Bosch Home India Complaints & Reviews

My washing machine started vibrating during spinning. Raised a complaint with Bosch and said they need to change the shock absorbers. Changed them and paid after a wait of 1 week for receiving the spares. Issue not resolved. Now saying the drum is to be changed. After few days waiting, service center informing spare part not available. My washing machine is only 8 years old. Bosch advertised long spare part support. No I have no other way than to throw the machine. Complaint nos. [protected], [protected]. No further support from Bosch.

I have requested by your toll free number for the service of my Bosch front loader washing machine purchased on[protected] from Pittappillil Agencies, Vellayambalam, Trivandrum, Kerala vide Invoice No.VLYM-F2SI 750. The main complaint is leakage of water from its bottom side and it is not in working smoothly. I have made a Service request from Mob. [protected] in your toll free number by which it is seen registered a Service Complaint vide No.[protected] and the job is seen assigned to Mr. Sankar, Technician. Even after 10 days, he did not care to attend the complaint and the company is also not caring to see whether the complaint is got cleared or to depute another man to attend the complaint. Please, take necessary steps to cure the defects at the earliest.

I had registered my complaint in Bosch on 9th September 2023. One technician came to check and said that there is issue with motor so needs to be replaced. the washing machine is in warranty. Since then till now I have received no update on it. no one is picking up my calls, no one is able to answer what is the delay. To avoid these issues I had invested in a good company washing machine Iike bosch but with the problem I am facing I would never recommend any one to buy this product. My complaint no. is[protected]. I want it to br resolve as on yesterday... this is ridiculous that a motor is taking more than a month to come. Never expected Bosch company to be so laid back. Very bad decision to buy Bosch company washing machine.

Bosch Company has not refunded my amount deducted for extended warranty claim after sharing the cancelled cheque as requested by them and it's more than 2 months now and still no refund done despite multiple email and phone followups.
Please have this escalated to highest level to resolve quickly and refund my amount.
Order id - AWC Number ELBOJF212740

With great regret I am composing this mail, having believed in BOSCH company, as good brand, bought Bosch True mixx Mixer Grinder 1000W MGM8842MIN8509, On 27/10/2022 from Amazon. since I purchased mixer has been serviced at least 3 times and I am fed up to raise complaints every time.

I have a 6 kg Bosch Washing Machine. It has an issue with the drum making a lot of noise while rotating.
Machine is just a couple of years old and is under warranty which I paid Rs.3999/-.

The machine is making so much of noise even neighbours ask me which brand it is and I have say it is BOSCH

I have raised a request Service Req Number [protected], called 3 times before the recent one and twice service...

I purchased a 'Bosch Washing Machine WOE703S0IN from your Vijay sales mira road outlet with Tax invoice No. MR-D-SI 1593. dated April 27, 2023. For about a 3 month (exactly 8 days) its working was satisfactory. Now, it has started giving trouble. It Stop spinning and washing.The machine does not wash the clothes properly. I am sure some manufacturing defect has impaired it’s working.
While lodge a complaint on 5 Aug-2023....

Atharv s
Reg Mobile: [protected]

I bought a washing machine 2 years ago for around 30k and now the same is not working and when i registered a service request they are asking to pay almost 15k to repair it, which is not acceptable.

They are true fraudster as their appliance stop working after the warranty ends.

The above mentioned BOSCH freeze was purchased on21/03/2023 along with washing Machine and dish washer thro ur marketing manager Mr Subhrajit
Mohanty. All the three products were dispatched from Chandaka
wire house, Bhubaneswar delivered to our new house in Pahala area Bhubaneswar.
The freeze was commissioned
by Mr Niranjan Bhatta in April 23
He opened the packing comissioned the freeze. Two nos of drawers...

I had purchased a 6.6KG washing machine (Invoice no: VEL[protected], Dated 4-Jul-2023) from BOSCH outlet Vellore, Tamilnadu.

I had paid 33K rupees in total. I got invoice for 30K. The remaining 3K was received by the showroom representative at the time of delivery of the machine on the same day of purchase.

I was told by the same showroom represetative that the request for installation (to be done in the immediate...

We purchased the refrigerator after 6mnths there was rust all over the door.. we complaint several times but nothing was done from the team and now the warranty has expired we have extended warranty from Onsite god but these people are also not ready to do anything.. this is clearly a manufacturing defect … the amount of the refrigerator was 60K

I had baought a top load washing machine in 10/2023. It showed problem while spinning since somewhere around April or May 2022 when the warrenty period was not over (2 years). I tried to connect customer care via call, what's app and online also. But could not succeed as there was no any response from them. Now when I sent mail before 1 month, they came to check and are charging me money saying that warranty period is over. They are not responding now to my mails also. Very pathetic service. We are forced to wash our clothes by ourselves only.

My car was given at Bosch Car service centre Volvo XC 60, which was in working condition there was a problem with pick up which generated after i gave it for servicing in june, after which i again gave the car for checking and it was said that the problem is now over, only after two days servicing light was on again with a lag in pickup! I last gave my car, which was in driving condition on 14th july, after 10 days they delivered my car back...

On 14th march 2023, Bosch team provided service to our washing machine. next day after the service, abnormal sound was observed from the machine during running. I tried to connect with the team again but received negative response from them.
still the issue is not resolved.
kindly rectify the issue.

Our refrigerator model No KGN57A40I purchased 5th december 2016., at Malad west..caught fire and whole kitchen was almost burnt.. refrigerator was totally burnt. The cause of the fire was short circuit at the back of refrigerator
We request you look into the matter and compensate adequately .
Photos attached

Anushri Jahagirdar

What a pathetic service from Bosch. I think I have made a wrong choice and I wont be recommending this brand to any of my friends.

Its been 3 weeks since this ticket has been created and its still not closed.

Tell me one thing will you resolve this ticket or not or else I will be tagging your Bosch heads in Twitter and will upload all these emails and will escalate.

Seriously I was not at all expecting this so called Bosch.

I am aligned with the complaints here.
I have a 15yr old IFB (which also used Bosch components) but never failed in all these years.
I have a Power Module failure on my washing machine WAT28469IN - Bosch 8kg front load which i purchased in 2018/19 but it is as good as new (because for 36 months we didn't use the machine at all).
I come home after 3 years and turn on the machine and it's dead and Bosch confirm it's a dead power module (i.e. the main PCB that sits at the bottom left at the back of the machine).
@Bosch India: This is unfair that a machine costing 52, 000/- has such an expensive part replacement - Bosch quoted 15, 000/-
Kindly give me a reasonable quote or else I'll be forced to repair the PCB (thankfully I'm an electrical engineer).

I have purchased one in number of Bosch GDC 120 machine..that warranty 6 month but machine defective next 1 months...I booked online repair but Bosch company pay money their repair.

2 months ago had an issue with bosch washing machine drum. Had raised a complaint through bosch customer care. They sent a technician via Sri Vinayaka Enterprises who came and solved the issue... but then facing water leakage after the drum fixing... again raised a complaint 2 days before but no response from them. Please take necessary action.

As per below complaint logged on 22nd May 2223 in reference service person has visited and he check the machine and told all parts has been damaged and need to replace and cost will charge is rs 13500. and collected his visit charges. when i informed him about the warranty he not agreeing and told you have to contact from where we have purchased.

As after taking extra amount for extended warranty for 5 years. iam not getting...