Idea Cellular Complaints & Reviews

Dear Sir/Mam,

I made the many time complaint the complaint No as per trail mail but not stop the Unwanted SMS your Idea service provider.

I already active since 18/06/2008 the DND Services reference no 50022824.

Please take N/A.

last three day many SMS received
1 LM-IIM 23.01.2010 time 12:53
2LM-Sai Vihar 22.01.2011 time 16.01
3 LM-Sai Vihar 22.01.2011 time 15.50
4 BA-OMR 22.01.2011 time 15:33
5 BA-K-Bhoomi 22.01.2011 time 10:59
6 BA-K-Sqfoot 22.01.2011 time 10:49
7BA-Comrcl 22.01.2011 time 9:28
8 BA-OMR 21.01.2011 time 19:14
9 BA-HOME 21.01.2011 time 15:12
10 BA-Emmar MGF 21.01.2011 time 14:51
11BA-LM-BRICKMOR 21.01.2011 time 14:02
12 BA-INCHES 21.01.2011 time 13:42


Thanks & Regards,
Vinay Kumar
Facility Executive
Jones Lang LaSalle
IBM Global Process Services
Unitech Cyber Park Tower B&C
60 Meter,Sector Road, Sector – 39, Gurgaon, Haryana
Pin no. – 122002,
Tel:[protected].[protected],[protected]

SAVE THE ENERGY FOR THE BENEFIT O[censored]NIVERSE AND OURS.

Please don’t print this e-mail unless you need to.



vinay kumar <[protected]@yahoo.com>
01/23/2011 10:19 PM
To
v <[protected]@in.daksh.com>
cc

Subject
Fw: Re: FW: SMS not required









--- On Thu, 12/30/10, Facility Executive UCP <[protected]@in.daksh.com> wrote:

From: Facility Executive UCP <[protected]@in.daksh.com>
Subject: Re: FW: SMS not required
To: "Customer Care - New Delhi" <ccare.[protected]@idea.adityabirla.com>
Cc: [protected]@yahoo.com
Date: Thursday, December 30, 2010, 11:37 PM

Dear Charu,

Please find the BA-UNI PROP,BA-PSFinmrt,

I am already log the complaint ID No[protected].

Regards,
Vinay Kumar
Facility Executive
Jones Lang LaSalle
___________________________
IBM Global Process Services
Unitech Cyber Park Tower B&C
60 Meter,Sector Road, Sector – 39, Gurgaon, Haryana
Pin no. – 122002,
Tel:[protected].

For any facility related concern the team is just a call away, please dial 3900 or[protected]Toll Free).








Customer Care - New Delhi <ccare.[protected]@idea.adityabirla.com>



Customer Care - New Delhi <ccare.[protected]@idea.adityabirla.com>
12/30/2010 06:21 PM


To

"[protected]@in.daksh.com" <[protected]@in.daksh.com>

cc


Subject

FW: SMS not required





Dear Mr. Kumar,

Greetings for the day!

With reference to your mail, we acknowledge your concern regarding the promotional communication against your Idea Mobile Number [protected].

We would request you to kindly provide us with the number or sender ID of the Call/SMS along with the date, time and content of the Call/SMS within 15 days of the calls received so that the same can be addressed to the best of your satisfaction.

Thanks & Regards,

Charu Aggarwal
Customer Service Desk

Idea Cellular Limited - <Delhi>
Visit us at: www.ideacellular.com
Alternatively you can also call us on 12345(Chargeable) for Query and 198 (toll free) for request & Complaint from your mobile (or [protected] from a landline) to know more about IDEA.

Explore Idea's Self Care Services on your fingertips. Just dial*147# (toll free) from your Idea number & enjoy the convenience of viewing various Idea products & services anytime, anywhere.

From: Facility Executive UCP [mailto:[protected]@in.daksh.com]
Sent: Thursday, December 30, 2010 8:37 AM
To: Customer Care - New Delhi
Cc: [protected]@yahoo.com
Subject: SMS not required
Dear Sir,

This is for your information that my mobile no-[protected], I received the many time SMS for advertisement but ,I do not required Advertisement SMS my mobile no.

Pls help me & stop the coming SMS.

My mail id:- [protected]@yahoo.com

Regards,
Vinay Kumar
Facility Executive
Jones Lang LaSalle
___________________________
IBM Global Process Services
Unitech Cyber Park Tower B&C
60 Meter,Sector Road, Sector – 39, Gurgaon, Haryana
Pin no. – 122002,
Tel:[protected].
************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain ************************************************************************ ********************************************************************************...⇄ Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges. ********************************************************************************...⇄ An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

================================================================================...⇄ This message and the information contained herein is proprietary and confidential and subject to the Tech Mahindra policy statement, you may review the policy at http://www.techmahindra.com/Disclaimer.html externally and http://tim.techmahindra.com/Disclaimer.html internally within Tech Mahindra.=======================================================================...⇄
************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain ************************************************************************ ********************************************************************************...⇄ Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges. ********************************************************************************...⇄ An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.



Vinay Kumar
Facility Executive Technical
JLL Facility Management
IBM Daksh UCP Gurgaon
[protected],[protected]


--- On Tue, 1/4/11, Facility Executive UCP <[protected]@in.daksh.com> wrote:

From: Facility Executive UCP <[protected]@in.daksh.com>
Subject: Un Wanted SMS
To: [protected]@yahoo.com
Date: Tuesday, January 4, 2011, 8:11 AM

Hi,



Regards,

Facility Executive
Jones Lang LaSalle
___________________________
IBM Global Process Services
Unitech Cyber Park Tower B&C
60 Meter,Sector Road, Sector – 39, Gurgaon, Haryana
Pin no. – 122002,
Tel:[protected].

For any facility related concern the team is just a call away, please dial 3900 or[protected]Toll Free).

I lost my mobile Samsung E1410 [IMEI [protected]], in which there is Idea sim no. [protected]. plz send me the call details of this number bcoz it is still being used.

Regarding : Inappropriate Balance Deduction from Prepaid connection

This is Vineeta Vishwakarma, i have recharged my mobile yesterday evening for Massage as well as Calling purpose (Massage voucher Rs. 64 and balance Rs. 24),as per company policy earlier i had word in Customer care regarding Services as per CC activation of Rs. 64 massage voucher SLA is 4 hours from the time of recharge,after 4 hours we can use the services.
I recharged my mobile yesterday in between 8.00 to 8.30 PM,so as per company policy i didn't use the services till 4 hours then i send a massage early in the morning at 4.49 PM and massage charges wrongly deducted from my mobile account.

Today i had word in IDEA Customer Care then as per CSA i wont be able to use services due to Technical problem and SR logged for the same SR No is 1-[protected] TAT is 24 Jan 10.00 AM till the time if i send any SMS from my mobile i will be charge as per company norms. Now i want proper resolution as well as proper action

1. No one inform me about technical problem what is that ?
2. Why i cant use the services whether i am paying for the same?
3. Company should have to return my money back as all charges wrongly deducted from my mobile account, it is also confirmed by IDEA Customer care executive : Mr. Arpit Jain, Senior Executive : Mr. Deepesh Beniwal as well as Manager Mr. Mayank Vyas.

So why should customer suffer if there is some technical issue from Service Provider.
Service Provider need to communicate through EDM or SMS about any tech issue.
Refund amount as well.

I hope you can feel customer's pain.

Regards,

Vineeta Vishwakarma
Bhopal

date ; 20/1/2011.

dear sirs,

my mobile number was [protected] of idea cellular ltd. co.

i was charged wrongly of my sms usage, where as i am not aware of sms charges on festive days, by company. they call that they declared holidays , and you will be charged on that day if, you use sms fecility. i was advised taht you wil get 300 sms and 24000 sec. free on plan of monthly rs. 199/- facility.

now my complaint is co's market executive or never co. informed about free facility will be chargeble on this declered holidays.

you are request to take my complaint urgently and punish this company , which breach their commitment given to indian users when they offer new paln to accept.

thanking you.,

MUkesh Solanki. jivrajpark,
ahmedabad.
my new contact no is ; [protected]. kindly call me for same on this number.

Hopes your early action in this regards.
I already complaint on this site. but still no reply i get. and company charged me on my actual use of bill , and now a days it goes increasingly day by day. so, please do in favour of indian users like me.

Dear Sir,
My phone is[protected] of IDEA prepaid services.(NOKIA MODEL) and I have been using the same for last 5-6 years.
It has been disconnected since15 Jan 2011.
As per their request I had filled up the KYC form and submited the same at their Paud road office in the month of December2011.
After disconnection I contacted them on Monday 16 Jan 2011 and was told that the documents were not complete and I should resubmitt the documents again.
Accordingly I resubmitted the documents At their Bhandarkar Road Head Office
After Srutiny of documents I was assuered that they are in order and your phone would be started immediately withinn 2-4 hours.
Then i have been contacting their customer care department regularly and I have been told repetedly that I should resubmitt the documents again! (They are not telling me the the reason for incomplete documentation)
In the above case I am now helpless as nobody is giving me proper reply.
What should I do to get the phone restarted.and what happens to mental torture and business loss I have suffered?
Regards
Rajiv Natu

i am Mohsin Patel from Bharuch ..i used IDEA since last 2Years (Postpaid) (NO. is [protected]) last 2months i got SMS OR Phone call for document submittion .. i submitted my document on[protected] .. in idea office record date is[protected] ... but till date i got call or sms for submittion documents.. to many time i complain for this idea care or idea office also .. they cant solve my problem till date ... idea care said they doesnt receiv my document ... idea office person said your document rejected ... they cant give me my rejected document or reason for rejection ....idea office person want my document again without reason...i want solution for that ...please do as soon as possible


Regards ,
Mohsin Patel
Bharuch

My name is Ranjith Nair and I am an Idea Netsetter post-paid subscriber holding the number [protected].
Idea net setter is the worst net connection i have ever used.
Idea customer care is blessed with even worse people who have absolutely no courtesy / decency / manners all put together. All this makes me feel whether having an Idea Netsetter or any connection is such a good idea after all.Idea connection brought humiliating and harassing treatment to me and my wife who have been running pillar to post to rectify a billing discrepancy, which is a fault at your end and wouldn’t have happened if you had well trained staff working for you.

My intial plan was an INR 299/- plan which I got changed to an Unlimited plan on 12th May 2010 by paying a visit to your outlet in Kozhenchery (Pathanamthitta-dist, Kerala). At that point of time, the person attending to me told me that the change was in effect immediately. 24 hours later i.e. on 13th May, my net connection got disabled. Idea call centre was unaware of why this happened and assured me that they would get back by the same evening. This continued for the next 2 days and as on date many an evening has passed and I still haven’t received a call from them. Thankfully, I didn’t wait for this long and upon visiting the same branch and meeting the same person who changed over my connection, on 15th (or 16th) May, I was once again asked to wait for a few days to wait for a call. Obviously the call never came and it was only after my repeated calls, I was very curtly and rudely told that I am SUPPOSED to know that any change takes 24 hours to be effected. This is out rightly ridiculous. Can anyone tell me, how is it possible for me to know that a change takes 24 hours to be effected. What is the person behind the desk doing? Is it not his responsibility to inform a customer about the time required for a change to be effected? am I supposed to dream this whole scenario?

After I confronted this person, he promised to waive off the charges on the netsetter incurred as a result of the mistakes and blunders of the inefficient team handling the change over. This joy was also shortlived as my net connection would routinely get disconnected every other day. A call to the call centre would restore it. Finally the same gentleman refused to waive of the bill and told me to pay it off else the connection would not be restored. I have even cleared bills during this time based on the assurance that the same would be waived off and now I am told that the bill would not be waived off.

I was absolutely fed up of this nonsense and decided to cancel my connection.On 29th sept 2010 I setteled all the amount due and cancelled my bill. I thought finally I have got myself rid of idea, but I was wrong.
Even after cancelling the connection I am still receiving bills from idea on my cancelled connection.

Yes Idea has changed my life forever and I will never in my life take a connection of idea and make sure that anybody I know will never make this mistake of taking an idea connection.

The Idea crew specially the one sitting in Aundh Idea showroom is awful... they are rude to customers , are not willing to help them in any way and are least bothered for what is teh Requirement of their customers.

Other than this IDEA NET SETTER is a big lump to digest with such an insupportive team of Idea.

My idea connection number is [protected]. I raised a slow speed GPRS complaint on Dec 26th, 2010. No proper response from the customer care. Guess how many times I called up for the same problem.... till 15th Jan, 2011 it was 21 times.... whenever I called up one or the other executive will pick the call and raise new complaint all the times... some of the reference ticket numbers are as follows...[protected],[protected],[protected],[protected].....
They confirmed a tech. visit to my place on 14th Jan, 2011 @5pm by Aruna (this is because I raised a request to cancel my connection...!). This confirmation was given to me, for my 13th Jan, 2011 call. On 14th Jan, I was waiting waiting waiting for that tech visit... finally as usual fed up of them, so I called them, they said as per last request the tech guys might come and resolve my problem on 19th Jan, 2011.... I'm the poor customer, who paid the monthly bills well in advance (even before the bill generation).....
Sad part was.... I walked up to the nearest IDEA centre (Fraser town), they suggested me to go to Richmond Circle centre... Poor customer, I went there tooooo... (on 8th, Jan 2011). There was only one representative (named Vinod Kumar) who was handling (not at all... efficient...!) all the queries (around 20).... his colleague was on their own personal duties....!!!!
Another comedy was, Customer care executive are thinking that the customer's are not to be tensed or always need to be cool in all their mistakes...!!! What kind of service providers, they are!!!
This might be their best IDEA.... What an IDEA sirji....?

I would like to inform the people, who are reading this complaint.... PLEASE DO NOT GO WITH IDEA CONNECTION....!!!!
Worst service... Unimaginable speeds...... guess.....!!!
Correct.... 0.00kbps

I am unable to paste the screen shot of their speed in this text.... Please send me if there is any possibility to upload that screen shot in this message... write to me.... [protected]@yahoo.co.in

Thanks....

Dear Sir/Madam,

I am 100% confident that I have not made any calls to the above number on 26th Nov 2010 but still I have been charged for more than 900 Rupees in Dec Bill.

Totally 5 calls are reported in the bill and surprisingly there is not even a single second delay between contigous calls which is definitly can not be done by a human being.

But Unfortunately I have no proof that I have not made that call. IDEA authorites dont rely on my Truthness.

Name: Rahul Sharma.
Phone Number: [protected].
Bill Period: 16Nov2010 to 15Dec2010.

I have been talking to customer care from last 1 Month, but what I recieved was just fake promisies. I sent mail to Grievance Department @ grievance.[protected]@idea.adityabirla.com and Nodal Officers @ appellate.[protected]@idea.adityabirla.com.

Please let me know how should I proceed in this case.


regards,
Rahul Sharma,
91 [protected],
Bangalore.

Dear SirMadam

Who ever providing service in mentioned location, I dont know what they are doing, every month I have to request their service providers to unbarred my outgoing calls, Alyays they are giving temparory solution. If some one is working their having responability can call me and can get the right feedback which will help them to make their customers satisfy.

I have an IDEA prepaid number from Rudrpur. I keep getting SMS messages saying I have subscribed for something or the other THAT I HAVE NOT ACTIVATED MYSELF (example: "Monsoon Bonanza Challenge"). Subsequently, money gets deducted every day for "value added services" THAT I HAVE NOT ACTIVATED MYSELF and am not even aware of. Every time I call to make a complaint about this, my complaint is not registered saying it is an "invalid complaint" and that their "records" show that the VAS was activated by me. They keep misdirecting me to different "customer care" numbers, which either automatically get disconnected after an invalid message or are meant for totally unrelated services. The "customer care" agents also repeatedly refuse to give me information about where I could submit a written complaint about this saying "that information is unavailable". All they do is "deactivate" the service, only to send me another sms soon enough... and the whole fraud cycle starts all over again!

hi,

My outgoing calls were barred from sunday i.e., 2 jan, 2011 due to my exceeding unbilled amount. I got to know that my unbilled amount has reached rs 3100.
I was using idea prepaid connection for years and recently i got it converted into postpaid.My number is [protected] and has a credit limit of rs 500.
I had paid the bill of first month from 26th nov to 16 dec which was rs 270 on 27 dec. At that time my idea account was showing an unbilled amount of rs 150.
On 28 dec i requested for rs 98 GPRS plan , which was activated the same day. So, when i talked to customer care executive, he told me that the main reason for your inflated unbilled amount is beacuse of your gprs plan since all the discounts i.e., 2 gb free data usage will be given at the time of final billing for the period.

However after some calculations i reached to some interesting conclusions.
I would like to draw your kind attention to these facts.
1. If no gprs plan is activated on your mobile then idea charges 2pkb for browsing and downloading.
2. Now 2GB = 2,097,152KB
So, if you are using 2gb of the plan then it will nearly cost you rs 41,943.


So, i wanted to know that if am going to use internet on my mobile should i have to maintain this much credit beacuse by using for nearly 5 days my unbilled amount reached to around rs 3000...

Please help me out ASAP , i am in great dilemma.

Purchase a idea sim no.[protected] Date-08/01/2011 Distributer Jai Mata communication 40 MIG New Shahganj Agra UP . Mobile No. [protected]
Mujhe bataya gaya ke 15 Rs. Ki sim lene par 40/- Rs. ka talk Value Milegi
Lekin Aaj tak Na meri Sim Chalu hui aur Na hi FR Kiya Gaya Mobile per Phone Karne Par Daily Naya Bahana dete hai Aaj To Totaly Mana Kar diya Gaya k Hum Nahi karte Jo banta Hai so Karlo


Abdul Hamid
Email ID [protected]@rediffmail.com
mobile no.[protected]

i face the problem of idea mms retrivebut i'm a reliance user and get mms from idea hw i can retrive it..
the username and password given that is invalid hw can see my mms..

Activated dnd service to my number on 5th of april. waited for 45days after that to till receiving msg from then. while giving the complaints they where asking me to wait another 45 days more. why the dnd service. y goverment is not taken any actions against them

they are sending the numbers something like ID-STOCKEXC, ID-HITS, ID-BHAKTI, ID-M RADIO etc.,



Dear Mr. Varanam,

Greetings for the day!

With reference to your mail, we acknowledge your concern regarding promo calls and SMS you are receiving against your Idea Mobile Number.

We would like to confirm you that we have carefully noted the content of your mail and the same has been highlighted to the concerned authority. The reference number for the same is 1-[protected] as per your request through customer care on January 12, 2010.

Moreover we would like to assure you that we care for our customers and constantly try to cater their needs and problems to the best of their satisfaction. We would like to reiterate that we highly merit our customers’ feedback and would strive for delivery of highest service standards at all times.


Thanks & Regards,

Gaurav Sharma
Customer Service Desk

I was continiously getting calls from Idea since last 30 days for submission of documents for my idea number and the prerecorded call says that for further information call 51235, whenever I call at the same number I heard the same message again and no further information was available.

Somehow I got to know that I need to submit my ID proof and Address proof at nearest My Idea. I went to Vashundhra (Ghaziabad) My Idea center and submitted the copy of my PAN card (ID Proof) and Gas connection papers (for address proof) 20 days ago via application number 1-[protected]. But those calls did not stopped at all.

Suddenly after 7 days of proofs submission I got a SMS from idea saying I wont be able to make any outgoings as my documents are not submitted. I went to the same My Idea center immediately and asked that I had submitted my documents already then why it is not being addressed. They told me that they have got an rejection for Proof of Address (gas connection papers are not acceptable, Strangeeee). I again submitted the copy of my Driving License for the same.

After that submission of further documents it had been 6 more days, but my outgoings were not resumed at all. I tried to call customer care, wrote an e-mail to customer care mailbox, but nobody helped, even they had not replied to my query on e-mail. I also wrote an e-mail to their grivance cell, but in vane again.

At last of the customer care manager Lokesh Kumar and her telecaller Indu, informed me that the address I used to get this number and the address I am submitting right now are not same thats why they are not activating my number. I took this number at my MBA hostel room's address (coz idea was providing the number based on that at that time) 6 years ago. Now when I had my own home at Vaishali Ghaziabad, I am true to submit my correct residence proof, but they want the same address proof of my IME hostel room. They think that a person should spend all his life in a hostel room/rented accomodation or so. If somebody had changed his address he had to loose his number than.

I dont know whether this complain will be entertained by someone or not. But idea is not at all careing for their loyal customers at all. I would suggest all those who wish to go for idea, please do not for them, they are the worst service provider. They dont want to retain their old customers even.

i am one of the customer in idea netsetter, my name is abhilash mohan . here the idea netsetter is very slow many times i will complaint at pathanamthitta sales manager and zonal office they did not get replay.
i will pay net bill correctly befor due date. what i do for this coplaint please find a solution.. i[censored] neglect this request i will complaint through consumer court and advertise all media and papers ...
Abhilash Mohan
Dwaraka
Vakayar
[protected]

netsetter number [protected]

Sir/Madam
I today I have received a call from [protected], a lady was there on call. She told me that “I am calling from idea and this is a verification call, confirm your Name”. I replied” My name is Vinay Dahima”. Then she requested to confirm whether this number ([protected]) belongs to me. I have confirmed the same.
Then she said your number is verified and your number is selected as a special, you can listen free devotional songs for one year by dialing (some 4 digit number, which I forgot). Whether you want to available this free service, NO charge will be deducted for this service.
I replied if it a free service then Yes. Finally call was finished.
Today evening I found that I have around Rs. 200/- less balance in my account. I checked and complained this to customer service executive on 12345, Mr. Pradeep was there he told me that Rs 198/- deducted for devotional songs, I told him that I have been told false” that this is a free service’so please adjust this fraudent deduction back to my account. He told that hold on line, call will be transferred to Senior Executive. I was on hold for 9 minutes, but no response except company promotion audio.
Then I reached to Shop, from where I had purchased that sim ([protected]). He arranged my talk with another idea executive Mr. Vikas, I have again briefed him about the same complaint.
Therefore considering the above information I again say that that was totally a fraud case and kindly adjust my Rs 198/. Otherwise I will approach to TRAI and consumer affairs.

I would like to inform you that my number([protected]) billing address is E/177, ward no 2 mehrauli, (Nr new water tank) 110030,i was using this number from 2005 i was having CLIR facility on same number. I was using this facility since 2006. Moreover, whenever i used to receive any intimation from idea cellular limited , I always used to fulfilled all the necessary requirements. but on 29 december 2010 around 5 PM i got a call from idea cellular that do you wanted to give us feedback about our services i said that your network prob is biggest problem, your costumer care executives dont give us proper feed back i told him that i am using this number because its having CLIR facility i complaint him aout their services and all he got very much annoyed with me. But, on 31 december 2010 my CLIR facility got disconnected without giving me any intimation or information. when i called to costumer care they did not given me satisfactory answer and told me that they had send me the SMS regarding this and you have to submit the revlant document ot reactivate it . i requested them that please do not do like this activate my CLIR and give me at least 1 weeks time so that i can full fill all the formalities again from the higher authorities. I am looking forward to a positive response from your side. please help me i am in very much dipression from that that day. i sent 2 complaints through E-mail on 01 and 6 january 2011 also that it happend with me but they did not even send any reply to me, ithis idea cellular is very bad company.
i am and shall remain sincer thankful to you.

Have a great day ahead,

Thanking You,

Best Regards,

AMIT KUMAR
(Owner of Merchant Navy Company)
www.halcyonmarine.in