Bosch Home India Customer Care
BSH Household Appliances Manufacturing Pvt. Ltd.
Customer satisfaction rating: 67%
Submit a Complaint
384
COMPLAINTS

Bosch Home India Customer Care

BSH Household Appliances Manufacturing Pvt. Ltd.

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Address
Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
79
down
38

Fax:
Fax:
+91 22 6751 8020  

Customer satisfaction rating
67%
Complaints
384
Pending
3
Resolved
256
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat08:00 am - 08:00 pm
SunClosed

Bosch Home India related photos (55)

Bosch Home India Complaints & Reviews

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Bosch Home India — worst response from customer service

 sanjay28112013 on Sep 18, 2019
I have raised the service call about my washing machine on 14th Sep 2019, i requested them to attend the call on same day due to emergency, but they said its take 48 hours to assign the service person to do the service but they said will mention ur urgancy to make it arrange soon.. i waited for 4 days no response and call from technician so i called customer care and informed the same, they again taken the complaint and said to call the manager number in chennai.. i tried him many time it was number busy and after one day i got him in line, without asking me full details he holded my line and passed...
Complaint comments  Read comments Complaint category Appliances

Bosch — wrongly charged ach debit return charges [Resolved]

 रौशन कुमार on Sep 14, 2019
I have salary account with hdfc bank. I do sip with the account. This month i did not have sufficient balance in my account to get it deducted for the sip. I have been charged rs. 590 two times (Rs. 1180 in total) for two sips. Please reverse the entire amount. I did not have any prior information about this charge. My customer id is 62468945. If the amount is not reversed, i will close the account by the end of this month. I have other bank account which do not levy such charges. I will make them my salary account....
Complaint comments  Read comments Complaint category Banks

Bosch Home India — bosch washing machine service

 Jayesh Chawla on Sep 5, 2019
Hello sir
I am compliant about bosch washing machine service. I purchased washing machine 31 sec 2015. My washing machine is not working from 20 august 2019. I service to customer card. And technician come 21 august. They say estimate expenditure is 12450 rs. Now branch manager say that the expenditure is 15760 rs. Both time come technician. I ask why the expenditure is more than estimate. And not service provided by company yet. They say 8 days to all installation complete. Please check all matter and resolve my problem. Please complaint against bosch home applience. Thank you.
Please...
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — bosch fridge kgn57ai50i/06

 Soma Dhanuka on Sep 3, 2019
I have a no frost bosch fridge kgn57ai50i/06.,. Two years back i had the problem of water accumulation in the freezer which was attributed to the fuse going bad which leads to defrosting. The fuse was then attributed to voltage fluctuation,. Post that i immediately bought a stabilizer. It took more than 4 days of complete shutdown of the fridge to melt the complete ice to enable the repair work. It is exclusive of the no of attempts made to contact the service center to have an engineer visit us - to detect the problem and also not to forget the countless follow-ups. Within 2 years, the same problem...
Complaint comments  Read comments [1]Complaint category Refrigerators

Bosch Home India — delay in service

 SHRADHA SANT on Aug 30, 2019
I got a new refrigerator nashik showroom mundada just 3 months back.. One part is out of order. We requested for the part replacement in warranty. Its been 10 days still no one is supporting. Im forced to approach consumer forum now.

We are continuously following up with bosch still we are not provided with proper solution

Its really dissapointing to see bosch service delay.. I will surely approach media for the o justice

Why is it take 10 days to replace a new part

Shradha sant
[protected]...
Complaint comments  Read comments Complaint category Refrigerators

Bosch Home India — bosch dishwasher installation

 rajibbasu28 on Aug 29, 2019
Order id: [protected]
Follow up no: [protected]

Worst customer service in hyderabad
I have never seen such pathetic customer service support from any product company. After purchasing bosch dishwasher, 3 days gone and still i am waiting for service engg. To visit my home for installation.
Several times i called naveen (Bosch hyderabad service in charge, cell phone no: [protected]) and bosch call centre, but no response. All the time naveen is making false promises. Ridiculous!!!

