[Resolved]  ICICI Lombard Medical Insurance — Lombard Medical Insurance- Fraudulent

I received a marketing call in Oct'06 and I agreed to subscribe to a Medical Insurance Policy for Rs 2 lakhs. I had opted for a one time payment - here is when the first screw up began. They deducted 12 EMI's from my Credit Card instead of a one time payment. Several months later at no sign of the card reaching me, I called the Customer Care no. They said that I had to call another no for Lombard, which I did- but to no avail. The Lombard Customer Care does not have 24/7 support. Today 14 mths later, I finally got to speak to a Cust Care agent who tells me that the medical card was dispatched to me, but ofcourse that is . Because the guy refused to give me the POD details. Ofcourse, he could not care less. He asked me to go ahead and complaint. What do you think I should do to get my money back from Lombard?