India Today Book Club — FREE GIFTS NOT RECEIVED

In the month of Novemebr'08 I purchased CDs from India Today book Club with below details:
MEMBERSHIP NO. : ITBC08649951
ORDER NUMBER : OGA[protected]
INVOICE NUMBER : ORA[protected]
INVOICE AMOUNT : Rs. 2599
From November'08, I am following and getting assurance but till date I have not received my gifts.

ONE OF THE REPLY RECEIVED IN THE MONTH OF April'09 from INDIA TODAY BOOK CLUB

From: Response [mailto:[protected]@indiatodaybookclub.com]
Sent: Wednesday, April 08, 2009 3:58 AM
To: KUMAR RAVI-TSG
Subject: RE: Gift Not Received: serious concern: Issue in claiming my Free gift

Dear Member,

We apologize for the inconvenience caused to you.

In this regard we would like to inform you that the offer availed by you was extremely well received as a result of which we were flooded by orders, that’s the reason we are running out of stock for REEBOK Shoe . As the same come in stock we will dispatch that to you. Once again we sincerely apologize for the inconvenience.

We assure to provide you with best service always.

For further queries and assistance please feel free to get back to us on same or call us on our helpline number(s) _
[protected] or[protected]Toll Free**)

Thanks & Regards,
India Today Book Club
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UNIQUE NO.[protected]A[protected]
ITBC membership no[protected]
INVOICE NO-ORA[protected]
On July 24, 2008, I placed an order with ITBC for 3 CD for Rs. 499 + Rs. 75 towards postage & handling. The said order was received here on Sep. 06. Along with the 3 CD, there was a promotional offer of a Tupperware box & a gift voucher worth Rs. 5, 000/- towards Surat diamonds.
However, I am yet to receive the so called free gifts. Repeated reminders to ITBC have been sent via email and I have made at least five phone calls. Much to my dismay, the issue is pending.

Details pertaining to the order are are:

Membership no. ITBC07317723
Order no.: ORA[protected]

Can I expect some help in this matter?

Venkatesh S Ayachit
invoice no;ITBC08512567

On may 24, 2008, I placed an order with ITBC for 3 CD for Rs. 499 + Rs. 75 towards postage & handling. The said order was received here on Sep. 06. Along with the 3 CD, there was a promotional offer of a Tupperware box & a gift voucher worth Rs. 5, 000/- towards Surat diamonds.
However, I am yet to receive the so called free gifts. Repeated reminders to ITBC have been sent via email and I have made at least five phone calls. Much to my dismay, the issue is pending.

Details pertaining to the order are are:
FREE GIFTS NOT RECEIVED
uniqe no.[protected]A[protected]
ITBC 08623130
Invoice no. ORA[protected]
I have purchased 16 CDs for Rs 2599/- from India today book club through internet. At the time of purchase it was informed that I would be getting free air ticket of Rs.7000/- and some other gift coupon. But the same has not been received. There is no response on tel[protected]. what is this? this is supposed to be a reputed organisation.My details are as under,

Invoice no: ORAQ90021422 dated 31.01.09
OrderOGAQ90020988 dated 31.01.09
my LOGIN WEB ID is 1838977
my unique no is[protected]AO90021422
where is my free gift

hafeez

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