India Today Book Club/ Mitbc-Web[protected] — Product not yet delivered | |
Hi This is A. Narender Reddy, i was made a payment for Reebok Kit. "Complete Reebok Fitness Kit worth Rs 8196 which includes Reebok Shoes worth Rs 2999, Reebok Tracksuit worth Rs 3999, Reebok Bag worth Rs 999 and Reebok Towel worth Rs 199 at the price of Reebok Shoes alone. You get this complete Reebok Fitness Kit at Rs 2999 only (Rs 200 to apply as order handling and delivery charges over and above Rs 2999)." I made payment for this offer of Rs.3198/- on -5-FEB-09 Credit Card Number: XXXX6015 at LIVING MEDIA. The Amount was deducted from Account and i called 4 to 5 times to the customer care Number:[protected] and they said that will get the pack last week. Now i got messege due to technical reasons your amount is not paid so need to pay the Cash again. Was this information helpful? | |
 4 Comments | |
Comments
Dear Mr.Prem Kumar Your complaint has been resolved on 9/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
Dear Mr. Srikanth Your complaint has been resolved on 14/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
Dear Mr.Randhir Your complaint has been resolved on 20/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
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ITBC -Book Club / Reebok Fitness Kit — Not received the said product
I have booked for Reebok Fitness Kit offered by ITBS over internet which was failed on accepting the credit card.Subsequently I received a phone call from ITBC Delhi on same day that your transaction over internet has failed now you can book over telephone by confirming the amount for Rs.3, 199/- for said product which was processed and said payment made by debiting the amount from my HDFC Card for which I received the sucessful payment to ITBC from my HDFC Card Customer Care thro SMS .It is surprised to receive the SMSs from ITBC that my payment has failed and asked me to send SMS acceptance that the amount will be paid at the time of delivery. 27.03.09again same day &, 25.03.09.
Now tell me where this amount of Rs.3, 199/- is credited which was debited to my card account for the said product offerede by ITBC.When I enquired my HDFC Card Officials, they told clearly that the amount got credited to ITBC only.
Pl.look in this matter and do the needful.