[Resolved] ICICI Lombard Health Care — not settling genuine claim | |||
I have a mediclaim policy from icici lombard,policy no4034i/chi/05025099/00/000. my insured amount is 300000+300000+90000.Recently my wife had an knee operationand the bill came to 260,000 rupees.I submitted the reimbursement form duly filled with 79 original document supplied by the hospital including all the medicine bills suppliid by the peerless hospital kolkata, including the knee trans plant sticker. Which they agreed as recieved vide cl[protected] and my claim no[protected]. Now they are saying that I have not sent them the hospital bill, inhouse medicine bill and the knee trans plant sticker. Which is absolute lie,those 79 documents were not white papers.So I requested them to give back my documents ,so thst I can show them all the document personally one by one.For which there is no reply. Idid not know that they are such cheats ,for five years they have taken my money, If anybody can help me please contact me at [protected]@wallem.com. Thanks Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
This complaint letter is on behalf of my mother who is 64 yrs old, who has already submitted a reimbursment form a month back and has not got any reply as yet, the claim request no is[protected].We are still waiting for a reply, could some concerned person kindly look into this matter and give us a reply as what have they decided..It is very imp for her to know as she is a widow and has limited savings.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
1318
Pending
0
Resolved
941
1-800-209-8888
1-800-2666
ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
View all ICICI Lombard contact information
This is with regards to your complain posted on https://www.consumercomplaints.in.
In this connection i wish to inform you that there are lots of victim out here who are facing the same issue.As per todays scenerio the pending reason with your filed claim with ICICI LOMBARD is mentioned below :
1. KINDLY SUBMIT ORIGINAL IMPLANT LABEL/STICKER AND INVOICE FROM THE HOSPITAL OF KNEE IMPLANT TO PROCESS THE CLAIM.
2. Payment Receipts Not Received KINDLY SUBMIT ORIGINAL PAYMENT RECEIPTS FOR FINAL HOSIPTAL BILL FOR RS. 2, 20, 000/-
3. Require Indoor Case Papers of the Hospitalization.KINDLY SUBMIT INDOOR CASE PAPERS.
If you feel that you have already sent all above mentioned document to them as received by ICICI Lombard team on September 23rd, 2010; i would suggest you to mark a complain immediately to bhargav.[protected]@icicilombard.com ; eswaranatarajan.[protected]@icicilombard.com ; gauri.[protected]@icicilombard.com ;
preeti.[protected]@icicilombard.com.
I am sure you will get the resolution in max a weeks time.
If you want any more assistance ; you may feel free to write me directly on [protected]@indianconsultantgroup.com.
Best Regards
Kumar Rajneesh
Head
INDIAN CONSULTANT GROUP
A Leading Finance, Legal & IT Consultancy Firm
( Specialisation in Banking Disputes & Grievances )
Email : [protected]@indianconsultantgroup.com
visit us : www.indianconsultantgroup.com
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.”