ICICI Lombard Health Insurance — opening a policy without confirmation

sir,

ansari of the telemarketing dept has opened a policy in my name without my confirmation and an amt has been debit towards insurance without my knowldege as what policy it is and for what amount and the mode of payment yearly or monthly or quarterly etc.. spoke to customer support staff but they say will call back in five min but no response it is a offence and i dont want a policy and also charges to come to my credit card account.

asotha