http://www.mGinger.com — Faulty Mobile delivered

Address:

Bangalore, Karnataka

I had purchased Mircormax mobile from http://www.mGinger.com on Jan 21, 2012. It had delivered to my residence below order reference received in my mail

{
Dear Customer,

Thank you for your order from http://www.mGinger.com

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'Gingersoft Media Pvt. Ltd.'

If you have a question about your order status, you can contact the seller directly by
e-mail at : [protected]@mGinger.com.

ORDER DETAILS:
Merchant Site URL : http://www.mGinger.com
Order Number: 147846 Order Received: Jan 21, 2012
Total Amount : INR (Indian Rupees) 1999.00
MasterCard Holder : PRASAD T R
}

It's not working properly it's getting hang every few mints also touch screen not working. I called up customer care[protected] Mr. Prasanth.
he said he will send pick-up person and pick up the product and replace the product.

Product picked-up AFL AWB NO.[protected] Pick up date : 03/02/2012

I sent lot of mail and made lot of phone calls no respond, not refund the product not refund the money.

Kindly take action