Respected Madam/Sir

This Complaint is about the HRTC Booking office at ISBT Delhi Kashmere Gate.

I booked a ticket from Delhi to Vaknaghat(Shimla) through HRTC online booking portal for 13/08/2017 of HRTC HIMSUTTA VOLVO BUS.
The Bus Timings were - Departure at 10:30 PM from Delhi ISBT Kashmere Gate.
My Boarding Place was SINGHU BORDER Which i entered at the time of booking and was also mentioned in the Online generated Ticket.
i was trying to contact at the booking counter for the bus number and conductor contact number on 13/08/2017 evening but...

Hi,

I am writing this with complete disappointment with the HRTC department that buses are provided but no emergency procedures are in place in case any technical issue happens.

I am stating the complete incident in detail so that you can understand a bit of the bad experience and right back what actions your department is taking to avoid such nuisance :

1) Boarded Ordinary bus (Bilaspur depot, route: Sidhpur to Delhi) on 15th Aug starting point Ghumarwin at 7:15 pm ( ticket attached) Bus no HP69-4968.

2) As soon as the bus reached Bilaspur,...

Ticket booked from Delhi to Sujanpur on 20/6/2017 but e-ticket not generated and amount debited from bank account. Same is emailed to HRTC@hrtc.gov.in but didn't received any update.

Card Holder Name - Amit Sharma
Amount of Txn - INR 1202.00
Date of Txn - 20/06/2017
Time of Txn - 13:31:31
NET Txn - PAYU 6227840908

Please help me to revert this amount. thanks !!

Regards, Amit Sharma
- 9818391482...

Hi,
I m sanjay from banikhet today my sis & her lillte baby his age 02 years they are trevaling banikhet to goli by hrtc bus no. Hp 73 1801 his bus canduter do rudely behave with them they use bad wording when the enter the bus. When she come back from bus his son in bus she out side from bus she ask him please stop the bus my baby there in bus but he didn't stop the bus if the are not do proper work then why they are in job i take illegal actions if your man-agent not tack actions against him
Regards
Sanjay kumar
8679145146
Banikhet...

Dear sir/madam,

I have booked online ticket no. 20170804002442 route id:654 from hamirpur (Boarding place har) (Hp) to chandigarh for dated 08.08.2017 in super fast ordinary bus of una depot. I was at boarding place on time. But driver didn't stop the bus. I suffered due to this. I have mailed to department but there is no response from their end. I want refund my amount....

Hi,

I am writing this with complete disappointment with the hrtc department that volvo buses are provided but no emergency procedures are in place in case any technical issue happens.

I am stating the complete incident in detail so that you can understand a bit of the bad experience and right back what actions your department is taking to avoid such nuisance :

1) boarded himsuta volvo bus (Bilaspur depot) on 7th aug starting point sarkaghat at 6:15 pm - ticket attached.

2) as soon as bus got filled with passengers in ghumarwin, it got...

Dear hrtc
I am writing this mail with a extremely bad experience which i had on 6th august while travelling from palampur to delhi by 5.15 pm volvo originating from baijnath depot. I have seen the buses stop ata a particular hotel in the name of hotel himalaya run by a owner mr. Pappi who is extremely rude and illmannered. This is not the first time i have encounterd this guy, its a rotine incident. I also learnt from one of my fellow passengers that he also faced the same and reported the same to you guys but still the buses are stopping there to bear this mr. Pappi ji s wrath. He refuses...

For whom it may concern actually yesterday i was travelling from chandigarh to sujanpur i am from chandigarh and been living there for the past 17 yrs so this is not the first time i am travelling alone yesterday when i bought the tickets for the bus the conductor asked me to wait for the bus as the bus hasn't arrived so wait there he said so i waited there and it was half and hour but the bus didn't arrived so i asked the conducter who issued me the tickets and he very rudely said the bus had already left i still have the ticket it was not only me but 1 family and an old man who was told the wrong...

Sir/Ma'am,

I had booked hrtc volvo from Mandi to Delhi, I have waited for 3-4hrs for bus, but bus didnt reach in Mandi. Even i have called Rm kullu for the same, I have dropped several mails to the concern people(RM Kullu, DM Mandi & MD Shimla) for the same purpose and even called several times but didnt receive any response from there end. I want refund of my Ticket.

Thanks
Suramya
Suramyakapoor92@gmail.com...

I book the ticket of deluxe bus palampur to isbt delhi route i'd 1134 and my ticket number is 20170803006399.
1. I book the ticket online portal of hrtc but there is showing that 19 sheet is window sheet but in real 20 sheet is window sheet. So update your portal with respect to buses because i have lots of problem occurs due to this problem in night because i am a girl sophiya thakur....