Thanks,

Rajib basu
+91.[protected]...
Complaint comments  Read comments [2]Complaint category Washing Machines

Bosch Home India — pathetic bosch india customer support

 Pramila P on Aug 23, 2019
I am writing this after my third experience with the customer support team. Their service request handling is pathetic after having faced for bothe refrigerator and washing machine. There is absolutely no coordination with the service request team and the technical team. The best part is that they do even know the meaning of high priority ticket. I had a ticket raised day before evening, after waiting for 24 hrs assured that my ticket will be addressed within 48hrs. This morning i am told that my ticket has been closed and a new request is raised. They are simply escaping from their sla’s....
Complaint comments  Read comments [1]Complaint category Washing Machines

Bosch Home India — e56 error

 Judilia Pinto on Aug 19, 2019
Dear sir,

I recently purchased a bosch dryer. And it gives e56 error, your team said that stabilizer has to be installed. Even after wide range stabilizer was installed it still showed the error. Then they said a module has to be changed which was changed and still there was an error, then they asked to install step up stabilizer, with this stabilizer the electricity tripped off. Now they have suggested to change the meter yet they say there is no problem with the machine. Even when the dryer is getting over heater yet the clothes do not dry. On 15 min drying setting, even after...
Complaint comments  Read comments [1]Complaint category Appliances

Bosch Home India — no service for washing machine, ticket is open for two months

 Khanma0k on Aug 19, 2019
I have a bosch series 4 washing machine. I have submitted a general service request in july and since then waiting for the technician to come. The technical called couple of times and was not able to speak hindi or english except telugu.
He was asking for my address while my address is already in the system.
I am not happy with the service being offered. Please expedite. My number is [protected]....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bosch Home India — bosch washing machine service not attended to.

 Andrew TK on Aug 19, 2019
I had raised a complaint with bosch customer care more than two weeks before regarding the clothes tearing when washing. Complaint was attended to after 3 days and adviced replacement of the drum. The drum was delivered a week back and still not fixed. I will have to take it up with the consumer court.

Regards

Andrew
[protected] / [protected] / [protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bosch Home India — pathetic service by bosch

 Rahul Dhamande on Aug 12, 2019
I was logged in service requests with order id: [protected] for servicing of my washing machine on 10th aug 2019 and customer care executive told me that our service executive will come today end of the day or max to max tomorrow but unfortunately, nobody visited to my place till the time.
With this type of service level, i will never recommend bosch brand to anyone.
Thank you....
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — interview successfully completed offer letter on hold

 sainithinnandyala on Aug 8, 2019
Hi

I have attended bosch bamglore adugodi campus in june. I cleared all intervws and hr told we will release offer letter. But after 2 weeks when i am asking them they are telling offer letter is in hold. Espicially the hr name is vinod kumar in adugodi campus banglore he is always telling in offer in hold. Then what is neccesity of calling for intervw if they cannot give job. Useless hrs...
Complaint comments  Read comments Complaint category Job & Career

Bosch Home India — sold product by telling wrong features

 Shamweel on Aug 5, 2019
Great eastern staff sold me bosch washing machine by telling wrong feature. I completelynot satisfy with product. She said this machine washinig system is 4 side. But it runs only colck wise and anti clock wise. And she also said cloths will never engaged with other and wash very ceal. But she totally wrong. I totally not satisfy. I feel i waste my money now what todo....
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — refrigerator latesteruy

 Nikhilesh Mukherjee on Aug 3, 2019
My name is nikhilesh mukherjee, mobile no[protected]. I baught a bosch fridge from vijay sales on 26/5/2019. Serial no l67, bosch ref kdn42vb301. Water is leaking from the fridge. Your technician came today, he emptied out the box at the bottom behind the fridge which was full of water. He cleaned water spillage inside the fridge around the box to whatever extent he could do. That’s all he did. When i asked what have you done technically to make sure there won’t be any leakage of water again, he could not answer. He simply said box got filled up with water and overflowed.
Now, since...
Complaint comments  Read comments Complaint category Refrigerators

