[Resolved]  IBM India Pvt. Ltd. — passport not being dispatched on the mentioned time and bad response from passport officer

hello sir/ma'am,
This is to state that I am in a great need of passport.
I have yet not received my passport that was supposed to get dispatched by october 4th.after october 4th the status was "passport will be dispatched in a weeks time".
I dont know how many days are there in a week according to them.Now from today the status says "It will be dispatched by 15-12-08". I am still not sure whether December 15th will come or not.
One more thing I called them @[protected] and they dropped the call in between and after that perhaps they have removed the receiver.
Hope you will do needful and will inform me at the earliest.
Thank you,
Priyanka