Idea Cellular Complaints & Reviews

We received a request from you to recharge your Idea mobile number [protected]. Your order number is 45319301. We've been unable to process your order due to some technical error at the operator"s end.

So, we've put Rs. 50 back into your Paytm cash account. You can use this money for recharging in the future or simply request a transfer to your bank. For initiating refund to bank please visit the "My Account" section of the website. You can also download

I have been a subscriber of IDEA Celluar since([protected]) 4 years, I have been quite satisfied with its coverage and Service until recently, I was forced to pay Rs: 150.00 towards the IDEATV Subscription charges which I have never requested.
Upon calling the customer care I was informed that possibly I might have download some chargable application, I told the rep. that I know English and I am conveying the message(SMS) which I got on my Mobile, "Your MOBILE TV subscription has been renewed;Rs 150.0/- valid for 1 Month."
Just yesterday I have personally visited the IDEA Office and cancelled this service.
I request the concerned authorities to refund back the amount debited for the Service which I never requested, alternatively we may try changing the Service provider.
Regards
[protected]

Sir my idea no [protected] I have just port this no from airtel 3 months ago and submit the entire document related to this new port no. But every time I have received a message to submit the document, or we will stop the service. This the 8 th time I have submit the document I have received the same message. What is the problem I don’t understand? even your people don’t inform me the reason?
I have already 2 idea connection on my name with the same document my other idea no is [protected] and [protected] this two no is working fine, but why my personal number haveing the problem with the same documents? how much time I have to submit the document? shall I submit attested copy of document? or should I submit affidavit for the same? as I have a prepaid connection why not you send some verifying person to my home to verify my document? as you send in case of post paid connection. This is very apathetic lazyness on idea cellulars behalf. Sir for your kind information I am a govt servant and not a terrorist. Is this way they promoting idea business? can I port to other network if you are not able to solve my problem? or shall I go to consumer court? please let me inform

on[protected] i received a message from idea cellular regarding idea talkies subscription renewal and deduction of 30 Rs.I am not availing this service.So deactivate idea talkies service and refund money.

idea prepaid card - calls statement

Dear sir this statement is very important to save my job please provide me this two months statements

i want monthly statement from[protected] to[protected] and msg and incomong and outgoing calls plz do need full my no is [protected] please send statement to my email id ([protected]@gmail.com)...

With Regards

My Idea Data Card No. [protected] I have purchased 2 months back and my July 2012 bill is very high and fact is that I have not used it that much. I am using another data card for unlimited download so how come this bill is above 2000/-. and I requested them to close the data card but they are not doing that also. They say that u cannot close before 4 months. but when I purchased Idea man didnot say like that. they are not reducing credit limit also. I am in a big problem pl solve my problem. My plan is 599/- and they have given credit limit 2000 I have told them to reduce my credit limit that also they are not doing I dont know what to do they are not cooperating. please help me in this matter. My Mobile No [protected] My name is Anil V Kshirsagar.

I am an Idea user,i recharged in my idea no([protected]) before some days......But my balance was deducted without any reason,it was not a big amount,it was nly 15 Rs,but it was a lot for me.On deducing my balance,when i checked my mobile at next day morning,and call to customer care,then they received the call after 3 0r 4 tries,it may be due to large traffic on network.But when i talked to them Customer Care Helpline members..they advised me to call in evening,because he said that there system is in update mode,so they cant process any request,so i disconnected then.....I again called back in evening then also they said call us on tomorrow,we cant help you......I said him to connect my call to his supervisors,he connected,and he said that the amount will be returned to me as soon as possible(24 hrs)......But i did not get any balance.......Thn i again called next day,but there was no effect,they started to diconnect and avoid my call........But i didnt leave the hope,i called again and again........but no response,during the 15 days i called them many times,but there system was only in update mode......When i called them on 16th day,they said...."sorry sir u r late,we can refund the amount only within 15 days".I also said many times that i m calling you,since last 15 days..........But there were no one who might be interested in that......Then finally i said i will go to consumer court only for 15 days,and i will show you............
Sir pls,you should try to understand the problems of common people,we are not mad,we are calling again and again only when we face any problems....Why there is customer care centers,for helping people or for fooling them?????......If any senior authority from idea can see this text.....then i want full respose to this report please...



Name: NITISH BHARGAV
Contact no-[protected]

today i have activated Rs 148 GPRS plan on my idea number [protected] ( karnataka) by dailing *369*148# after that still i got some balance on my main account of about Rs 9.
so the activation was successful for that i checked my data balance of 6gb and my main balance by dailing *457# and i used internet for about 10 min but after that both of my data balance and main balance became 0 (zero).
as this was an unfair deduction done to my number.
please refund me both my data and main balance.
my contact number - [protected]
email id - [protected]@gmail.com

Dear Sir

I recharge my mobile no. [protected] Through SBI online banking on dated 04.08.2012 by amount Rs. 55 and Rs. 10,SBI reference no are IGC0466809 and IGC0469816 respectively. But my mobile is not recharged till now. I contact IDEA custmor care but they are not responding properly. Sir Please do needful for it. Thanking you.

