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lg television 29 inches — repairs
Sir,I had complained regarding malfunctioning of the said TV. I was directed to get in touch with Atlantic Buisness Centre, Industril Area Ph II, Chandigarh. On visiting their service centre I found that the so called centre was located in a junk dump with little and no infrastructure.The techanician who handled my TV was equilly ill trained and had no clue. Request visit the service centre and review the location, other wise your company may get a bad name.
Dear Sir
I have encountered a similar problem like yours. I had a very good opinion about LG, and for that reason, even the mobile i purchased was LG.
But my experience remains different. I had bought a LG 25 inches TV Model RF 25CA40 - Marquis Golden Eye - at Jainsons, Tiruchirappalli during 2001 Dec. All was well, till September 2009. During September 2009, the TV was not able to get on. I gave a complaint at the Service centre and the same was rectified on 12 Oct.09. The service engineer replaced a IC - D2499 and charged Rs.454. In the next 12 days, the TV did not get on, with the same problem.
We called the service centre again and registered a complaint on 26.10, 2009 - S9CA2602741. A few days later the same service engineer came, and he took the circuit with him to get it repaired. There was a long silence. After repeated calling, the engineer came and said that the part is not available, and will be rectified after getting it. After a few days, he came home with the circuit and tried to rectify the problem. But he failed to get it on again, and he said, that he has to take it back to the centre and get the fault repaired there again. He left again with the circuit and again there was a long silence from that end. Our phone calls were also not attended by the engineer. In the mean time, he called me one day and said that he has left the job with LG Service centre and was doing private service.
Till 28.12.2009 there was a long silence from the service centre and on 28th December . In the mean time, the service engineer came home and handed over the circuit, saying that the spare part is not available anywhere, not even in Chennai. "So you can have the TV with you. I have quited the job from LG service centre". So my LG TV is lying idle at my home.
Today, i called up the local service centre to register a complaint again, where theY advised me to book a register again with[protected]. where they will again attend to my TV.
But for the past three months, my LG TV stays idle.
I do not know where to complaint again.
Yours
Prof. Mohamed Shamsudin
5, Race Course Road
Kajamalai
Tiruchirappalli 620 023.
I have encountered a similar problem like yours. I had a very good opinion about LG, and for that reason, even the mobile i purchased was LG.
But my experience remains different. I had bought a LG 25 inches TV Model RF 25CA40 - Marquis Golden Eye - at Jainsons, Tiruchirappalli during 2001 Dec. All was well, till September 2009. During September 2009, the TV was not able to get on. I gave a complaint at the Service centre and the same was rectified on 12 Oct.09. The service engineer replaced a IC - D2499 and charged Rs.454. In the next 12 days, the TV did not get on, with the same problem.
We called the service centre again and registered a complaint on 26.10, 2009 - S9CA2602741. A few days later the same service engineer came, and he took the circuit with him to get it repaired. There was a long silence. After repeated calling, the engineer came and said that the part is not available, and will be rectified after getting it. After a few days, he came home with the circuit and tried to rectify the problem. But he failed to get it on again, and he said, that he has to take it back to the centre and get the fault repaired there again. He left again with the circuit and again there was a long silence from that end. Our phone calls were also not attended by the engineer. In the mean time, he called me one day and said that he has left the job with LG Service centre and was doing private service.
Till 28.12.2009 there was a long silence from the service centre and on 28th December . In the mean time, the service engineer came home and handed over the circuit, saying that the spare part is not available anywhere, not even in Chennai. "So you can have the TV with you. I have quited the job from LG service centre". So my LG TV is lying idle at my home.
Today, i called up the local service centre to register a complaint again, where theY advised me to book a register again with[protected]. where they will again attend to my TV.
But for the past three months, my LG TV stays idle.
I do not know where to complaint again.
Yours
Prof. Mohamed Shamsudin
5, Race Course Road
Kajamalai
Tiruchirappalli 620 023.
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LG FLATRO TV 29 INCHES — BIG TV OFFER NOT YET GIVEN SINCE I HAVE PURCHASED LG 29 INCH TV.
I had purchased LG FLATRON (29inches) tv fro BIG bazar (mysore karnataka on 25.10.08. For which i had been told there is a big tv offer for this only 700 rupees have to be paid towards installation charges.After somany visits and followups and lots of mobile calls a big ty coupan card was given after exhactly one month.Big baza people ask me to call big tv customer care and register for the offer. but as per customer care the offer date was finishedand they told theat ofeer is not there. then again i called big bazar, they took the coupan no but till today after several reminders, offer havebeen not given .bigbazar people blame on lg company and lg company blame on relience big tv company.in middle what happened to the offer? why i should wait for that? what is the meaning of offer.Will they wait if i pay the amount delay???????????.relience big tv such a big name with cheap customer care quality and delay in service and offers so hard to digest these things.big tv is equal to a big big hat thats all.now tell me hy i have to pay 700 s ? i will not..pay. let bigbazar people and lg company or relience big tv people pay for me for giving such a long waiting offer(big hat on head).