Himachal Road Transport Corporation [HRTC] Customer Care
Himachal Road Transport Corporation
Customer satisfaction rating: 1%
Submit a Complaint
204
COMPLAINTS

Himachal Road Transport Corporation [HRTC] Customer Care

Himachal Road Transport Corporation

Address
HRTC Head Office,Shimla-3
Shimla
Shimla District
Himachal Pradesh
India

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 17 7280 2717

Customer satisfaction rating
1%
Complaints
204
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Himachal Road Transport Corporation [HRTC] Complaints & Reviews

Sort by:

Himachal Road Transport Corporation [HRTC] — about not providing fare concession while travelling in himachal on bhai dooj

 Shivanis054 on Oct 21, 2017
I want to complain about not providing fare concession while travelling in Himachal on Bhai Dooj. If it has been written all over the news papers that all women will be travelling free on this day then why do i have to pay. If you can't implement your services then you should not fool the common people. I am travelling from una to solan and details of my ticket are attached herewith. Kindly help the needy ones and look into the matter....
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — the food stops causing food poisoning

 vishakha khajuria on Oct 18, 2017
I want to bring your notice to the places the bus "himsuta" chandigarh to kullu/manali has been stopping. Its the second time i have got food poisoning due to the poor choice of places the bus stops at. This is not the first time i have got food infection and many people trust hrtc and your services it should not be taken lightly. I request the bus to be asked to atop at a proper place....
Complaint comments  Read comments Complaint category Food

Himachal Road Transport Corporation [HRTC] — regarding reservation for cancer patients [Resolved]

 Yaspaul111 on Oct 17, 2017
Myself yashpaul and my mother is cancer patient under treatment at igmc shimla vide rt no. 3353/15. Further i want to complaint for reservation rules are no followed by hrtc department in hp, especialy at hrtc booking counter shimla for way no. 2 booking (I. E. For shimla to hamirpur).
They say that after online booking and counter booking if any seats remain free then that seat is provided to cancer paitent (For cancer pass patient), otherwise no seat reserved for cancer patient. I also enclose the pass photo for ready referance. And against this pass the reservation window refuse to give...
Complaint comments  Read comments Complaint category Travel & Vacations

Himachal Road Transport Corporation [HRTC] — ford galaxy

 vicky thakurrr on Oct 12, 2017
Bharol to golua bas m goluan bord hone k bad bhi bas gangoti ja rahi h adhe raste m conductor se ticket le rahe the to condoctor ne hame bharol se le ja k bharadpat utar deya aur uske bad bol rah ki jab bas vapice ayege to baith jana aur savare se paise le ke ticket nahi de raha h aj es bas ke conductor ki vajah se 8_10 bande paresan huye bus no. Hp53 a 1790 bus conductor ne hame 5 _ 6 kilomitter age ja kar utar deya fir bol raha h sarkar ki galti h jisne hame galt borad bana k deya bord bharol to goluan hone k bad bhi bus gangoti ja rahi h upper se conductor ka rob dekho to vesa paise lene ke bad...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — regarding not picking up the passengers from jhiri (balaura) kullu on 8-10-2017 at 5:00 am

 deepyogi on Oct 8, 2017
Dear sir,
I had booked three tickets from kullu to shimla on 8th oct. 2017 in kullu shimla non - stop bus. I had to board in the bus at jhiri (Dr. Y. S. Parmar university field extension centre) and was waiting there for the bus since 4:45 am to 5:35 am. A bus crossed from here at 5:04 am but it did not stopped inspite of waving my hand to stop the bus. I kept on trying the phone numbers but all were engaged. Due to all this i had to face a lot of problem had to hire a taxi from bajaura to mandi. You are therefore requested to address my complaint as soon as possible and refund my fare.
Complaint comments  Read comments [1]Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — bus conductor

 Panku Thakur on Oct 5, 2017
Dear sir,

When i am travel with hrtc bus dhali to kingal in that bus cunductor treat me very bedly he spek very bdly and when i am asking something so that time he said you are not only one person who r paying money. If you are haring this kind of people in your bus so no one can travel with hrtc

Bus no — hp 03b 6173 bus time 7 :00am dhali tnl to rampur

Regards,
Pankaj thakur...
Complaint comments  Read comments Complaint category Employees

