[Resolved]  India Flower Plaza — Online Fraud

i have placed an order on 20th sept...wanted it to be delivered on 21t sept...next day i called the customer service number given on indiaflowerplaza.com[protected]

a rude lady picks up and disconnects the call..
i call her again she picks up and tells me...

"stop calling or i will cancel ur order.."
then she says " i am cancelling your order"

my money has gone...today is 21st sept...lets see by the end of day if the cake gets delivered or not...

doesnt this have a higher authority who we can speak to and complaint about this...

dont know why they let such people run business when they cant even handle customers neatly...

i will never recommend this website...

RS

Yesterday i have placed the order from bangalore to Pune... sent some chocolates ... when i called to the customer care number .. 2 times no one has picked the call ..finally 3rd time one lady picked the call and told something in very rude manner :O( .. but in evening when my friend called me up and told chocolate has been delivered .. i was surprising .how come this much fast service ..well thanks a lot for this quick delivery :-) ... even i was afraid by reading above complaint about india flower plaza .. yeah that lady who picks the customer calls must be in manner .. she is sooo rude .. and she shouting like anything ... if some one from india plaza come across this .. please warn that lady who picks the customer calls...

I agree to what the other people are saying. I had a similar experience few minutes ago. I beleive such companies should be banned. I made an order last night on 18th Jan 2011 on the website which amchiemumbai.com and the order was routed to india flower plaza and specifically mentioned that the delivery has to be made before 9:00 am. Next morning i received an email stating my order has been shipped. However it is 11:00 am the order has still not reached. The money has been deducted. When I made a complaint on the above mentioned number at india flower plaza, a lady picked up the phone and started abusing. She used a very foul language which was extremely offending. Actions need to be taken so that people donot undergo such problems again. Please Help.

flower plaza — incorrect delivery of order

I INFORMED CUSTOMER CARE WITING 2 MINS OF PLACING ORDER THAT ADDRESS WITH RESPECT TO BILLING AND SHIPPING ARE INTERCHANGED THRU PHONE AND THEN THRU MAIL AS REQUESTED BY USELESS LADY.

i FOLLOWED WITH HER AFTER EVERY HOUR AND SHE REPEATEDLY ASSURED ME THAT ADDRESS HAS BEEN CHANGED AS PER MY REQUEST.

HOWEVER AS MENTIONED MY ME AS USELESS LADY DIDNOT GAVE MY MESSAGE AND FLOWERS WERE DELEVERED TO WRONG ADDRESS.

THE STORY DOESNOT END HERE. WHEN I HAD WORD WITH THAT USELESS AND DUMP LADY, SHE JUST STARTING ABUSING ME AS IF I HAD DONE ONLY SOMETHING WRONG.

I REQUEST YOU TO PLZ LOOK INTO MATTER AND REFUND ME MY MONEY.

IT IS VERY BAD EXPERIANCE RATHER I WOULD SAY WORST EXPERIANCE IN MY LIFE HAVING TRADED WITH FLOWERPLAZA. OVER AND ABOVE YOU CUSTOMER CARE GIRL IS THE MOST BASTERED LADY HAVING NO SENSE TO TALK TO CUSTOMERS AND RESLOVING PROBLEMS. I THINK YOU GUYS ARE GOOD FOR NOTHING FELLOW.


Mail no.2

INSPITE OF INFOMING OVER THE PHONE AND THRU MAIL STILL ADDESS WAS NOT CHANGED, AND DELIVERED TO INCORRECT ADDRESS. tHIS IS HEIGHT OF IRRESPONSIBILITY. YOU HAVE MADE US LOOK LIKE FOOLS.


ANY HOW AS THE GIFT WAS NOT GIVEN TO INTENDED PERSON I WANT MY MONEY BACK.

I HOPE THIS WILL BE DONE IMMEDIATLY.

Mail no.3

India Flower Plaza — Fraudulent Site

I ordered flowers to be delivered in India from this site. However, no delivery was ever made and my credit card was charged. I sent two emails to this company to find out what happened. But I never got a response back from them.

India Flower Plaza / Cakes and Flower — Fraud : Or not delivered

I odered a birthday cake and flowers for my father birthday order number CART30068331 which was paod through CITI Bank credit Card, however delivery is still pending and when I contact them they abuse me and dont give any information to what happned to my oder , moreover lady on threantened me saying '' I will see how you Get your refund or Get order completed " .

I can provide more details of the payement

the contact adrdress mentioned is :[protected]


Kindly request you to let me know what to do now. how can i claim my refund.

This is a Horrible Flower delivery Site i have ever come across.
I called the Customer care service & there is this lady by the name of Madhusree . She says she owns it but she really doesn't know how to talk . She actualy raised her voice for no reason. She would not listen but speak first. Some one please tell her the basics of customer service.
PLEASE NEVER EVER USE THIS SITE.
Is there a way we can Complaint at CONSUMER COURT.
NEVER EVER USE India Flower Plaza ..
Can Someone get me there Address ..
DOn't USe INDIA Flowers plaza or ifp or indiaflowerplaza.com

Service is offcourse horrible. They didnot deliver on time nor they deliver what we ordered. But the worst part is the LADY screaming out there..Surprised to see that she offending everyone. I dont think she is the owner. She dont sound like a owner ..may be from the housekeeping dept of the store.

If she is THE owner then forget about customer handling skill..someone please teach her manners which she lacks.


STAY AWAY FROM India Flower Plaza WEBSITE

Well, Recently I order bunch of flowers and cake on eve of my sister's birthday. I am so much glad that indiaflowerplaza deliver on time and make my sister's birthday special. Thanks to Indiaflowerplaza. I am very much impress with their services.