[Resolved]  IndiaCakes.com — Non delivery upon payment

Address:

Bangalore, Karnataka

I ordered for a 0.5kg egg-less black forest cake that was advertised on their website. After taking the payment they called and told that they don't have that cake. They gave me option for 1kg cake or cake with egg. I don't want either because 1kg is too big for 1 person and being vegetarians we don't want cake with egg.
They are refusing to refund the payment telling different stories. As far as I know, if they advertise an item and take payment, they are obligated to serve. If they don't have the item, they should not take payment. If they take payment, either they should deliver or refund.
This company is cheating the public in broad daylight and should be prosecuted, their website should be blacklisted so that innocent consumers are not cheated of their hard earned money. Soon this will be on the social media too.