied to get down in karnal

 Sanjeev.1971 on Jun 14, 2017
We were standing on delhi isbt stop to go karnal (Haryana). A bus came going to ponta sahab via panipat, karnal, indri, yamunanagar & ponta sahaeb. Firstly the driver start shouting panipat, karnal, indri, passengers are not allowed and he denied to pick up and said that get in but i will not drop at panipat, karnal, indri. While u first take a ticket upto yamunanagr then only he can drop. On the day i. E. 14/06/2017 haryana roadways strikes is goin on. So we dont have any choice we took a ticket up to yamunanager and get down in karnal.
When we said how he can deny to stop at panipat, karnal,...
Complaint comments  Read comments Complaint category Unauthorized charges

Himachal Road Transport Corporation [HRTC] — Complaint regarding wrong information on web sit and ticket + no response on chandigarh landline numbers (Both) in night

 lalit mohan prashar on Jun 12, 2017
Respected sir/madam,

I booked 1 ticket from chandigarh to haridwar in himsuta volvo. As per online booking website and my e-ticket i have to be at chandigarh sector 17 bus stand at 11:40pm on 11/06/2017. I waited at same location from 11:20pm to 12:30pm but no volvo bus came at bus stand.

I called shimla hrtc help center at 11:20pm and got very good response but as they are not aware of pickup location so they given chandigarh hrtc help center landline number. I called both landline numbers from 11:25 to 11:52 8 times but no one responded on any number.
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — To refund the amount for volvo bus ticket. Where bus departure postponed. Route no. 16 isbt kashmiri gate to hamirpur timing 09: 20 pm

 Manjeet Gautam on Jun 10, 2017
Respected sir,

In reference to the subject cited above this is bring to your kind notice that i had booked a ticket for two persons from delhi kashmiri gate to una in volvo bus route no. 16 from delhi kashmiri gate to hamirpur timing 09:20pm. But due some reasons bus had not come till 12.00 midnight. So. You are requested to refund my ticket amount of rs. 1722/-.

The ticket is here by attached with this mail.. Kindly find an enclosed attachment with this mail.

Regards.

Manjeet kumar gautam...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Money deducted... Ticket not booked

 shaneha on Jun 9, 2017
Dear team,

I booked three tickets from delhi to shimla on 23rd june 2017 0830pm bus hemsuta.
Payment was done but the ticket was not received.

You may please check the status and either transfer my money or send the ticket as per my filled information.

Username on site:- "shaneha"

You may please check the site using the above username and revrt....
Complaint comments  Read comments [1]Complaint category Other

Himachal Road Transport Corporation [HRTC] — Volvo engine not working efficiently

 Lakshya Gidwani on Jun 5, 2017
We have booked 5 tickets from mcleonganj dharamshala to chandigarh for volvo 11am. They took in ordinary bus from mcleonganj to dharamshala. From dharamshala volvo is in very bad condition.ac is not working properly and volvo is running very slow. When we asked, driver informed that engine temperature is increasing dramatically. We have padi for volvo but travel in ordinary bus with lot of sweat. We want refund of difference amount...
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — Rude behaviour of bus conductor and driver

 Somelier on Jun 5, 2017
Sir
Last night i was travelling from chandigarh to shimla. And it was very difficult to get a seat. As i got a seat, i was carrying a trolley bag which was very difficult to adjust so i kept it near first seat. On that the bus conductor very rudely told me to pickup my luggage. When i ask them where should i keep my luggage they told me it's not our headache. On that he coated 'passengers are themselves only responsible of their luggage ' it's not our headache. Also he told me why i am traveling in ordinary bus if i have luggage. I would have taken volvo.
Sir half the way i carried...
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — Against bus route

