Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

Greetings,

I wish to inform that your inheritance payment of $3.9 Million United States Dollars has been Swift to HSBC Bank of London here in United Kingdom, so that they will open a NET-Banking Account for you and also credit the total fund into it before releasing the Login Details to you in order for your to have access to transfer your funds in any designated Bank Account anywhere in the world. The Net Banking will also...

I have settled my consumer loan account
[protected] through a cheque on 30th june 2020. They told me that it will get a "settled" status in cibil. They also sent me a settlement offer letter dated on june 14th. But after the amount get cleared the balance amount is reflecting in cibil as balance amount. When i contacted the customer care they are asking to call another toll free number and vice versa. I can't able to do my job...

Dear HSBC Please note that i applied for HSBC Credit Card and got Reference No : Ref : 0345563 in name of Surinder Pal Singh, DOB : 11 May 1978, Phone [protected]. I got all verification done at on my phone, my office and residence too. I got multiple calls at mobile for verification. Today I got checked in HSBC Customer Care and found that my application has been rejected by HSBC. I am trying to call customer care but they were...

Dear
sir/mam
Please confirm me is this mail is true or not


CONTACT THE RESERVE BANK OF INDIA FOR YOUR WINNING PRIZE IMMEDIATELY‏

Hide Details
FROM:
online hsbc bank uk
TO:
[protected]@yahoo.in
Message flagged Tuesday, 31 January 2012 12:33 PM





THE LOTTERY DEPARTMENT O[censored]K LONDON PROMOTION 2011
London Office,8 Canada...

I AM HOLDING A SAVING ACCOUNT IN HSBC BANK FROM LAST 15 YEARS, RECENTLY I HAD DEPOSIT RS 10000/- IN MY ACCOUNT ON 30TH SEP TO FULFIL MY REQUIRMENT OF FUNDS FOR MY PERSONAL LOAN ECS FROM THAT ACCOUNT. BUT BANK HAD BOUNCED THAT AND WHEN ENQUIRED WITH CUSTOMER CARE, PERSON TOLD ME THE ACCOUNT WAS IN NEGATIVE BALANCE OF RS 350/ SOME 15 BANK CHGS ENTRIES. WHEN A RAISED QUESTIONS, THE CCE DISCONNECTED MY CALL

HOW A CUSTOMER COME...

To

HSBC

As this business deal, since I don't have current account in India, I asked one of my business friend he is from Kolkata,he has it, he told me to use it, and provided everything ATM, Internet access for some time, I was using it because at the time i don't have current account, We are running call center bpo, since we used get some payment from usa, my business partner from usa, he told me...

Dear All,



Ref No: HSBC Bank Credit Card No [protected].

Subject: Unauthorized use of my credit card on 13/03/2010 & 14/03/2010 through online mode.

Dear Sir/ Madam,

This is to reference to the subject, I Sachin Dwivedi using Hsbc Bank Credit Card from October 2009, but on 14/03/2010 I received the call from HSBC Bank “Risk Department” stating confirmation...

Copy of the Complaint.


Sub : Loss of Cheque No. 243017 of Rs. 15,000/-
Ref : Hsbc Account no. –[protected].


I, Mr. Chirag Shantilal Kothari, aged about 31 years having place of office at 24, Kothari Building, Jakeria Road, Malad – West, Mumbai – 64., is a saving account holder of HSBC Bank with an Account No.[protected], which includes phone Banking and internet Banking service...

Hello,

I have closed my credit card with HSBC in 2005

I cut the card in 4 pieces, dropped it in box in Annanagar, Chennai after which I called the call center and informed.
I had nil balance at that time.

Suddenly couple of months back I got a call that I am due for some amount. I left it without bothering.
Last week I got a call from Recovery department of HSBC on this same topicbr...

Dear Sir / Madam,

I was holding a credit card from HSBC Bank, which i have settled in the year 2007. Still i am receiving statements and messages against my credit card which i have settled long back.

I am continously following with the concern department from HSBC Bank to clear the dues against my name and resolve this issues.

After so many follow, i am not receiving any confirmation from the...

Respected Sir,
I would like to bring to your notice that I was offered a credit card by HSBC in June 2006. The credit card number is [protected]. Since the time I got my credit card, I was never getting any statements. I escalated it to HSBC saying that I would not be paying any late payment fees and statement balance until I recieve my statements and HSBC provided me the user id and password for internet banking. However, since...

Hi All,

This is regarding the Levy of charges for not metting the minimum average quarterly balance criteria on the Account :[protected].

Firstly, the account number mentioned is not a personal savings account, it was a Corporate Salary Account when i was working with the company "Value Healthcare PVT LTD, Mumbai" who has a corportae account at your "HSBC M.G Road" branch Mumbai. I left...

