Himachal Road Transport Corporation [HRTC] Complaints & Reviews

I am a student and my school does not have any school busses . i go by private busses in the morning. there are no govt. buses to be see. they are all hired by PRIVATE schools . in shimla, the capital of HP we can not get full govt. transport. school going kids have to go in private busses as all schools have the same timings and the students of the schools which are not hiring the busses, have to go in private buses. are they supposed to...

Ticket खरीदने के बाद बाकी के पेसे जेसे की 2 रू या 3 रू तो कन्डक्टर ये 2 या 3 रू नहीं देते हैं. मेरे 2 रू मुझे नहीं दिए हैं, कृपया HRTC अपने कन्डक्टर ko खुले पैसे दे कर ड्यूटी पर भेजे. इस मामले...

I have booked hrtc bus for Jassur to chandigarh on 25 march 2024, bus starting at 6 from jassur. I missed the bus but the conductor did not gave a call. He preferred to call me when he reached Dhameta and asked to board it at Una which is more than 130 km from my home. How irrelevant was his suggestion and than my dad, had to drive fast his car and o got bus at talwara. Such a bad service and bad behaviourbof hrtc staff. I will write it to...

This bus no HP 73 A 5208 as pr according to the hrtc portal is an ÁC seater bus but the ÁC is not working at all and the bus is stinking badly I am literally getting suffocated via travelling from ISBT Kashmiri gate to Pathankot...

On February 6th, I boarded the HRTC Volvo Himsuta Bus from Dharamshala to Dehradun (HP 68, 5948). Regrettably, upon arrival in Dehradun on February 7th, I discovered that my luggage bag was missing from the bus luggage compartment. Acting promptly, I reported the incident to the ISBT Dehradun police station on February 7th, 2024, and followed up with a call to HRTC customer care a week later. Despite these efforts, no resolution has been...

Bus was boarded at 0855 hrs on 8 March 2024. and left in time. On the way the driver had stopped at dhaba for food and he forgot his mobile. After travelling a distance approx. 10 kms., he remembered and turned the bus back to that dhaba.(If any passenger would have forgotten... I am sure that the driver will never go back.
2. Now the time is 1400 hrs and we are halted in sunder nagar, but no diesel is available.
3. If such...

I booked a hrtc Volvo from kullu to palampur online 9.10 pm bus having seat no 20.
The bus did not stop at palampur and so out of curiosity I asked the driver at 3.30am. The conductor and driver lied that they had stoped at palampur whereas I was waiting since 2.30am for the stop.
They dropped me at 3.35 am at chamundeshwari temple asking me to take a bus back. There is no transportation at this time and heavy cold. Pls take...

The conductor is very rude to the passangers about their children age and talking to ladies rudely.

The driver is deliberately driving the bus slow so that the passangers miss there connecting trains and buses.

Ticket doesn't have the bus number.

Ticket number: 027014

Bus number: HP 67 3219...

The bus was expected to depart from chamba at 4:20. I booked the ticket online but there was a delay in the departure at first and now the bus is not working after only 20 kms from departure point. I have a train to catch which now I will not be able to despite of paying the amount in advance....

Dear sir,

Greetings of the day!!

I want to draw your kind attention towards the misbehave by the Volvo bus driver, service no 16 from Delhi ISBT to NIT, Hamirpur on 26.02.2024.

Respected sir,

1. Meine saman rkhwane ke liye jb kha to driver ne bhut hi rudely kha ki tu akela hi ha jo Tera saman rkwha du, kya kbi Volvo bus me travel Kia ha?? Agr nhi hota pta to Volvo me baitha Mt...

I ask to book a bus for shimla to mandi 22/02/2024 bus time 9:00pm
I ask for hrtc volvo but they book ordinary bus and book seat 16 no that i didn't want
And they said they both reach mandi at same time
This behavior is not good i ask for a volvo how they give me ticket of ordinary bus
Please take action on it...

Hrtc bus coming from Amritsar to Harshipatan.Bus no is HP 38C 4436. Date 17/2/[protected]@ 11pm. We took this bus from Pathankot & we are waiting from 3 hours for this bus. I asked in pathankot busstand when this bus will come they give us 11pm timing. Now, This bus is not going to Harshipatan sujanpur, conductor said that his boss refused, the bus will not go to their stop sujanpur will go only palampur busstand. Even route board, which is in the...

I have booked ticket to travel form dharamshala to chandigarh on 11 feb 2024 the route of the bus is dharamshala to dehradoon bus timing is 9 pm form dharamshals. I have enter all the infromation when i booked .So my complain is driver will not stop at the boarding point and conductor will not call me and he have all the information regarding booking and conductor is so rude when i talk to him kindlt take an acton regarding conductor thanks...

Initially, I (S S Shri Lakshmi) had booked a ticket along with my friend Aditi Balaji (ticket number is [protected]; journey from Shimla ISBT to Delhi). Aditi had to cancel her ticket because of which I selected her name in the option provided and cancelled her share of the ticket alone. Later, I had to cancel my ticket as well but the website did not allow me to do so, stating that the ticket was already cancelled. I repeatedly tried...

Hi Team,

I Jatin Sharma was Travelling from Shimla to Delhi on 06th Jan'24 and when i reached Himachal Bhawan in the morning my luggage was not found anywhere in the Volvo trunk someone stole my luggage which had all my valuables. Despite complaining to the Bus Conductor no action was taken from their end.

my mobile Nuber [protected]
Ticket Number [protected]
Bus No. HP-63-1935

BR//br...

I booked ticket for my mother from Pathankot to Delhi, to be traveled on 06 Jan 2024. To check the bus's running status, I called the conductor half an hour earlier than departure time, but he told that the bus (HP[protected] broke down at Dalhousie bus stop (84 kms from boarding station). There were no intimation of this information and upon several calls, they provided the alternative of taxis till Amb station (96 kms from boarding station...

On Jan 1, 2024 I booked online hrtc bus service number 1209 ticket number [protected] from haridwar to hamirpur by abhibus ticket number-AX[protected] departure time is 2:30pm...but that day due to strike bus had not arrived and even though no notification send before arrival ...kindly refund my money...

Today my sister have a online ticket of volvo from Dehradun to Dharamshala... Due to issue in bus ( information provided by bus conductor), hrtc has sent ordinary bus inplace of volvo due to which many passengers have suffered... This is unacceptable and very bad move from hrtc.. as we have paid for volvo, hrtc should have arranged volvo only...

Sir/madam

for many days hamirpur to chandigrah via galore mehre una bus have been running poorly for quite some time now. And old bus condition is getting worse. And bus is very old and many seat are explodes. And many people who suffer from bus face very troubled . And this is matter for shame for you. The lounge route bus is in such a condition.

I am making a request to you that you provide a new bus for this...

Dear sir/mam I m Suresh Kumar from village taroon dharampur [protected].
I want to complaint about Mandi kotlj bus service they are always staying in dharampur and not completing their route to gorat and all the passengers are suffering badly as the climate is not good.last few days driver and conductor are giving a lot of excuses and not going to gorat. All the passengers including students, senior citizens and ladies are suffering.So...