[Resolved] India Today Book Club — regarding double payment and settlement therof | |
Dear sir/madam i had ordered for one bennaton sunglasses from from IT BC, amounting Rs 598/ on 6/5/2009 against order ID MITBC-WEB[protected]customer membership No ITBC 0912499) I made payment through credit card using mobile phone gateway. i was insisted by there sale representative to punch the keys and follow instructions twice as a result double payment has been made to them. since then i have atleast send 40 mails to them but no satisfactory reply was received from them. they have also not acknowledged their fault for charging twice agaist the above order . scanned copies of my credit card statement has already been send to them a number of times with following reference 1. 06/05/2009 74477489126012794312684 Living Media (India Today 598.00 2. 06/05/2009 74477489126012794312759 Living Media (India Today 598.00 keeping in view the apethetic approach of ITBC, I wish to take up the case to consumer fourm for settlement of the issue along with compensation for the harrasment and for wrong instructions to make payment through mobile phone . thanks ks chauhan Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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India Today Book Club — Complaint regarding double payment
This is to inform you that I, Ms. Happy Mukherjee had subscribed to your Grand Deal offer o[censored]nited Colours of Benetton Watch and Sunglasses on 20/Mar/2009 and paid through my SBI Credit Card.Later on, on 1st April 2009, there was a call from your Delhi office, saying that the transcation through internet was unsucessful and hence the Card Number and other details should be typed on the mobile phone through which the deal would finalise. I did, as instructed and the transaction was through.
Currently, in my SBI Card statement, dated 16-Apr-2009, there are two debits (20/3/2009 and 01/Apr/2009) for Rs. 1498 towards Living Media India Ltd. Delhi.
Please arrange to reverse the same immediately before the payment due date of 4/May/2009.