Jitendera Airan
Mob. No. [protected]

i need the address of this idea mobile number [protected], i borrowed Rs.15 lakhs from me. it will be returned.

TODAY I TRIED TO PAY MY IDEA MOBILE NO [protected] BILL ONLINE.BUT IT WAS FAILED & DIRECTED TO CONTACT [protected]@billdesk.com.KINDLY GUIDE ME IN THIS MATTER AS MY DUE DATE IS 08.08.2012.

I am Amrish Singh . I was using Idea Post paid no. [protected]. I have forwarded a request to close this number after pay the due amount of this number. But i was charged 200Rs. more and i dont know for what. I was confirmed twice before making the payment. I have also tried to gt information from the idea customer care but the agent named Sangeeta rudely behave to me.

Hi,

I received Idea 3G data card 3 days back and they said Internet will connect with in 3 hrs. since it is 3 days, it is not connected and I am keep on continuously calling customer care and sales person but no response from them. I have done a great mistake in taking Idea 3G where service is absolutely worst. And they are saying that they forgot to activate it seems. I am continuously getting problem like No data connection and signal strength 0%. No one is there is listen and take care of customer

Really I do not why these companies like Idea are targeting customers to suffer. I am loosing my Internet service. I am almost frustrated in taking Idea 3G data card

Today I got a call from number +[protected] and a girl named herself Priya from Idea told me that I have won lucky draw of Rs. 15 Lac and asked me to press 10 and I did the same and then a man talked to me who named himself Mr. Hardeep, manager SBI asked me to deposit Rs. 15200 in some ICICI account and then he ll deposit Rs. 15 Lac in my account within 10 min, and connected my phone to Priya again and she gave me one more number of Mr. Hardeep to contact tomorrow when he ll give me an account number of ICICI to deposit the due amount of money as I denied him to deposit today. Number given by her is [protected]. I know they are fake persons with fake numbers. I dont know what to do now.

I have a pre paid IDEA and i did a 3g recharge of 595 for a 2GB 3g recharge valid for 60 days.
Reference number MSBT[protected].
But the validity expired in 30 days!!!
What am i supposed to do?

I have activated 3G data plan of Rs.21/- and I got 500 MB free, but Company deducted charges as per rule however I subscribed internet package.I get internet access Speed UPTO 50 Kbps and 2KB/s (Transfer Rate). I went to Customer Care office to solve this problem and they did not able solve this problem, They gave e-mail Id of technical support of Company but no reply or callback or feedback from him/his.
WHAT AN IDEA 3G!!!!!!!!!!!!

Hi My name is Siddharth Sharma,i have a Idea Cellular No. [protected],i am using it since 2010, Today Without per information Idea stopped my Outgoing services as i am in My work in office, when i tried to make outgoing call then only i know that it's stopped, for that i call to Customer care they told that i have to resubmit the document, in Last 2 year i submitted the document 4-5 time's in in the Idea Cellular main office (Law collage road ) when i told them that without giving me prior information how can my service is stopped they have not given the answer.

My complaint is that when last time i submitted the document the person in the main office told it correct. and how can company stopped the service without giving the time to customer,as My office timing is 10 AM - 8 Pm and today is Wednesday how can it be possible to me to left office and go to the idea office .

they are not given any time to submit the doc's and stopped the service.
Please take the Serious action against the company this is not 1st time i am facing the issue, its ridiculous.

Thanks
Siddharth Sharma
[protected]

Hi
This is Kailash Here ,

My Aunt is getting unwanted calls from one of the idea No [protected] .

My aunt land line No is[protected] .

This person is continuously calling my aunt and using abusive language .

Kindly provide the address details of this no so that we can log a police complaint against this person .
Also block this Nos calling to my aunt Number .

My No is [protected] and mail Id is kailash.[protected]@yahoo.in
Please provide me details of this ............... fellow .

Regards

Dear Sir
I have a complain against Idea Cellular Limited- Ahmedabad I have a Mobile Postpaid connection with M.No.[protected] in the name of my Husband Dharmesh Panagar after death of My husband this mobile phone is used by me.
I had given an application for my Excess Bill charges against WAP charges , before a year (24/8/2011)
I had visted so many times to its customer care center located at Ankur Cross Road-Naranpura Ahmedabad .they told me that the we will reverse this charges half yearly till date i have not received the credit for the same the amount of reversal is approx. Rs.675/- till date .again I call back to remind my application i found that the WAP connection was cancel on 24/7/11 in their system
They didn't reply even after 1 year
Now My problem is that what is this phenomenon to attain the customer. After giving application I am still waiting for result.

Now tell me what should I do in this case.
Thanks & Regards
Falguni Panagar
M-No.[protected]
[protected]@gmail.com

IDEA cellular, mobile phone department do not no how to handel there customer after he is using there service since 2009, on a single dely in paymnet they call 10 times a day and ask question if you can capable of paying IDEA bill, a customer is also working and many time he cannot answers calls..when picking up the next call the collection guys from IDEA become abusive saying"Phone kun nahi utha raha, paisa jama nahi kar sakta hai". These kind of people handling brand is hopeless and i want serious action on it.