Himachal Road Transport Corporation [HRTC] — beating kids

 Árÿäń Àwâśťhí on Oct 4, 2017
Today when i came from school the bus conductor beaten me very hardly 2 times. The bus number is 2956. I also want to hit him hardly two times. And he took all my information too the time was 3:15 pm and the bus was chandigarh. I want the justice either take him out of service or i will complain in the police station. So please do me this favour my cheeks are warm now too....
Complaint comments  Read comments Complaint category Schools

Himachal Road Transport Corporation [HRTC] — service

 Kewal Chawla on Oct 4, 2017
Respected sir/ mam, sorry to point out that no lavotary services i. E. Bathroom/ washroom services are available on mata chintpurni bus station (Under construction) except one board indicating that toilets are this side/बाथरूम इधर हैं, thus making a joke of people as well as h. P. Govt. Atleast kindly arrange the facility on the analogy of isbt mandi, while it was under construction, thus bringing a relief to all pilgrims as well as other commuters. Thanx with regards,...
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — poor service in the name of special bus facility during public holidays

 Deepak02 on Oct 2, 2017
Today dated 02, october 2017,
I boarded hrtc bus hp 69 2549,
From hrtc bus stand bilaspur at 1:00 pm.

I got ticket at extra cost on the name of special bus service from bilaspur to chandigarh of rs. 230.

Which is about rs. 40 more then normal bus fare.

As we started from bilaspur in first 10 kilometer bus fought by some seviour fault, observed as the loud nocking sound came from left rear wheels, and after crossing nauni driver stopped bus at one automobile repair shop for 10-15 minutes.

About 3 pm bus again stopped at swarghat...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — luggage left in shimla delhi volvo bus

 yogi_sho on Oct 1, 2017
We traveled in 9.45 am volvo bus from shimla to delhi with seat no. 15, 19 & 20. With primary passenger name s. Yogish mobil e no. 9448396965.

We reached kashmiri gate isn't delhi bus depot at 6.20 pm, while getting down, we forgot to collect the plastic bag big size with ezone print containing manali apple, anbar, & japanese apple total weighing arrondissement 4 to 5 kg.

While the bus left, we remember and & again went back to bus depot & checked, we could not locate the bus.

I don't remember the bus no. Or crew numbers.

Can we get back...
Complaint comments  Read comments Complaint category Food

Himachal Road Transport Corporation [HRTC] — himachal road transport corporation [hrtc] refund ticket amount

 rakesh6846 on Sep 28, 2017
Dear sir,

I want to say that i booked a ticket of hrtc bus online for 29 sep. 2017 from delhi isbt kashmiri gate to hamirpur hp of 6:25 pm the amount is deduct rs. 463 from my icici bank debit card and after transaction failure. Please kindly refund the amount to my icici bank debit card. Please help me.
I booked seat no. 35

Ob ref. No. Ob20170823062151...
Complaint comments  Read comments [1]Complaint category Other

Himachal Road Transport Corporation [HRTC] — bus service is not good.

 Jitesh Tesfaye on Sep 28, 2017
Hello sir the bus service for theog to bhaj is not good. Sometimes they never come.. Or even they come to half of the root. What is this...?? Sometimes they told that bus is having technically issue we can't go. Every month bus goes with technically issue.. The bus driver and conductor do their own free will to not go today. And no services in sundays.. Please i am student and if you can resolve this issue so please... I can only write mail for you.. Please do some action....
Complaint comments  Read comments [2]Complaint category Other

Himachal Road Transport Corporation [HRTC] — about. chandigarh. ticket booking counter...

 Rohit Kumar 17225 on Sep 24, 2017
It. Is case in chandigarh that. I told them to book window seat... And. I ask them before booking that. Is there any vacant seat. Then. They say. Yes. What. They. Don't do the same which they told to me so kindly. Take the right action so this problem is not arises else where.... And. They also not refund me. Exact. Money. And. Show bad. Behavior... So... (Kuch kare...)...
Complaint comments  Read comments Complaint category Institutes

Himachal Road Transport Corporation [HRTC] — poor service of hrtc

 dograashish on Sep 19, 2017
On 19th sep i had booked a ticket for my parents from chandigah to dharamshala. The bus name was ac luxury mini bus. It was ac mini bus. We got into the bus at 4.30 pm. During the travel there was some mechanical problem (Breakdown) in the bus and driver has stopped the bus near to chintpurani (Himachal pradesh). Bus driver and conductor tried to repaired the bus but it was some major problem. They reported that issue to their higher authority and no action has been taken by their seniors. All the passengers were waiting for another bus for more than 2 hrs and finally all the passengers boarded...
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — reg. reservation of seats for cancer patient.

