[Resolved]  India Infoline, Barrackpore Branch — Despotic attitude of branch manager

Address:North 24 Parganas, West Bengal

To whom it may concern

Dear Sir,
I am a client (ID- 249KUMAR) of India Infoline Ltd. (Barrackpore Branch) from May 2008. Everything was going smooth. But from October 2010 the situation worsened and finally on 30.12.2010 I was so harshly and rudely treated by the biased branch manager Mr. Ashoke Das that I felt humiliated and so badly mentally shocked that it is indescriptible. Over and above, this non cooperation of Ms. Snigdha Chakraborty (in charge of my account) finally led to transfer of my share account from Ms. Chakraborty to Mr. Rahul Chakraborty who under heavy stress can not attend even 50% of my phone calls. Informing this to Branch Manager Mr. Das, I requested him on 31.12.2010 to restore my previous status. But he flatly said,"You have to conduct your trade there. No way."
However let me state another incident. I bought 70(seventy) R.N.R.L. shares out of which 68(sixty eight) shares were converted to 17(seventeen) R.Power shares. About the rest 2(two) shares I approached Mr. A. Das (B.M.) countless number of times. At first he assured me of looking after the matter and all of a sudden he refused to do anything for me in this regard on plea of his official involvement. The story will be too long. So a responsible senior citizen (66 years) request your kind and judicious attention to do the needful in order to do away with this evil practices, so that, the gold (I.I.F.L.) is not tarnished black.
Thanking you in anticipation.
Yours faithfully,
Samir Chakraborty


Contact Details :-

Samir Chakraborty,
Natun Pally,
P.O.-Talpukur,
Dist.-24 Parganas (N),
PIN-700123
West Bengal,
Phone-[protected]
Email:- invest.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Samir,

We have noted your observations. The matter has been escalated to our customer service team who will get in touch with you directly to sort out the matter.

Regards,
IIFL Customer Service.

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