Hongkong & Shanghai Banking Corporation [HSBC]
Hongkong and Shanghai Banking Corporation Ltd.
Customer satisfaction rating: 63%
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1079
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Hongkong & Shanghai Banking Corporation [HSBC] Customer Care

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Address
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
8
down
1


Fax:
Fax:
+91 22 226 58309  
+91 22 2262 3890  

Additional info
Banking Related Queries

Ahmedabad: +91 98 9827 2424
Bangalore: +91 98 2558 9595
Chandigarh: +91 98 7692 2424
Chennai: +91 98 2526 9595, +91 98 9437 2424
Coimbatore: +91 98 9437 2424
Gurgaon: +91 99 1079 2424
Guwahati: +91 711 2020
Hyderabad: +91 2335 8686, +91 98 4901 2424
Indore: +91 98 9327 2424
Jaipur: +91 99 2803 2424
Jodhpur: +91 99 2803 2424
Kochi: +91 98 9547 2424
Kolkata: +91 2243 8585
Lucknow: +91 99 3514 2424
Ludhiana: +91 98 7692 2424
Mumbai: +91 4042 2424, +91 99 6004 2424
Mysore: +91 99 8092 2424
Nagpur: +91 99 6004 2424
Nasik:+91 99 6004 2424
New Delhi: +91 2373 8989, +91 99 107 92424
Noida:+91 99 1079 2424
Patna:+91 99 3136 2424
Pune: +91 6602 8585, +91 99 6004 2424
Raipur: +91 98 9327 2424
Surat: +91 98 9827 2424
Trivandrum: +91 98 9547 2424
Vadodara: +91 98 9827 2424
Visakhapatnam: +91 98 4901 2424

Credit Card Related Queries

Ahmedabad: +91 98 9837 7373
Bangalore: +91 2558 9696
Chandigarh: +91 98 7692 7373
Chennai: +91 4341 9696, +91 98 9447 7373
Coimbatore: +91 98 9447 7373
Gurgaon: +91 99 1079 7373
Guwahati: +91 711 2020
Hyderabad: +91 2335 8787, +91 98 4967 7373
Indore: +91 98 9327 7373
Jaipur: +91 99 2803 7373
Jodhpur: +91 99 2803 7373
Kochi:+91 98 9547 7373
Kolkata: +91 2243 8686
Lucknow: +91 99 3509 7373
Ludhiana: +91 98 7692 7373
Mumbai: +91 6680 0001, +91 98 6010 7373
Mysore: +9199 8092 7373
Nagpur: +91 98 6010 7373
Nasik: +91 98 6010 7373
New Delhi: +91 2373 9696, +91 99 1079 7373
Noida:+91 99 1079 7373
Patna:+91 99 3139 7373
Pune: +91 6602 8686, +91 98 6010 7373
Raipur: +91 98 9327 7373
Surat: +91 98 9837 7373
Trivandrum: +91 98 9547 7373
Vadodara: +91 98 9837 7373
Visakhapatnam: +91 98 4967 7373

HSBC Premier Customers

Ahmedabad: +91 98 9837 7315
Bangalore: +91 4118 6515
Chandigarh: +91 98 7693 7315
Chennai: +91 4200 8715
Coimbatore: +91 98 9447 7315
Gurgaon: +9199 1079 7315
Hyderabad: +91 6667 4715
Indore: +91 98 9317 7315
Jaipur: +91 99 2803 7315
Jodhpur: +91 99 2803 7315
Kochi: +91 98 9547 7315
Kolkata: +91 2213 9915
Lucknow: +91 99 3679 7315
Ludhiana: +91 98 7693 7315
Mumbai: +91 6666 8815
Mysore: +91 99 8092 7315
Nagpur: +91 98 9094 7315
New Delhi: +91 4149 0715
Noida: +91 99 1079 7315
Patna:+91 99 3139 7315
Pune:+91 2600 1115
Raipur: +91 98 9317 7315
Trivandrum: +91 98 9547 7315
Vadodara: +91 98 9837 7315
Visakhapatnam: +91 98 4967 7315

Business Banking / SME Trade Customers
Ahmedabad: +91 98 9837 7318, +91 98 9837 7374
Bangalore: +91 4118 6590, +91 4118 6574, +91 99 8092 7374
Chandigarh: +91 98 7693 7318, +91 5008 174
Chennai: +91 4200 8790, +91 4200 8774, +91 98 9447 7374
Coimbatore: +91 98 9447 7318, +91 98 9447 7374
Gurgaon: +91 99 1079 7318
Guwahati: 1800 103 2667 (Toll Free)
Hyderabad: +91 6667 4790, +91 6667 4774, +91 98 4967 7374
Indore: +91 98 9347 7318, +91 98 9347 7374
Jaipur: +91 99 2803 7318
Jodhpur: +91 99 2803 7318
Kochi: +91 98 9547 7318, +91 98 9547 7374
Kolkata: +91 2213 9980, +91 2213 9974
Lucknow: +91 99 3509 7318
Ludhiana: +91 98 7693 7318
Mumbai: +91 6666 8890, +91 6666 8874
Mysore: +91 99 8092 7318, +91 99 8092 7374
Nagpur: +91 98 9004 7318
Nasik: +91 98 9004 7318
New Delhi: +91 4149 0790, +91 4149 0774
Noida: +91 99 1079 7318
Patna: +91 99 3139 7318
Pune: +91 2600 1190, +91 2600 1174
Raipur: +91 98 9347 7318, +91 98 9347 7374
Surat: +91 98 9837 7318
Thiruvananthapuram: +91 98 9547 7318, +91 98 9547 7374
Vadodara: +91 98 9837 7318, +91 98 9837 7374
Visakhapatnam: +91 98 4967 7318

