Claimed

Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
Complaints 1101
Resolved
681
Unresolved
420
Quick Links
Statistics
Share
Contacts

File a complaint to Hongkong & Shanghai Banking Corporation [HSBC]

Having problems with Hongkong & Shanghai Banking Corporation [HSBC]?

File a complaint and get it resolved by Hongkong & Shanghai Banking Corporation [HSBC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hongkong & Shanghai Banking Corporation [HSBC]
Customer Service Contacts

Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

Toll free
1800 103 4722
9
3
Phone
+91 22 6680 0001
10
1
+91 22 6666 8890
2
0
+91 22 2268 5555
0
1

View more phone numbers

Fax
+91 22 226 58309
+91 22 2262 3890

Hongkong & Shanghai Banking Corporation [HSBC] Website

Hongkong & Shanghai Banking Corporation [HSBC] Head Office Address

52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sohilnikam
from Mumbai, Maharashtra
Report
Copy

bad salesperson

Address:14 Gyaneshwari, Peru Baug, Aarey Road, Goregaon East, Mumbai City, Maharashtra, 400063

So, I was approached on phone for an HSBC credit card with zero yearly charges. I was also told that once you get this card, you will receive vouchers from various companies and even a set of headphones.

I agreed to it and submitted all my documents to the salesperson named Vishal Ghadavle. He was nice to me while collecting the documents. My card was soon delivered to me, but it did not have any vouchers. I tried calling him....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Venkata Rao T
from Hyderabad, Telangana
Report
Copy

unauthorized credit card transaction for usd 12.99

Address:Hyderabad, Andhra Pradesh, 500072

I am Turlapati Venkata Rao holding a credit card # [protected]. I observed one unauthorized transaction for USD 12.99 on the 29th January, 2019. Please look into the issue and reverse the transaction amount.

I am Turlapati Venkata Rao holding a credit card # [protected]. I observed one unauthorized transaction for USD 12.99 on the 29th January, 2019. Please look into the issue and reverse the transaction amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajit peshane
from Mumbai, Maharashtra
Report
Copy

no credit card provided

Address:Mumbai City, Maharashtra, 400095

Hi, my name is ajit peshane and i got call from hsbc executive 3 weeks before as i have applied on credit mantri application and they have suggest me this hsbc credit card.
Then agent also came who took my documents pan card and aadhar card details with photo and my bank statement for last 2 months and last 2 months salary sleep
Agent name is ramdheer with code igccmu0013 my application number is 779557
And marketing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal Gupta Sunny
from Gurgaon, Haryana
Report
Copy

fraud transaction for hsbc card

Address:New Delhi, Delhi, 91
Website:ililxium

My name is vishal gupta my hsbc credit card no [protected] mere card pe do fraud trnasition hui h jiski complaint maine customer services se kari hsbc lekin unhonhe meri koi help nahi ki srf card ko block karke new card issue karne ke alawa so please help me bcz these transiton not made by me so plz help i am also complaint customer services but he is not favor me...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kry Tie
from Bhopal, Madhya Pradesh
May 10, 2021
This thread was updated on May 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transactions on hsbc credit card - merchant paytm

Website:www.hsbc.co.in

26th November 2018
FOUR Unauthorized Transactions were made on my HSBC Bank.

1) I did not receive an OTP for any of the transactions.
2) I notified the BANK before the payment was claimed but the bank did not stop the payment to the Merchant even after the complaint and blocking my card.
3) Bank has charged me for the transactions
4) HSBC closed the complaint without investigating how my information...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
K
Kry Tie
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent money transfer hsbc credit card

Website:www.hsbc.co.in

1) HSBC Bank did not send me any OTP for FOUR Fraudulent transactions made using my HSBC Credit Card on 26th November 2018.
2) FOUR Domestic transaction were made without my authorisation. I did not get any OTP on my registered mobile number.
3) The payment was not claimed when I reported the fraud and blocked my Card. HSBC did not stop the fraudulent payment even though I informed them and complaint before the amount was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Div10011991
from Mumbai, Maharashtra
Report
Copy

transactions not able to convert into emi

Address:Raigad, Maharashtra, 410218

Hi
I had been trying to contact hsbc from lat 3 months via call, emails and complaints for my transactions to get converted into emi's.
And now finally after 3 months of struggle i am successful in converting my transactions into emi's.

Now i would like to know whether going forth for all transactions do i need to go through all the pain and struggles i have went through to convert any transaction into emi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijaydoshi
from Mumbai, Maharashtra
Report
Copy

credit card fraud

Address:Mumbai City, Maharashtra, 400001
Website:The Hongkong and Shanghai Banking Corporation Limited

Dear sir please note there are several transactions which are not authorised by me in the credit card statement. I have not received any otp by sms or email for me to be alerted about the debits. Also it is the responsibilty of the bank to call and confirm if debits are genuine. They have a credit risk department for precisely this reason. All other banks automatically block the card first and then unblock if it genuine. After several meetings...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kush_aagr
from Bengaluru, Karnataka
Report
Copy

hsbc bank not providing the noc on my credit card

Address:560032

Hi,

I have been a credit card customer with hsbc over 10 years and recently i cleared all my dues with them and closed out my card, this was full clearance of my dues without any settlement.

