Icici Lombard — non refund of payment

Address:

Rajkot, Gujarat

i have purchased a new car and taken online policy of insurance from icici lombard but their executive on phone issued a renewal policy of a new car and then i have taken a new policy and done the payment twice so i have requested many times to return back my money and they r not responding and not returning money cover note of cancelled policy (issued intentionally by them) W[protected] and new active policy 3001/w-1987048/00/000 *how can be there r two policies one of new and secnd of renewal of a brand new car and same engine and chasis number contact [protected]@yahoo.com [protected]