[Resolved]  HSBC Bank — Levy Charges on Corporate Salary Account

Hi All,

This is regarding the Levy of charges for not metting the minimum average quarterly balance criteria on the Account :[protected].

Firstly, the account number mentioned is not a personal savings account, it was a Corporate Salary Account when i was working with the company "Value Healthcare PVT LTD, Mumbai" who has a corportae account at your "HSBC M.G Road" branch Mumbai. I left the company almost 3.3yrs back, i was asked to withdraw all of the balance from my above account as they were about to close it after my full & final settlement.The company was supposed to close this account after i left. HSBC Woke up almost after 3Yrs and says that i have to pay some amount as not maintaining minimum balance.

I had corporate Salary Accounts with Citibank and Kotak with my earlier companies and i never had to face any situation of this kind. All the accounts were closed after 6months of my job change...

Second thing is it was a " Salaried - Zero Balance Account ". So, i just don't understand where is this issue of Charges come into picture.

Upon contacting their customer support i was asked to give a request to close the said account. Now, I had given a Written request to close the account at the Fort HSBC Branch on 21st August 2008 and since then i was continuously contacting them regarding the status, i was getting only a single answer

"We wish to inform that we are liaising with the relevant department regarding this Account Closure with reference to the Complaint Reference Number [protected] and we request you to please bear with us in the interim and the same shall be updated shortly." I have nearly 5 Written emails from their customer support of this kind... I just don't understand what is stopping them...


Can someone please look into this matter and guide whom to contact in HSBC regarding this... Would really appreciate your help.

Chetan Jain.
[protected]