[Resolved]  Idea Cellular — Auto Activation o[censored]nwanted Caller tune.

Idea Cellular — Auto Activation of Dialer tone on my number.

I want to register a complaint against IDEA Cellular for cheating its pre-paid customer and charging wrongly.

Idea, VAS dept. may be in order to complete there targets wrongly activated dialer tone on my number and deducted Rs.30/- as charges. I tried calling Cust. Care No. but it doesn't works. I'm a student and can't afford to pay Rs.30/- for my limited budget of cell recharge. I strongly condemn this malpractice followed by idea for pre-paid customers.

I want to register a complaint against IDEA Cellular for cheating its pre-paid customer and charging wrongly.

Idea, VAS dept. may be in order to complete there targets wrongly activated dialer tone on my number and deducted Rs.30/- as charges. I tried calling Cust. Care No. but it doesn't works.I can't afford to pay Rs.30/- for my limited budget of cell recharge. I strongly condemn this malpractice followed by idea for pre-paid customers.

I want to register a complaint against IDEA Cellular for cheating its pre-paid customer and charging wrongly.

Idea, VAS dept. may be in order to complete there targets wrongly activated dialer tone on my number and deducted Rs.26/- as charges. I tried calling Cust. Care No. but it doesn't works. Also they have no where mentioned on there website about how to deactivate the dialer tone, in the dialer tone section its only mentioned how to activate the dialer tone. This is an example of very bad customer service.
i have complained 10 days ago and still my request has not yet been fulfilled.
My mob no is [protected]

I strongly condemn this malpractice followed by idea for pre-paid customers.

I want to register a complaint against IDEA Cellular for cheating its pre-paid customer and charging wrongly.

Idea, VAS dept. may be in order to complete there targets wrongly activated dialer tone on my number and deducted Rs.30/- as charges. I tried calling Cust. Care No. but it doesn't works. Also they have no where mentioned on there website about how to deactivate the dialer tone, in the dialer tone section its only mentioned how to activate the dialer tone. This is an example of very bad customer service.

I'm a student and can't afford to pay Rs.30/- for my limited budget of cell recharge. I strongly condemn this malpractice followed by idea for pre-paid customers.

mobile no [protected]

Idea — Malpractise followed by Idea

Sir, I am idea user in M.P.since last 10 years. Recently on the occassion of
Diwali, I had sent some SMS to my friends and relatives. When I received the
bill today for this month, I was shocked to see the amount of SMS charges billed
to me. Under my regular plan"Supreme 250", I am infomed that the SMS
charges would be 0.49P per SMS. However, when I enquired today about such
exorbitant amount, they informed me that the on festivals they would charge
Rs.1.00 for local SMS and Rs.1.50 for outstation SMS. When I objected that they
should preinform the customer about this, they argued that it is not necessary
on their part to do so. They also declined to request to charge me for regular
charges since they did not inform about these special festival charges earlier.
I think this is malpractise adopted by IDEA. When they can send scores of SMS
informing about launch of services in new area, new tariff plans etc., they can
as well send one sms just before launch of special festive charges for SMS. I am
sure about the practices followed by other service providers. I think TRAI
should intervene in this matter and should provide the platform where consumers
can directly complain to TRAI about these malpractices followed by these
companies



Sanjay Bhalerao, Indore