[Resolved]  Canara Bank — INCOMPLETE ATM TRANSACTION

This is regarding the repayment of Rs 18000/- which has been debited wrongly from my account on 28th Dec’08.
The debit card was used by self at AXIS Bank, Rajajipuram, Lucknow ATM to withdraw Rs 20000/-, but received only Rs 2000/- from the ATM machine and the transaction receipt was also of Rs 2000/-.
On 29th Dec’08 the Mini Statement taken from CanBank Alambagh Lucknow ATM indicates withdrawal of Rs 20000/- instead of Rs 2000/-.
The matter was reported to CanBank Hazratganj Lucknow on 31st Dec’08 and since them I am Awaiting action from your side.
Lot of reminders has been sent to you from lucknow Hazratganj branch regarding the subject matter.

Due to my nature of job wherein I have to leave the country for 4-5 months it becomes difficult to very frequently keep enquiring about the lost money i.e. Rs 18000/-.
I therefore request you to kindly look into the matter as soon as possible and revert with positive reply.
It has been almost close to 7months since the incident took place. I’ll wait for few days before approaching the consumer court forum.
Have also attached recent notification from RBI for your perusal which says banks have to pay Rs 100/- per day as fine from the date the application is received.
Please acknowledge receipt.