http://www.Buyatbrands.com — Took payment in advance but ignored to deliver product or reply even after multiple queries

I have placed Order: #001523 placed on 12/13/2011 00:29:33 from buyatbrands.Now it is 27th march 2012.Almost 4 months

They did not give me cash on delivery option so i paid entire amount by credit card.They also charged Rs50 for delivery charge.

I frequently reminded them that i did not get the product.They replied after almost 2 months that they are out of stock.

They have mentioned in their site that they pay Rs300 as penalty in case of cancellation on their part.Also customer care is so nice that they reply promptly in a day's time.Both of these are untrue.

Their customer care have ignored my frequent mails and they do not care to deliver my product.They mentioned that since they are out of stock they want me to purchase some other product having same cost.I reluctantly said yes.But still they fail to deliver the product.

http://www.buyatbrands.com not only cheated me of my money but also undermined my efforts in making communication with them.

I have given Kolkata 700074 as shipping address and hope its not too remote area.I have purchased products from other online shopping stores but they have taken maximum of 1 week to deliver.Also delivery charge is free.

Buyatbrands inspite of charging delivery charges does not care to deliver my order even after 4 months.