 Yaspaul111 on Sep 19, 2017
Respected sir,
It is kindly brought to your kind notice that the hrtc booking office, allocate the back seats for cancer patient (E. G. 32 to 34 or 37 to 39 or 43 to45) wheather for normal person they gives forward seats. Its not the problm of one time, but from last 2 years with my mother who are a cancer patient at igmc shimla. It is requested to direct ur staff to allocate at least middle seats or forward seat. That a patient could travel hassal free.
Thanking you
Regards
Yashpaul
Vill chowki po bhatawan tehsil khundian district kangra hp 176098
9625123900...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — cancellation of ticket after deducting money and helpline number is cutting your call

 swati rana on Sep 19, 2017
Online booked a ticket for ac delux 9 30 pm for 19/09/2017
Deducted the money but the stuatus is a failure... Helpline number is not attending the call plus he's cutting off the call. My reg no isob20170823041531.. If can't operate these thing why the he'll your doing then... I need a refund back but nobody is answering or in spite of that they are cutting the call...
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — about time wastage

 atishsharma23 on Sep 15, 2017
I have travelled in hrtc bus coming from delhi to terrace or chintpurni.
It stopped at una bus stand for 50 minutes for no reason.
I wonder if this is the stoppage time of long route buses of hrtc (Himachal pradesh)
What will happen in short route bus..
I have to walk in night for 4 km due to this wastage of time to reach my home.
Bus number-hp72 b 6621...
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — related to re-open the route from hamirpur to dharamshala morning 6 am

 Rohit Dogra on Sep 11, 2017
Hi,

Please re-opem the route from hamirpur to dharmsala morning 6 am as people including me facinf lots of issue to reach offices at dharmshala. I m travelling daily from naduan to dharamshala and due to this facing lots of problem.

Previously their is. Blue color bus junurum bus is going on this route bus from few days this bus has been stop.

I personally request hrtc to start a ordinary bus on this for the welfare of the people.

I hope you take necessary action on this matter.

Thanks....
Complaint comments  Read comments Complaint category Public Transportation

Himachal Road Transport Corporation [HRTC] — misbehaviour of hrtc bus driver

 ishaan15 on Sep 9, 2017
I was travelling from shimla to hoshiyarpur on 8th of september 2017 in a hrtc bus which started the trip on 5:30 pm from shimla and it was gonna reach my destination by 1:30 am, the driver refused to go to hoshiyarpur bus stand and said that he was gonna leave me in the jungle which was about 5 kms before the city and the driver even misbehaved and shouted on me saying that he was not gonna leave me in the city. I want the hrtc to take a serious action against them....
Complaint comments  Read comments Complaint category Government Organizations

Himachal Road Transport Corporation [HRTC] — hrtc semi deluxe buses removed from road

 sanketjaswal on Sep 8, 2017
Hrtc has removed all semi deluxe non ac buses from road. This is very unfair measure took up by government. Frequent flyers from delhi to himachal (Hometown) were much satisfied with semi deluxe bus for night journey as it gave comfortness of sleeping by pulling back the seat and was easy on pocket. Now we have nothing but to travel in normal hrtc buses which are not comfortable for night journey.

Solution : hrtc should run again semi deluxe buses....
Complaint comments  Read comments Complaint category Government Organizations

Recently Discussed

(1 minutes ago)
Flipkart
apple wireless headphones
(1 minutes ago)
Mahindra And Mahindra
issue of substandard parts in xuv500
(1 minutes ago)
Great Holiday Club
request to refund rs.30, 000/- deducted towards membership card in a fraudulent manner
(2 minutes ago)
Flipkart
payment finished item cancelled but not refunded
(2 minutes ago)
Flipkart
mobile-lenovo k8 plus

Featured Complaints

www.bdomains.com