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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Last updated Mar 12, 2024
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Himachal Road Transport Corporation [HRTC] Phone Numbers

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+91 17 7262 4582
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+91 17 7265 8032
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74
+91 17 7280 4016
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45

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+91 17 7280 2717

Himachal Road Transport Corporation [HRTC] Website

Himachal Road Transport Corporation [HRTC] Head Office Address

HRTC Head Office,Shimla-3
Shimla
Shimla District
Himachal Pradesh
India

Himachal Road Transport Corporation [HRTC] reviews & complaints(1015)

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Address:# HRTC Bus
Website:www.hrtchp.com

On February 6th, I boarded the HRTC Volvo Himsuta Bus from Dharamshala to Dehradun (HP 68, 5948). Regrettably, upon arrival in Dehradun on February 7th, I discovered that my luggage bag was missing from the bus luggage compartment. Acting promptly, I reported the incident to the ISBT Dehradun police station on February 7th, 2024, and followed up with a call to HRTC customer care a week later. Despite these efforts, no resolution has been...
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Bus was boarded at 0855 hrs on 8 March 2024. and left in time. On the way the driver had stopped at dhaba for food and he forgot his mobile. After travelling a distance approx. 10 kms., he remembered and turned the bus back to that dhaba.(If any passenger would have forgotten... I am sure that the driver will never go back.
2. Now the time is 1400 hrs and we are halted in sunder nagar, but no diesel is available.
3. If such...
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Roshan Maindan
Mar 4, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
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Dropping me at a unknown place

Address:Kullu

I booked a hrtc Volvo from kullu to palampur online 9.10 pm bus having seat no 20.
The bus did not stop at palampur and so out of curiosity I asked the driver at 3.30am. The conductor and driver lied that they had stoped at palampur whereas I was waiting since 2.30am for the stop.
They dropped me at 3.35 am at chamundeshwari temple asking me to take a bus back. There is no transportation at this time and heavy cold. Pls take...
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Vikram210191
from Zirakpur, Punjab
Mar 1, 2024
Mar 1, 2024
This thread was updated on Mar 1, 2024
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The bus driver is driving too slow and conductor is rude to passengers.

Address:Hp 67 3219

The conductor is very rude to the passangers about their children age and talking to ladies rudely.

The driver is deliberately driving the bus slow so that the passangers miss there connecting trains and buses.

Ticket doesn't have the bus number.

Ticket number: 027014

Bus number: HP 67 3219...
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V
Vani sharrma
Feb 27, 2024
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Delaying of bus

The bus was expected to depart from chamba at 4:20. I booked the ticket online but there was a delay in the departure at first and now the bus is not working after only 20 kms from departure point. I have a train to catch which now I will not be able to despite of paying the amount in advance....
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Nutann
from Bilaspur, Uttar Pradesh
Feb 27, 2024
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Misbehave by the Volvo bus driver, service no 16, Delhi to NIT, Hamirpur on 26.02.2024

Dear sir,

Greetings of the day!!

I want to draw your kind attention towards the misbehave by the Volvo bus driver, service no 16 from Delhi ISBT to NIT, Hamirpur on 26.02.2024.

Respected sir,

1. Meine saman rkhwane ke liye jb kha to driver ne bhut hi rudely kha ki tu akela hi ha jo Tera saman rkwha du, kya kbi Volvo bus me travel Kia ha?? Agr nhi hota pta to Volvo me baitha Mt...
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Rocky 001
from Mandi, Himachal Pradesh
Feb 22, 2024
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Complaint of book counter staff

I ask to book a bus for shimla to mandi 22/02/2024 bus time 9:00pm
I ask for hrtc volvo but they book ordinary bus and book seat 16 no that i didn't want
And they said they both reach mandi at same time
This behavior is not good i ask for a volvo how they give me ticket of ordinary bus
Please take action on it...
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Priyanjli
Feb 17, 2024
Feb 17, 2024
This thread was updated on Feb 17, 2024
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Complaint regarding bus route

Hrtc bus coming from Amritsar to Harshipatan.Bus no is HP 38C 4436. Date 17/2/[protected]@ 11pm. We took this bus from Pathankot & we are waiting from 3 hours for this bus. I asked in pathankot busstand when this bus will come they give us 11pm timing. Now, This bus is not going to Harshipatan sujanpur, conductor said that his boss refused, the bus will not go to their stop sujanpur will go only palampur busstand. Even route board, which is in the...
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Nishantrana81
Feb 11, 2024
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Driver not stop the bus at boarding place

I have booked ticket to travel form dharamshala to chandigarh on 11 feb 2024 the route of the bus is dharamshala to dehradoon bus timing is 9 pm form dharamshals. I have enter all the infromation when i booked .So my complain is driver will not stop at the boarding point and conductor will not call me and he have all the information regarding booking and conductor is so rude when i talk to him kindlt take an acton regarding conductor thanks...
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S
Shri Lakshmi SS
from Chennai, Tamil Nadu
Jan 15, 2024
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Was unable to cancel my booking