Dear Sir, Inspite of several reminders to HSBC regarding refund of excess amount paid, HSBC is still sending only bills for more amounts to pay. The last letter which I hv sent to HSBC is as per below:-
Final Reminder through Regd.A/D
From,
Sanjay Nanu Valiya,
8/11, Arvind Nagar Co-op Hsg.Socty. Ltd,
Bank of Baroda, Kurla - Kalina Road,
Santacruz (E), Mumbai – 29

...

Dear Sir,

Pls let me inform the status of my credit card.I have applied for credit card before one and half month.I recieved PIN number 3 weeks ago with a reference no.C 067728 and also recieved a phone call from Bluedart corrior 2 weeks ago that, "a credit card was recieved in the name of ch. padmanabham with card no.[protected]. So, we will send to you tomorrow". But the credit card was not recieved still now....

I Mukesh Kumar, hold a HSBC credit card. Before four or five months HSBC customer care executive called me and refer the TATA AIG Gen. Insurance plane, than arrange a call from TATA AIG. He told me that time, sir pls. review this policy for two month. If you are not satisfied, cancel this policy at a time. In review period we have deducted 10/- rupees for each month from your credit card account. After the review period TATA AIG will call...

I am writing to report a fraudulent transaction on my HSBC credit card that occurred due to misleading communication from the bank during the payment process.
I attempted to make a payment of ₹25 on a website I believed to be Indian. However, I was charged ₹25, 000 instead. The OTP sent by HSBC during the transaction showed “IDR” as the currency, which was unclear to me at the time. I assumed it was an internal code due to the technical nature of the message, and there was no explicit indication that this was an international transaction.
I reached out to HSBC’s customer service within 2 minutes of the transaction to dispute the charge, but the grievance team denied my refund, claiming the OTP was sufficient authorization. This is deeply concerning for the following reasons:
Misleading Communication: The OTP did not provide clear information that this was an international payment in a foreign currency.
Failure to Safeguard Against Fraud: HSBC did not notify me that I was making an international payment, nor did they offer adequate protection against a fraudulent website.
Cyber Fraud Risk: The website I used was later identified as a scam, posing as a national organization. HSBC should have stronger fraud detection and prevention mechanisms in place.
I have escalated this issue to the RBI Ombudsman, but I am extremely disappointed by HSBC’s response. As a customer, I expect the bank to take greater responsibility in preventing fraud, especially with rising cases of cybercrime.
Resolution Requested:
I request that HSBC:
Refund the ₹25, 000, as the transaction was unauthorized due to misleading communication.
Revise their OTP and transaction notification process to clearly distinguish between domestic and international payments.
Strengthen their fraud detection mechanisms to prevent customers from unknowingly engaging with fraudulent websites.

I have a running personal loan with HSBC India, which I had taken 3-4 years back and have been paying my EMIs regularly.

Now, I want to make some part payment towards that loan based on whatever maximum is allowed as per loan agreement.

I have raised multiple request to bank to provide me a Part payment option for the loan but have not got any response. Also, I have tried calling them but have not got any response.

I understand this sounds more of a customer care issue, but I have been raising request to them since last one month and have got no positive response. Because of all this I will have to pay additional interest for one month which I wouldn't have if they had provided a part payment option to me on time.

As of today also, I have not got any response from HSBC about how much part payment I am eligible to make and how to make.

My personal loan account number with HSBC is[protected].

It feels like cheated if because of banks delay someone has to pay interest for that period.

Hi,

I hope this message finds you well.

I wanted to bring to your attention an issue I've encountered with HSBC Bank. They have applied what I believe to be inappropriate interest charges on my credit card dues. Furthermore, I am receiving persistent calls and messages from them regarding these fabricated dues.

I kindly request your assistance in addressing this matter so that I can resolve the situation and make any necessary payments.

Thank you for your support.

HSBC which is known as one of the leading bank in the world have no policies and ethics as they randomly reject application without any reason and they don't have any proper mode of communication in India. We can't mail them as they don't have any mail id to communicate and whenever we try to contact their customer care they don't have sufficient knowledge regarding rejection. I have applied their credit card 3 times in. 2020, 2021, 2023 and all the time they rejected my application without any reason instead I have given 3 month my salary slip, bank statement, house address, office address and at the time of applying credit card. My cibil was 781.This is completely fraud going on as I think they takes your data and straightaway rejected your application and give card to only few people. I just want the reason as this is my final time Iam applying this worst bank credit card and recommend everyone not to take this card. My application no.is[protected].Please look into as they are using data by selling this to third party applications.

Mail.[protected]@gmail.com

Regards
Paras Yadav

I have cleared all my dues of hsbc credit card number [protected] on 31/12/2022. Attached is the receipt of the same. Kindly issue me no dues certificate for the same .