[Resolved]  Icici Lombard — Cheating case

I got my loan approved from icici bank, the icici lombard people deducted near abt Rs.2000 from my loan for the insurence which i have not agrred upon. I spoke to Ashish (the retail unit manager for icici lombard) he is saying that the amount is going to be credited back to my account but its been now more that 2 months the amount not got credited, neither he is picking up the phone. what should i do?
Whom should i compalint about it? please let me know on my email address.


thanks and regards.
nareshv

ICICI Lombard — A case of cheating.

Hi,
This is a complain regarding the malfunctioning of present in the system of ICICI lombard and the major inconvenience I faced. I bought the ICICI two wheeler policy on 08/10/2007.

the details of the policy is written below

certified cum policy No. 3005/[protected]/B/[protected]
period of insurance 08/10/2007 to 07/10/2008
Insured Name: Dheeraj Ameta
Insured Address : 149-sec-30, Gurgaon - 122001

Registration Number Place : HR-26-AD-7250
Make: BAJAJ
Mfg Yr: 2006
Chassis: 15824
Engine No. 92160
The mode of payment was cash. I have the receipt and the hard copy of the policy.

The policy expired on 07/10/2008 and I went to the local ICICI lombard office, Gurgaon. The entry for the policy is missing in the system which is a shameful thing. Instead of renewing the existing policy, they asked me to buy a new one. I have two serious issues with this matter.

1. Why should I buy a new policy If a go to renew the existing policy with in 7 working days of the expiry date?
2. How come the entry of the poilicy is not present in the system? If I would have gone through a situation in which I have to claim it, they could have simply rejected the claim.
I called to their customer care, logged a complain regarding the whole matter. From last 20 days I keep calling them, they do not response.
I am okie if ICICI Lombard renews my policy on the regular discounted rate (because the policy is already existing without filing any claim), or I want the whole premium of previous year for which they did not have entry in the system.

I have account with ICICIbank, the account type is 3 in one saving account form Bangalore Branach Commissariat Road

Today means[protected] @ 10.40 AM) I got a call from ICICI bank from Hyderabad the number is[protected]. Whose name is Satish he told me i[censored]r not login to ineternet banking ur passward will be deactivated. It will happen what he said or its a cheating call. How I come to know its geniune call. To whom I complaint regarding

Thanks & Regards
Shaik

I am also facing the same problem. This is just ridiculous. How can a policy missing from their system?

claim not pass name samarth jadhav submit 16april2014

NAME:SAMARTH MAHENDRA JADHAV > HEALTH ID:ILGIC/NTU/00/[protected]/S > POLICY NO:4444/89088346/00/000