[Resolved] IFB Microwave Oven — Horrible Service
I bought a IFB Microwave oven in august 2007 and unfortuantely it got repaired in october. I raised a complaint and the company sent the executive. The executive on inspection informed that the motor is out of order and will require 3 weeks since the spare part was out of stock. Since then neither i am able to trace the executive nor any response from call centre is futile. Finally i was shocked last week that my complaint has been closed completely adn i raised a frewsh complaint
Its a shame for a company like IFB to offer such a poor service to customers
I am in bangalore and it will be great if someopne can provide me the top level heads number in IFB so that i can escalate this issue to tje max....
Complaint marked as Resolved Mar 16, 2017
Verified SupportIFB Industries Customer Care's response, May 30, 2016
Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Email id: [protected]@ifbglobal.com
We assure you our best services.
Verified SupportIFB Industries Customer Care's response, Jun 16, 2016
Dear Rinu goyal,
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.
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