 Dandyroady on Jun 4, 2017
Bali sahab apne palampur jane wali bus via nagri dadh chamunda chala di
Agar yeh rat ko wahan pahunchti hoti tab bhi samaj aa sakta tha ki kafi gaon ka area cover hua but yeh bus subah 8:30 baje malan pahunchti hai
Agar koi 2, 3 log dadh nagri ke hain bhi woh din mein local bus se ja sakte hain
Y people traveling directly to palampur are harassed and volvo is not made for local roads driver face lot of difficulties moreover
Cheap petty dirty politics mr minister...
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — No counter service

 sonam bodh on Jun 3, 2017
I was standing at the kullu bus stand ticket booking counter atleast 35 minutes the girl sitting on the counter i asked her several times to book a volvo ticket for next week to chandigarh she said she directly said kal ana what kind of service is this, mean while in whole 35 minutes she was playing game on her mobile phone as you are due to tourist season almost every bus is fully booked already. just because the unattentiveness of your employee i am not book my ticket. For playing games you people are paying the employees???? seriously disgusting service you people are providing...
Complaint comments  Read comments Complaint category Employees

Himachal Road Transport Corporation [HRTC] — Foreign tourists are being harassed at chandigarh sector 43 bus terminal

 Param Dev on May 21, 2017
Online booking of any of bus tickets of hrtc is very poor, no cashless transactions, no notice boards, no token system at chandigarh sector 43 bus terminal. We are Indians and are familiar with this but at least take care of those coming overseas. Staff can't communicate with them. As all know, tourists have great influence over a state GDP. Mark buses route board in English or both. Please start a token system everywhere in this department, it is really helpful and comfortable for everyone. Encourage tourism and help them in their comfortable journey. Thank you very much....
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Misbehavior of conductor

 Er Prince Choudhary Rehalia on May 18, 2017
This is complaint regarding the misbehavior of hrtc conductor. One week earlier i was travelling from ponta sahib to chandigarh from bus rooted between haridwar to chandigarh through nathan. At nahan bus stand conductor changed and then bus leaved the nathan bus stand. After driving through 30 mint the bus reached at kala amb and they stopped for dinner only after 30 mint journey. Ok i understand that driver was required rest but they will also take rest at nahan from where they leave half an hour ago. Then i asked conductor to why u stop here why not on another place means at some cheap hotel....
Complaint comments  Read comments Complaint category Other

Himachal Road Transport Corporation [HRTC] — Wrong time.. Wrong station. Ticket.. Late

 Robin Rob on May 7, 2017
I am coming from chandigarh to ghumarwin

But they said last stoppage bilaspur.
But they was ticket ghumarwin?

He was say. Morning 4.00am
Pls take.. Luch breakfast.. Dinner.. What time...?
Conductor say arrange the bus 7.00am
And drop bus time 5.45 bilaspur
Pls take action
Immediately
Very poor service...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Himachal Road Transport Corporation [HRTC] — Timing of New AC bus started at 5:10 AM from Nahan and reaches 11 AM At Delhi

 ashwani.rathour on May 4, 2017
Dear Sir,
This is to inform you that new Bus service (15 Seats bus) started at 5:15 AM from Nahan to Delhi . It is really a blessing to Nahan Public that good intiative has taken by HP Govt. This bus reached at Delhi at 11 AM. However this bus could not get even 15 Passangers because of mis managnement.
An other bus of Haryan Roadways staterd at 4:50 from Naraingarh and take all the passenger via Kala Amb to Saddora, Sahabad, Panipat and reach Delhi at 9:45 AM. Notwithstanding this bus is full of Passengrs and carry about 70 Passengers instated of 45 . Sometimes bus couldnt stop...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — Route bypass

 rimple kumar on May 4, 2017
Dear sir/mam
Any Hrtc buses not goes in roorkee. But the route is d/sala to roorkee haridwar the
Same case is chamba to haridwar. Bilaspur to haridwar, shimla to haridwar. Any buses of hrtc in this route is not goes to roorkee. So please any action to you for this. I write this complaint at night in chd. So you understand my problem /passenger problem....
Complaint comments  Read comments Complaint category Mobile Handsets

Recently Discussed

(1 minutes ago)
UTI Pan Card Service
Your app is withheld for processing
(1 minutes ago)
Mahindra And Mahindra
Mahindra kuv1oo car complaint
(3 minutes ago)
Motorola Mobility
Moto Z play touch screen and sound issue
(3 minutes ago)
Speed Post
Bag was "despatched from ICH ranaghat" to "Palashipara S.O - 741155" but not received
(3 minutes ago)
Airtel
False marketing promises

Featured Complaints

www.bdomains.com