[Resolved] HTC — phone replacement

J

joshoa

from Delhi, Delhi

Address:

Delhi

SIR/MAAM

I have a HTC handset since the past 11 months.The phone has been giving quite a lot of problems,it has gone to the HTC service centre 4 times for the same problem and they have somehow not been able to repair it.Since the phone is still in the guarntee period and has caused me a lot of loss of money,time and energy as the service centre is very far from my house and it is not easy for me to go there after every 10 days i have asked the company for a replacment.They first guarnteed me a replacment and now since the past 20 days they have started ignoring my calls.
phone details:
MODEL:HTC S 710
DATE OF PURCHASE:21/7/09
I have attached the bill aslong with this mail.

I would be highly obliged if you could help mw with this problem and get my phone replacewd at the earliest.

regards
JOSHOA KHURANA
[protected]
[protected]@gmail.com

+1 photos

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Aug 13, 2020

Complaint marked as Resolved

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Comments

V

venkat2204

from Chennai, Tamil Nadu

Dear sir. Im venkat. I given my mobile to service center due to sim pins not working. Still now it's nor repair. It's over 40days How many days I have wait. I loss my patience. Already I talk with 5 customers .they did not help me. I'm daily checked my tracking, but no use. What I have to do. Can you replace my mobile . I'm facing lots of problems not having mobile. I'm attaching particular documents to you. Verify my status and help me. Please give me mobile. TicketNumber 15INA[protected], job.no VTZ[protected], s/n LC49TYE12579. I had agreed to work form for repair parts and labour work cost. But your technician not done any work. They said parts not there. In this big company it's same less to saying" parts not there" .I want my mobile with 2 days... Please reply as possible as early. I can't wait no more day's. I bought this item on 22nd Dec. 2014. What the use of me buying this mobile,
Please help me.
would be highly obliged if you could help mw with this problem and get my phone replacewd at the earliest
Regards
Venkatakumar,
[protected],
venkatakumar.[protected]@gmail.com

Reply

V

venkat2204

from Chennai, Tamil Nadu

Dear sir. Im venkat. I given my mobile to service center due to sim pins not working. Still now it's nor repair. It's over 40days How many days I have wait. I loss my patience. Already I talk with 5 customers .they did not help me. I'm daily checked my tracking, but no use. What I have to do. Can you replace my mobile . I'm facing lots of problems not having mobile. I'm attaching particular documents to you. Verify my status and help me. Please give me mobile. TicketNumber 15INA[protected], job.no VTZ[protected], s/n LC49TYE12579. I had agreed to work form for repair parts and labour work cost. But your technician not done any work. They said parts not there. In this big company it's same less to saying" parts not there" .I want my mobile with 2 days... Please reply as possible as early. I can't wait no more day's. I bought this item on 22nd Dec. 2014. What the use of me buying this mobile,
Please help me.
would be highly obliged if you could help mw with this problem and get my phone replacewd at the earliest
Regards
Venkatakumar,
[protected],
venkatakumar.[protected]@gmail.com

Reply

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