India Today Book — parcel sent empty

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From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com; [protected]@indiatodaybookclub.com; [protected]@indiatodaybookclub.com
Subject: RE: e mail no.26
Date: Mon, 25 May 2009 09:55:53 +0530

Sirs/madame,
It is great that after writing you 26 mails and sending you photographs of the parcel sent by you which was EMPTY, you have just got up from your sleep and found that .
GREAT
Please let us know within One weeks time of your intentions of eating hard earned money of people and sending empty parcels and then agreeing to the same and after receiving your assurances of re-sending the same parcel, you now dare to send us this message.
Immediate action is anticipated or we wil file a court case in the consumer forum, please note a hard copy also has been sent to you on the address given as asked by you.
Await your reply so that instead of wasting any more time we will file the suit and demand full refund with interest plus further compensation for causing mental agony plus all legal charges to occur plus all other charges already occurred and to occur during the case.
Raakeshh
[protected]itb


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From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: e mail no.26
Date: Sun, 24 May 2009 13:31:54 +0530


Dear Member,



Thanks for writing to us.



With reference to your mail we would like to inform you that your order INTERNET/0GA[protected] was delivered from our end on the 28-MAR-2009 and as per our database this parcel delivered successfully.



We request you kinldy intimate us your query so we can look and inform you and do the needful.



We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at [protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Sushil Kumar

Executive-Customer Relations

India Today Book Club




[protected][protected][protected][protected]
From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent: Sunday, May 24, 2009 11:02 AM
To: response (ITBC)
Subject: RE: e mail no.26



Sirs/Madame,
It seems you are just whiling time of the same, the interest of the money paid is now also your liability and the delay being caused by you is in Deliberation and now it is apparent on record.
In case we do not receive the goods within One week, we will file a consumer case against you and seek full refund with interest along with ask for a further compensation for the mental agony caused, plus legal charges and other charges already occurred and to occur. A total of Rs.50000/-
We hope sense prevails and you do not delay the matter .
Thanks
Raakeshh

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From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: e mail no.25
Date: Sat, 23 May 2009 14:09:09 +0530


Dear Member,



Thanks for your mail to us.



With reference to your mail we would like to inform you that your order is fully proceed from our side but due to some technical postal problem neither you receive the parcel nor came back to us and we forwarded your complaint for concern department for look at the matter please wait for some more time You will get your order at the earliest.



For further queries, please feel free to get back to us at [protected]@indiatodaybookclub.com

Or Call us on our Helpline Number[protected] Toll Free[protected], 9:30 am to 6:30 pm) or Write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Warm Regards,

Jagriti

India Today Book Club




[protected][protected][protected][protected]
From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent:[protected]:14
To: response (ITBC)
Subject: RE: e mail no.25



REMINDER E MAIL NO.25

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: RE: e mail no.24
Date: Thu, 21 May 2009 11:16:10 +0530

REMINDER E MAIL NO.24


[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: RE: e mail no.23
Date: Mon, 18 May 2009 10:52:41 +0530

maam,
Such mails are coming since long and the last is dated 14th May, please let us know how much time MORE is required for the same.
Immediate attention is anticipated for the same.
Thanks
Rakeshh


[protected][protected][protected][protected]
From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: e mail no.22
Date: Thu, 14 May 2009 13:13:29 +0530


Dear Member,



We apologize for the inconvenience caused to you in this regard.



With reference to your mail we would like to inform you that your order 0GA[protected] has been fully processed from our side and we ensure you that you will receive your parcel very soon.



We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Geeta Gautam

India Today Book Club








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From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent: Tuesday, May 05, 2009 4:08 PM
To: response (ITBC)
Subject: RE: e mail no.22



We await the same, please send us how much time it will take.
Thanks
Raakeshh
[protected]



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From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: e mail no.22
Date: Tue, 5 May 2009 15:59:51 +0530

Dear Member,



Thanks for your mail to us.



With reference to your mail, we would like to inform you that the order is under processed from our end, Kindly wait for few days. Soon it would be dispatch from our end and come to your doorsteps as we are trying to handover it to you as soon as possible.



Please feel free to get back to us for further assistance/clarifications.



Assuring you of the best possible services, always



For further queries & assistance please feel free to call at our helpline[protected]/[protected]Toll Free no.)



Thanks & Regards

Anuj Tyagi

India Today Book Club




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From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent: Saturday, May 02, 2009 11:25 AM
To: response (ITBC)
Subject: RE: e mail no.22



E MAIL NO.22
Dear Mr.Jamshed Ali,
How much more time you want us to wait, it is already one month old, and we are still writing to you

ITBC09955993 is the membership



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From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: e mail no.18
Date: Thu, 30 Apr 2009 13:19:06 +0530

Mr.Sushil,
Please read the mail below and it should be self explanatory in case you have not understood, please revert back.
the number given to us 09955993
immediate reply is anticapated.
Raakeshh


[protected][protected][protected][protected]

From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: Undelivered Mail Returned to Sender
Date: Wed, 29 Apr 2009 17:44:20 +0530

Dear Member,



Thanks for writing to us.



With reference to your mail we would like to request you kindly provide us your order ID or order booking id along with your full address, so that we can check the details and inform you the same.



Waiting for your revert.



We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Sushil Kumar

Executive-Customer Relations

India Today Book Club








[protected][protected][protected][protected]

From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent: Saturday, April 25, 2009 3:47 PM
To: response (ITBC)
Subject: RE: Undelivered Mail Returned to Sender



Miss,
We have called on the telephone numbers given below and Mr.Amit has assured us of immediate dispatch and has written mail to his superiors without any further delay.
Kindly let us know how many more days should be required by you.
Thanks
Rakeshh



[protected][protected][protected][protected]

From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: Undelivered Mail Returned to Sender
Date: Sat, 25 Apr 2009 11:22:05 +0530

Dear Member,



We sincerely apologize for the inconvenience caused to you.



In this regard we would like to inform you that we have forwarded your complaint to our concerned department. Kindly wait for some more time and you get positive reply to our side very soon.



Once again we sincerely apologize for the inconvenience.



We will be happy to render any further assistance or clarification that you may require.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Warm Regards,

jagriti

Executive Relations

India Today Book Club




[protected][protected][protected][protected]

From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent: Thursday, April 23, 2009 11:45 AM
To: response (ITBC)
Subject: FW: Undelivered Mail Returned to Sender


reminder april 23rd 2009

the number given us 09955993