[Resolved]  Icici Lombard — Medical policy refund and cancellation reason

Address:

Panch Mahals, Gujarat

I have buy new online medical policy on 28th July 2012 from ICICI Lombard buy paying Rs 12689.
my policy number is W-9326337.i have completed medical test on 30th july 2012 and authorize lab has take 1500 RS for it for two person which is 300 Rs more than normal fee.after two few days i got one email that your policy is cancelled but they did not given why the policy is cancelled ,they did not send any medical report copy or cancellation report and i did not get refund for my policy fee of 12689 rupees.
I have three times emailed to [protected]@icicilombard.com and [protected]@icicilombard.com but i did not get email reply even after one week.
i called to customer care on 16th Aug 2012 about my policy refund and medical reports,cancellation report and they told me i will get it by 20th aug 2012 but i did not received it and i have again call to customer care on 21th and they told me i am giving new complain number ,you can get update by 1th September 2012 .they are not giving any proper reply and not giving any email reply so i need to write at here.
my complain numbers are [protected],[protected],[protected].

I am waiting for my policy refund(12689 + 1500) and medical report ,cancellation report.

Thanks,
Anil Shah.