[Resolved]  HTC — HTC Desire V (IMEI-[protected]) Restarting and submitted four times with the Service Center

Address:

Gurgaon, Haryana

HTC Desire V with IMEI-[protected] has been submitted to its service center at Redington (India) Ltd., Gurgaon for four times for the same problem of restarting. Fourth time on resubmission, Ticket No. allotted was 13INA[protected]. Everytime they ask for resubmission with the assurance that this time surely your problem will be resolved or you will get replacement.Its being more than a month and im coordinating, visiting the service center and still no solution. Infact they have not replied to my last two mails. they are just experimenting with the phone by first updating the software, second time changing the switch board, third time changing the LED pannel and fourth time, they are saying the part is out of stock, we have placed the order for the part, than only phone will be repaired. Everytime i receive the phone new problem along with old problem also comes in, (hanging, slowly working).everytime the phone is being sent to its main manufacturing center i.e. in Banglore. If the phone has some unknown defect, why dont they replace the phone and keep experimenting with it afterwards. Its simply harassment of a customer.

-Ankita
Mbl. No. +91-[protected]
e mail- [protected]@gmail.com