The customer service team asked me to reach out the collections team for this request and when i called collections they ask me to go to customer service.

Nobody in the back office has any clue about the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prem k verma
from Vasai-Virar, Maharashtra
Report
Copy

credit card

Address:Pune, Maharashtra, 411014

I have applied credit card with hsbc bank but still no one replied me i got call form hsbc bank and told my credit card has been approve caller name rijvana chougule but still not delivered me,

Documents collected 1months back executive name akshay khandve

Application no - car-pun-otm-0104472

Pls ket me know my credit card application status

Regard
Prem
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunil.shukla85
from Mumbai, Maharashtra
Report
Copy

threatening and harassing my mother & wife

Good afternoon ms. Rashmi vivek

Credit card number: 4862 xxxx xxxx 2915

Dob: 20/02/1985

I’m using your bank credit card since 1 year & i’ve enjoyed the benefits provided to me by your bank in the past. However, i’ve been very loyal to your bank to make the payments before due date but there was an instance where i couldn’t manage to make the payment.

The biggest mistake of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Website:[email protected]

I want to know it is true or false. Hongkong & shanghai banking corporation [hsbc] — reference code: {wclcs-10-204}, the hsbc bank of london parcel that contains an atm mastercard issued for me. So it disptached by
B. C. R express courier company uk. I want to know about
B. C. R express courier company uk. The bnk's statement is below :
Disclaimer: any views of this e-mail are those of the sender except where
...
+1 photos
Helpful
19 other people found this review helpful
19 found this helpful
8 Comments
Report
Copy
Address:Raigad, Maharashtra, 410218

I hold a credit card from hsbc and this is a new credit card added. I already use credit cards from other banks like sbi, hdfc, induslnd etc. While offering the hsbc credit card I was said you will get an option of easy emis on ur card. I made a transaction of around 30k on my HSBC credit card and then I am not able to convert into emi.. when contacted the customer service they say I do not have that option in my card... easy emi conversion...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RamanaKoppula
from Pune, Maharashtra
Report
Copy

terms & conditions for preclosure of balance transfer not clear

I have availed balance transfer from HSBC to clear another credit card dues.
After around 5 months, I cleared all the dues of HSBC on 02 Mar 2018. From then on, I have not used the card for any transaction. The due I cleared is exactly the total loan outstanding as per HSBC statement.

In the statement of September month, I received a minimal due of Rs.150.62/-. In the statement of October month, the due is Rs.5857.23/-....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
datsi1
from Bengaluru, Karnataka
Report
Copy

hsbc loan settlement

Address:Mumbai City, Maharashtra, 400033

Dear sir, my name is dattaram jagannath parsekar, i taken personal loan of 50000/- rs in 2008 for business purpose. But unfortunately in 2008 due to world market fall down i lost everything. I some how survived till 10 years and now atleast i want to pay back my loan amount. Please guide in this matter. I can do full amount of taken loan in installment but cant able to pay interest since my financial condition is still not regained. You can...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh Shanmugham
from Chennai, Tamil Nadu
Report
Copy

unauthorized credit card charges

Address:Chennai, Tamil Nadu, 600 012

As per my credit card ([protected]) statement in march with hsbc bank showed an outstanding amount to be paid which was actually a premium on icici insurance certificate that was debited to my account without my approval and acceptance of the insurance. A complaint by mail was lodged with the manager, customer service, credit card division, abn amro bank, chennai and a copy sent to mr. Shiva kumar tadikonda, nodal officer, icici bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Div10011991
from Mumbai, Maharashtra
Report
Copy

credit card emi transaction not available

Address:Raigad, Maharashtra, 410218

I have recently received a credit card from hsbc, so basically i hold a credit card of hsbc bank in which i am not allowed to convert the transactions made to emi's... When i was offered this credit card i was told flexible emi conversions are available.
And now suddenly after making the transactions i being said... You cannot convert the transactions to emi.

What crap services are hsbc offering.. Every other banks offers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishant_28
from Chennai, Tamil Nadu
Report
Copy

credit card bill

My conversation was with Vandana Team leader from customer care. I want to know about Bill details and I have paid against that bill amount however she has informed me transaction wise details which I was not able to understand, My credit card ending with 8388 From starting till now I have calculated the bill in total (Bill amount per month) it is approximately 90000 to 1 Lac not more than that however when I calculated my amount which I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 413102
Website:HSBC

Dear sir, we have purchased 50 shares of reliance from hsbc in 1988, paid all money, hsbc gave us shares in physical format, due to technical reason we couldn't transfer the same in one year, howvere in this time company managed to get the same dmat without original shares certificate in there own name
Now hsbc company is not returning our money back to us neither giving our shares
We are doing follow up from 2003, initially...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santosh1811
from Hyderabad, Telangana
Report
Copy

credit card closure

Hai,

I have paid all dues of HSBC credit card in 2008 and haven't used the card .after that.
But still the bank people are showing as due and shown it as written off.
For getting home loan .I am now ready to pay the outstanding .
In March they the told 13000/-.even then I paid 5000/-and asked for final payment outstanding.
Now they are telling 21000/- still has to be paid....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy