[Resolved]  IFB Elena Dx — Machine does not working

IFB Elena DX — Not working properly

I have bought the machine on 26.10.08 but from that day my machine is not wroking properly. service engineer has so many excuses. Service Centre has not picked the phone.

IFB service is 3rd grade service.

IFB Elena DX — No body is comming for demo

dear sir,
i am srinivas from bangalore
i had been purchased IFB washing machine on 22/03/09, till know no body came for demo, when i called to the customer care, they wont reply properly, and every time they will told service person will attend tomorrow, ,

when i brought IFB they give me a no:2762615

IFB Elena Dx — NO Technical Person is came for Demo

dear sir,

i had been purchased IFB ELENA DX washing machine, on 25/02/09 in Bangalore, My ticket no is 2762615. while purchasing they promised me that, the company will send the technisian with in 48 hours for demo & installation. but till know nobady had came, i even called to the customer care, the reply is too worse, i fed up by calling to customer care.

IFB Elena DX — Power Supply

We purchased a IFB Washing Machine (Elina DX) at Jagadamba Agency at Mancherial of Adilabad District, Andhra Pradesh at the time of Deewali festival. from last (4) days the washing machine is not working and a complaiant has been lodged IFB Custercare and given complaint no. 4150726 and the authorities promised to repair the same with in (24) hours. So far they did not do the same.

IFB Elena DX — Lots of Extra Charges within warranty period

we bought the machine last year in month of April 09. Till date the controll card has to replaced. Recently the we have faced lots of issues with the machine. one day built got cut & due to this the metal wheel attached to the platic drum has damaged. Engineer also told this has happen because of built cutting.but they are telling you don't hve tp put your machine on other stand. i have prepaied a heavy metal stand to sustend this machine. now they are asking me to repair this machine you need to pay Rs. 3100. i have prepaed a stand because of dry balcony area & this flows always west eating material under it which should not smale in the regular basis. Its is so heavy that 4 persons can stand on it comfertably. Also there is no mis balenced that they are mensioning while charging the amount. my complan no. is 4277082.

so i'll recommend the people don't buy the IFB wasing machine. its so expensive & highly charged during the warrenty period also.

IFB Elena DX — Poor customer service - No installation

Bought IFB fully automatic washing machine on 12th nov and it is 24th nov now but no one has turned up to install it.Upon escalation numbers provided by ifb customer service [protected] turned out to be non responsive. Contemplating legal action now.