[Resolved]  HRTC — Complaint against conductor

Address:Una, Himachal Pradesh

Hello
My name is Anjali Shama
Tomorrow i was traveling in (H.P. 72 0767) from Chamunda to Haridwar.Firstly conductor ne stop pe bus nahi roki .Jab Mushkil se rukwai then he started misbehaving with me. i was traveling alone and it was around 4:30 p.m. I have to go chandigarh.jab maine usse chd ki ticket mangi to usune kaha k seats nahi he although wahan 12 sears khali thi.maine kaha k seats khali to he then he start saying k meri bus me seats nahi he tum una tak ki le lo ,usse aage chale jana dusri bus le k .maine kha ok or use 100 rps diye to usne kaha 40 do.maine kaha k change nahi he then he start abusing me and my father. he said k puch baitha kro aise ho baith jate ho bap ki bus he kya .pher usne mujh se 100 rps le liye or mujhe 60 rp change usi time apne bag se nikal k di.jab maine use kaha k tum bat kaise kar rhe ho to kehane laga k mera roz ka kam he main aise hi krta hoon.
iske bad mere bad bus me chadne wale usne kam se kam 6-7 persons ko chd k liye tickets with seat no di.He is treating other persons very politely.and made fun of me in all the way.Una se maine dusri bus li ansI was in depression is all my journey becase of him .

Please take any step for such person who dont know how to treat a woman although she is traveling alone and in the evening in such a long route.We should reliese them that these buses are not their personal.

Waiting for your action
Thanks and regards
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

well for such callous attitude on the part of bus conductor and driver, the only thing that a passenger can do is to directly report the matter to the regional manager of that particular depot to which bus belongs. it is actually our ignorance about rules that lead to such incidents. moreover as u said that conductor even after giving you tickets misbehaved with you and forced you to get down at the station which you actually didnt attend make him liable under the law of torts... hrtc is a public transport run by the respective govt. of the state, thus the staff of that bus has to be responsible towards its passengers. i[censored] demand ticket for some particular destination and seats are available then they have to serve you one...even you could have filed a rti to gather information that how many seats were pre booked...

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