Address:Himachal Pradesh

Initially, I (S S Shri Lakshmi) had booked a ticket along with my friend Aditi Balaji (ticket number is [protected]; journey from Shimla ISBT to Delhi). Aditi had to cancel her ticket because of which I selected her name in the option provided and cancelled her share of the ticket alone. Later, I had to cancel my ticket as well but the website did not allow me to do so, stating that the ticket was already cancelled. I repeatedly tried...
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E
estahaj
from Shimla, Himachal Pradesh
Jan 7, 2024
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Valuables/Luggage Lost

Address:House No. 64 Hari Ashram Near BJP Office Chakkar Shimla

Hi Team,

I Jatin Sharma was Travelling from Shimla to Delhi on 06th Jan'24 and when i reached Himachal Bhawan in the morning my luggage was not found anywhere in the Volvo trunk someone stole my luggage which had all my valuables. Despite complaining to the Bus Conductor no action was taken from their end.

my mobile Nuber [protected]
Ticket Number [protected]
Bus No. HP-63-1935

BR//br...
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P
Pragati5
from Palampur, Himachal Pradesh
Jan 6, 2024
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Volvo did not come

I booked ticket for my mother from Pathankot to Delhi, to be traveled on 06 Jan 2024. To check the bus's running status, I called the conductor half an hour earlier than departure time, but he told that the bus (HP[protected] broke down at Dalhousie bus stop (84 kms from boarding station). There were no intimation of this information and upon several calls, they provided the alternative of taxis till Amb station (96 kms from boarding station...
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Address:Rishikesh

On Jan 1, 2024 I booked online hrtc bus service number 1209 ticket number [protected] from haridwar to hamirpur by abhibus ticket number-AX[protected] departure time is 2:30pm...but that day due to strike bus had not arrived and even though no notification send before arrival ...kindly refund my money...
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Today my sister have a online ticket of volvo from Dehradun to Dharamshala... Due to issue in bus ( information provided by bus conductor), hrtc has sent ordinary bus inplace of volvo due to which many passengers have suffered... This is unacceptable and very bad move from hrtc.. as we have paid for volvo, hrtc should have arranged volvo only...
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KARAN KARAN SHARMA
Dec 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad condition and old hrtc bus fot route hamirpur to chandigrah via galore mehre una

Address:HAMIRPUR HRTC BUS STAND HIMACHAL PRADESH
Website:complaning about Old HRTC Bus

Sir/madam

for many days hamirpur to chandigrah via galore mehre una bus have been running poorly for quite some time now. And old bus condition is getting worse. And bus is very old and many seat are explodes. And many people who suffer from bus face very troubled . And this is matter for shame for you. The lounge route bus is in such a condition.

I am making a request to you that you provide a new bus for this...
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Address:Himachal Pradesh
Website:HRTC

Dear sir/mam I m Suresh Kumar from village taroon dharampur [protected].
I want to complaint about Mandi kotlj bus service they are always staying in dharampur and not completing their route to gorat and all the passengers are suffering badly as the climate is not good.last few days driver and conductor are giving a lot of excuses and not going to gorat. All the passengers including students, senior citizens and ladies are suffering.So...
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Rohit Dadwal
Dec 3, 2023
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Refund my remaining money

Address:PARWANNO
Website:hrtc.com

I booked ticket online from jassure to shimla ISBT on dated 16/11/2023 and my alternate boarding point was chatta . I stood my boarding point with my parents and sister but driver didn't stop the bus . Then i travelled from different buses and reach parwanno bus stand where the same was stand . I complain to the head of the bus stand and he said that you travell through this bus from parwanoo to shimla . So i decided to travell from parwanoo...
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Shubham mudgal
from Delhi, Delhi
Dec 3, 2023
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Driver doing rash driving

Address:Dharampur - Kanda road

HP roadways driver was doing rash driving and he hit my car deliberately and then started arguing. He was. Drunk as well. There was lot of space to drive bus without hitting my car.

Bus number: HP64 6487...
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V
VIsha thakur
Nov 29, 2023
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Regarding bus service restarted

Address:Vpo Dadhamb Tehsil shahpur Distt Ka

We request you that bus service should be restarted from dharamshala to chambi. There's no government bus during 1'40-3'30 . There is more than 1 hour of waiting time period. Due to this we face lots of problem So please it's a request to you kindly restarted the bus service. It helps us alot. Kindly please pay attention regarding this issue we had face....
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I booked below bus online on Nov 3rd for my travel on 26th Nov.
Service No : 121, DELHI ISBT KASHMIRI GATE - PALAMPUR : 22:40 HRS
Ticket number - [protected]
On travel day couple of hours before the bus, I got a call informing that particular bus route has been closed now. They were not able to provide any alternative option as well.
I didn't get any message/call regarding the refund and hence need help getting...
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