[Resolved] ICICI Lombard / Mediclaim — Reject of Cashless approval

[Resolved] ICICI Lombard / Mediclaim — Reject of Cashless approval

A Anupam Sharma from Pune, Maharashtra

Hi I have a customer of ICICI Lombard and having A Medical Policy Holder. I had applied for your cashless policy once for Liver Biopsy as suggested by doctor of a very renowned hospital (Paras Hospital Gurgaon) but it is rejected. I had sent a email regarding this to TTK and TTK executive told me on phone and email You had to sent this case for Reconsideration again and it will be approve as he told me on phone . I had applied again on 14 nov but it is rejected again with the same reason. They are asking it is for investigation purpose. But as per doctor it is must. I had applied once in 3 year and i got such a bad response to you. I am very frustrated with your service and planning to renew the policy in future. I had sent lot of mail to TTK but there is very late response or didn't respond.Communication is very poor .Even the customer care of TTK doesn't respond to query properly. What can i do +2 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

bhadreshbhaisheth

from Mumbai, Maharashtra

My id card no- BO032TRIS146 & policy no- 121800/48/09/313

we didn't get any amount voucher or cheque with claim settlement details. so send copy for same or new cheque of claim amount with claim settlement details as early as possible.

Regards

Bhadresh sheth

Rajinder Kumar

from Palakollu, Andhra Pradesh

ICICI Lombard / Mediclaim — CLAIM Ref No. 11522891033196

My id card no- L302CAAR & policy no- 4016/0002830

we didn't get any amount voucher or cheque with claim settlement details. so send cheque of claim amount with claim settlement details as early as possible.

CLAIM Ref No. [protected] & Claim Amount Rs. 53303.00

Regards

Rajinder Kumar