[Resolved] ICICI Lombard Health Insurance — Claim not received/Claim status not explained properly

KS Guruprasad

Address:

Tamil Nadu

Hi Sir/Madam,

I had taken a policy @ ICICI Lombard Health Insurance last year and for claims purpose I had submitted all my original bills, proofs and presciptions to the tune of nearly 11k last month. But till yesterday I did not get any status response from them as their toll-free number was always busy. When I enquired my status yesterday they coolly said that pharmacy bills worth some 7k they have not received and asked me to send a photocopy of the same again. I became irritated argued with them, as it was their mistake misplacing my original bills. I have registered a complaint and got a complaint id also.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

shantabrata maitra

from Kolkata, West Bengal

health insurance — claim status

Dear Sir / Madam,

This is to inform you that one claim for Pre & Post were submitted to your office on 21.11.2009 for settlement but is still pending vide MAID NO: [protected].

Please confirm the status at the earliest.

Thanking you,
With regards,

Saika Pravin

Heera Lal Lakhera

from New Delhi, Delhi

health insurance — Mistake of Name

My Health Insurance in the Name of HEERA LAL LAKHERA and Family Member Name Wife BIMLA LAKHERA, NARENDER LAKHERA, NAVEETA LAKHERA, but my daughter name with Policy and Card NAMEETA instated NAVEETA,

so please correct the name with all document and card and send us immediately

thanking you

regards

(HEERA LAL LAKHERA)
Policy No.HN[protected]