Respected authority,

I have booked hrtc volvo bus ticket from chandigarh to mandi on 3 aug 2017, but due to some fault it is not showing any booking in my hrtc account. So it my humble request to you please refund my debted money. (Rs. 530).
Further details are given below:
Transaction ref no igabtnhrm1 for rs.530.0 on 03-aug-17 at22:26.
Sbi account
A/c holder: sahil parmar

I shall be thankful to you.

Your customer,
Sahil parmar
Mob. No.9459938181...

Dear sir,

I would like to request you to please refund my money because i booked ticket of hrtc bus online for 6 aug 2017 bus time 7.40 pm. And my
Ticket number 20170803002006 is generated from your side.
Sir ticket is not confirmed but my amount of rs 1478 deducted from my account.
Please refund me asap.
Ticket number 20170803002006
Transaction details
Ecom purchase/1931486/payu payme/ticket book...

Sir, I booked three seats on 4/7/2017 in route ID 732 Manali-Chandigarh with ticket no. 20170704000736 for my family but the payment was made twice as on first attempt ticket was not confirmed. As only five seats were available accordingly I tried 2nd time and this time ticket confirmed but amount deducted twice ie Rs 2248 were deducted twice. It is therefore requested that my payment of Rs 2248 which was deducted twice from my account be refunded.
I shall be thankful to you for this act
With regards
Bheem Singh Thakur
Executive Engineer (D) I&PH Circle Kullu
9418030722...

Hi team,
Just wanted to pay your attention towards the bus drivers behaviour for the passengers who get boarded on the way stoppage.
As per the driver/conductor they are not allowed to sit in the between stoppages in very weired tone.
We are not traveling without fare even paying full fare from source location. How could somebody reach to source station in very early morning when not sufficient public transport.
Please take suitable action and clear picture. Most important to passenger n driver behaviour. Here i am narrating the incidence of hrtc hamirpur to chandigarh...

Sir, i heena sharma, traveled from chandigarh to mandi, on himsuta volvo (8:30 p. M), on that bus conductor misbehave with 2 men from village and they are not able to read their tickets and they entered on bus by mistake as they have got tickets of ordinary bus and conductor misbehaved with them and those people felt ashamed of themselves. Sir kindly take an strict action against that conductor....

Hi all,

My self in arun kumar, i have booked online ticket from delhi to hamirpur. I have to deboarding at mehra stand but unforcunatily it was mentioned as boarding place. I would request to chang the same in my ticket and provide me updated ticket asap.

Name - arun kumar e-mail id - thakur_arun84@yahoo.co.in
Route no - 571
Ticket no - 20170728001746
Booking date - 28/27/2017...

It is found that hrtc bus started from kasol to bilaspur through ghagus in the year of feb 2015 by the ntpc staff and this bus was started for the welfare of people of kasol villegers because there is no bus was available from kasol to bilaspur before this bus but now the people of kasol is facing the problem with the bus because after 01 year this bus was started via dehar this bus is suddenly stopped by hrtc without any reason and this bus was get diverted to another route with is not adequate for villagers of kasol directly to go to the bilaspur in respect of timimg as well road conditions and...

Dear sir,
I would like to inform you that i booked three ticket (Savita, desh raj, akshat) on 23|06/2017 by online nagni to delhi through himsuta bus but my transaction done under the ref.. Number 66078 (21:02:05) of 4014 rs from yes bank account no. 005590200019910 but while my ticket confirmation on processed it shows decline & deducted 4014 rs. From my yes bank account. But today 22th july means one month passed away still my money not refunded sir kindly look into this matter and do the need full.

Thanks & regards
Rajiv kumar...

Today While I was traveling from Sunder Nager to Baramna Mr.Vikash Thakur who was conductor in the bus I have given him Rs.40/- for ticket and I shown him yellow Card No.0074301 issued by your Mandi on dated 10/02/2015 upto 09/02/2020. But he ignored the card and given me ticket of Rs.37/- and balance of Rs3/-forfeited by bus conductor. The benefit of yellow card 20% not given by the conductor and balance also forfeited, total Rs.11/- loss to me with misbehaved by conductor and bus was stopped on the main station. Therefore one person who prefer to travel with your Buses by obtaining Yellow, Green,...

Sir, i travelled on hp53a 1969 hrtc bus from palampur to chandigarh on 02 july 2017. On the way the tyre of bus got punctured two times and our bus got delayed by 02 hours. As i was getting late for my office job on 03 july morning. At around 4 am i requested conductor and driver to drop me at chandigarh airport chowk which would assist me to reach my office early. The conductor asked me to take another ticket. Even i explained him that airport chowk location is in chandigarg itself and i have already taken bus ticket from dheera to chandigarh. But he didn't listened to me and made my ticket from...