Bosch Home India — top load washing machine [Resolved]

 nikul vasani on Jul 25, 2019
Mene 10 mahine pahele Bosch ka top load washing machine liya tha.
lene k bad ab tak 4 bar bade bade problem aa gaye machine me.
10 machine me hi machine koi factory k machine ke jesa aawaj karne laga hai aur 3 bar to kapde bhi faad diye hai.

iss regarding mene 7th july 2019 ko customer care me call kr k complain kiya tha (Service Request No.:[protected], to muje bataya gaya ki 10 din me problem solve kar denge.
fir service team ka banda aaya aur bola ki parts mangana padega.
aur muje bataya gaya ki 20th july tak solve ho jayega. bt 20 tarikh tak na hi...
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — water leaking in washing machine

 ganesh26066 on Jul 24, 2019
I bought Bosch WAK24269IN from Darling ambur (invoice no. [protected]), i spoke to Bosch customer care (very hard to connect to customer care), technician came and given demo, washing machine is far from tap point, so he installed long inlet hose and i paid extra Rs. 1500, but after installation, the next day getting leakage from hose..i m calling the person around 3 weeks, he not responding properly..please help me
Technician name: suresh
Contact no: +[protected]
Attached technician photo..
He is very worst.....
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — top loading washing machine

 Veeranjaneya Bikkina on Jul 23, 2019
We have purchased bosch top loading washing machine 8 months back and it's frequently getting repaired (Not functioning) whenever we complaint service engineer taking more than 2 weeks we hardly used the machine for 2 months rest of the 6 months it's under repair only. We have found machine has manufacturing defects with this model. We have raised complaint for replacement or change with different model company is not responding since 1 month.
Kindly help us for permanent solution. I have all mail follow up.
[customer service team always replying forward to concern team]
Now...
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — faulty machine purchased 2 months back with multiple issues, not being addressed by the company [Resolved]

 protimadhawan on Jul 17, 2019
We purchase the machine on 4 th may 2019, model wat 2846, sin

We have raised multiple complaints on the problems the machine has been giving. Faulty timing : the machine is selected for the program to for 1 hr, when it gets closer to the last 5 mins, the program restarts and continues for another 1
Instances of machine not drying the clothes : the machine continues to have water in the machine even after the program is complete

Instance of water coming out from the front door.

The customer care executives reply saying that these are common...
Complaint comments  Read comments Complaint category Washing Machines

Bosch Home India — refrigerator model:kdn30vu30i replacement not done

 lavanyaVijayasekar on Jun 20, 2019
I have purchased the fridge model No:KDN30VU30I from SK Engineers, Salem
on 2.9.18 vide Bill NO :736 dt2.9.18.The fridge was not working and complaint lodged on 30.5.19.After verifying the Fridge, Service Tecnician has informed that Control Module has to be replaced.
(Service order No:[protected] dt30.5.19)
He has told to replace it in 4 days. After a week time after several requests he has once again visited our house and informed that the Fridge will be replaced shortly .But to our utter dismay no response from your end till date.
I once again request you to replace...
Complaint comments  Read comments Complaint category Refrigerators

Bosch Home India — gear, clutch plate mistake [Resolved]

 Kapil Wanwani on Jun 19, 2019
Dear Sir/Madam
Im Kapil Wanwani From Jaipur (Raj.) i have a Renault Duster Car mein teen mahine pahele Bosch Car Service Company, mangori waloki bagechi Jaipur M/s Arti Motors ko theek krne k liye di clitch & break shoe theek krne ko di unhone charges b jyada liye or 25 din baad wahi problem dubara ayi fir unhone theek krne ka baad dubara problem ayi fir unhone dubara charge kiya wahi problem wapas ayi maine unko 6 june ko gadi di sahi krne fir aaj reply ata
h or payment aapko dena hoga it's nt a professional way yeh ek customer ko luta ja raha h plz contact me
Kapil Wanwani...
Complaint comments  Read comments Complaint category Wedding services

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