View More Information...

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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63%
Complaints
1079
Pending
0
Resolved
676
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

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I am Jayapradeep Subramanian. This is regarding my HSBC Credit Card [protected] which I am aware I closed in the year...
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I hold a card with last 4 digit "0773", it got expired on 06/20, after that I didn't received a new card due to Covid-19 lock...
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Hi
I would like to settle my credit card outstanding,

Please provide me the email to communicate to them.
May 05, 2021

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Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
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    I am Preetham S P and an holder of HSBC credit card. I have received the card (Card No. [protected]) around 1 and...
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    HSBC Bank has on the pretext of KYC closed a 20+ year account for which forms were duly filled, signed, and submitted. Over 6 email and online complaints have been made to bank portal with no response from bank. Meanwhile, I am unable to make any transactions nor pay credit card bills.

    Not only has this caused inconvenience, but I'd imagine a bank with the reputation of HSBC would have the courtesy to reply to emails (Account/Relationship Manager) and/or pickup phone calls, all of which have been ignored for weeks.
    Jan 27, 2021

    Complaint Status

    Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
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      I want to submit Complaint Positive Review Neutral Comment
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      Hi my name is Mohammad fayaz I was taken car loan from hdfc with high rate of interest around 14.30% and also add insurance...
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      My HSBC credit card bill included FIN CHGS FOR LAST STMT around RS: 600. such a ### bill. And CUSTOMER service is worst. Please...
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      I Rajesh Bhutra did settlement of a PL No[protected] in Aug 2010 for Rs 64738.18 and paid the entire amount by 13th Nov 2010.
      MY CIBIL shows written off amount of Rs 54, 899 even after 10 Yrs which I request bank to remove from CIBIL
      I may be contacted at +91 [protected] as i have no hsbc email where i can mail this request.
      Amount reflecting in CIBIL in-spite of PL settlement
      Nov 14, 2020

      Complaint Status

      Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
      Nov 13, 2020
      Updated by Rajesh Bhutra
      Sorry Written off amount as per CIBIL Report is Rs 51899
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        I want to submit Complaint Positive Review Neutral Comment
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        Hi Team,

        HSBC bank credit card team has wrongly mapped add on card in my primary card for the person that i dont know 2 time, i informed month of Feb, Mar they reversed and again in Month of Aug they did same thing .

        HSBC credit card number [protected]
        Compaint Reference Number [protected] (KMM21213714V13445L0KM)

        I am paying the bill for the person that i dont know,

        I created more than 10 complaints but the team is not taking care please do the something and escalate.
        Nov 09, 2020

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        Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
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          I want to submit Complaint Positive Review Neutral Comment
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          Dear Team,

          We have received a scratch card and a letter from Naaptol. Scratch card had prize of 12Lakh rupees....
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          Hi Sir,

          I am a credit card defaulter, and I would like to pay the oustanding amount and close the account.
          So please help me with the process details.
          Oct 03, 2020

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          Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
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            Hello rajasekhar, thank you for placing your order[protected] we will share order tracking details within 48 hours with you

            The above order was placed on 12th june.
            Till now there is no response on this

            I did not even get order tracking details.
            Please respond. Money is already paid.
            Jun 19, 2020

            Complaint Status

            Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
            The order was placed on stayathome.co.in and not on HSBC. HSBC is where I work.

            My issue is with Stayathome.co.in
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              I want to submit Complaint Positive Review Neutral Comment
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              Hi, I am here to make sure is it true to get the cot code by paying $138800, so that I can get my money by transfer, please send me back e mail to confirm my complaint ([protected]@hotnail.com)
              [resolved] royal bank of scotland about cot code
              [resolved] royal bank of scotland about cot code
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                Dear sir/madam,
                Please find enclosed our order details of flipkart and confirmation mail received from them as emi...
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                I have been offered by hsbc platinum visa cc based on some corporate tie-up. I have been told that the cc is free of cost...
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                My client has transferred the gbp from his hsbc uk to my union bank of india branch.in this case hsbc india became mediator...
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                My payment was declined by the despite having sufficient available balance. I enquired on phone ans was informed that my card...
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                I am calling so many times.
                But no body answer every time chargeable call finish all balance in waiting and hold.....
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