[Resolved]  ICICI PRU — Non-receipt of Policy Document

Pl. refer to my Policy No.13365849, effective 31st Jan.2010, yrly premium Rs.50,000/- (Rs.fifty thousand only). In spite of several reminders to your Hyderabad representatives, Mr.Kishore, Mobile:[protected], Mr.Sudhir, Sr.Manager, Mobile [protected], the policy document hasn't been arranged to be delivered to me as yet. Pl. do something URGENTLY in the matter.
Aside from this, I wish to inform you that my request for Health Policy hasn't been considered favourably on medical grounds, I'm told. Based on the advice of Mr,Kishote, I paid Rs.100/- accompanied by an application for having a copy of the medical reports, incl. TMT report of Elbit Labs, Hyderabad. After sometime, copies of the reports, EXCEPT TMT report, were sent by your Mumbai Office. Despite several requests to your Hyderabad representatives for sending me the copy of the TMT report, nothing has been done for over three weeks, although Mr.Sudhir keeps promising action in the matter. I need the copy of the TMT report to consult a super specialist for treatment, if necessary. Pl. therefore initiate IMMEDIATE aaction in this regard.
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Aug 14, 2020
Complaint marked as Resolved 
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