[Resolved]  HTC Explorer — Product not delivered

Address:Hyderabad, Andhra Pradesh

I Placed an order 1 month back for HTC Explorer mobile handset at Kaunsa Site. But the order status has changed to 'To Be refunded' after 10 days. I dont know why they want to refund the amount instead of delivering the product. Even my amount is not refunded till date. I tried calling numbers provided in kaunsa site and tried raising complaints in the site also. But no one responded from either sources. I dont know what to do with Kaunsa people. Please help me in this regards.

Order Number Is Kaun/12899/GRQABJM7CQ

Regards,
Naveen R.
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Aug 13, 2020
Complaint marked as Resolved 
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HTC Explorer — Hands Free

i bought a new htc explorer set from krishna telecom govind nagar kanpur (U.P., INDIA)....but the shopkeeper didnt give me oreginal handfree...he said that there is no handfree with this mobile..i need your help...

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