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IndiaCakes.com Complaints & Reviews

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Updated: Nov 16, 2024
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IndiaCakes.com reviews & complaints(847)

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V
Vipinnath
Nov 16, 2024
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Unprofessional approach to the customers

I am appalled by your unprofessional approach and lack of accountability. I do not trust your business practices.
Your complete disregard for customer satisfaction, despite receiving payment, is unacceptable. This reflects a blatant lack of integrity and commitment to the people who support your business.
Be assured, I will take every opportunity to expose this behavior. I will leave honest reviews on your website, share this...
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Soumya Naidu
from Hyderabad, Telangana
Sep 12, 2024
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no cake delivered | demanding huge delivery charges post order placement | no refund issued

Address: Pune
Website: indiacakes.com

Hello team.

Indiacakes.com is a really pathetic webpage, i had placed my first order with no reviews checking and i was fooled by them like hell.

I have placed chocolate truffle cake (worth 450 rps) on June 25, 2024 to be delivered to my kids. After placing order, received an email notification to pay another 275 rps as delivery charges and till then order is on hold. During order confirmation and checkout there...
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P
Princellaaaaa
from Chennai, Tamil Nadu
Aug 20, 2024
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Missing product

Didn't deliver what i asked for, need a partial refund...
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K
K L Surekha
from Hyderabad, Telangana
Jul 3, 2024
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Cake not delivered despite paying extra charges for delivery

Address: F-07, 1'st Floor, North Block, SacrG-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India

This is a fraud company. I placed an order with the Order number-[protected] To - Amadalavalasa, Srikakulam, Andhra Pradesh to be delivered on 02/07/2024 . I paid an amount of ₹1, 450.00 for a Love Pinata Cake 750 gms. THe order was placed only after confirmation from their executive after telling the Pincode whether it is delivered or not through a telephonic conversation. Even the call was made from them since I was hesitating to place...
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S
Sowmya gummadilli
Jun 29, 2024
Nov 17, 2024
This thread was updated on Nov 17, 2024
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Received wrong order and no refund is issued

I have ordered rasmalai cake and roses flower bouquet worth 1400/- but they delivered us some regular cake and 4 flowers. When I called them regarding this they said to raise complaint email, though no response from concerned team. The bakery person who delivered the cale cake said that I have already informed that rasmalai flavor is unavailable, india cakes team said to deliver whatever cake available. He shared screenshot of the chat with...
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A
ashmita kesar
Jun 14, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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Address: Suvalsar B-11, North Campus IIT mandi

The Order No - [protected] To - IIT MANDI On - 11/06/2024 Delivery Time Options Normal Delivery from IndiaCakes.com was place but later they asked for more charges to place delivered the order. As i cancelled the order the refund the not generated and instead of it the coupon was issued. i have dropped a lot of mails but still no reply . i just want my money back.

Even when you call customer care for the refund they will shout and block the call. There is one lady who is always shouting on the customer.
Jun 14, 2024
Updated by ashmita kesar
I place the order on 11 June 9:08 am, after an hour they asked for extra delivery charges for the product instead. i requested them to cancel the order and generate me the refund but they did not generate the refund instead of it issued a coupon. i have asked them to generate a refund but there is no reply on the mail and if we call customer care there is some lady who will pick the call and shout and will hung the call.
got into the same scammed situation on june 16, what did you do after that?
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    S
    supriya0909
    from Mumbai, Maharashtra
    May 13, 2024
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    Fake website-fake people-scam

    Address: F-07, 1'st Floor, North Block, Sacred World Mall, Wanowrie, Pune, 411040, Maharashtra ,India
    Website: www.indiacakes.com

    The website and its services are fraudulent. I placed order number [protected] on May 6th for an INR 800 cake delivery on Mother's Day, May 12th, 2024. I made the order six days in advance to allow ample time for confirmation of delivery feasibility. Despite multiple assurances, the website failed to deliver on their promise. On May 12th, they demanded an additional INR 400 for delivery, which was never communicated earlier.

    Furthermore,...
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    S
    skpt999@rediffmail.com
    from Bharuch, Gujarat
    May 13, 2024
    May 13, 2024
    This thread was updated on May 13, 2024
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    Product not delivered after payment

    Dear Sir,

    I have send a order yesterday for delivery a cake to India cakes by online, but India cakes teams has not delivered the cake.

    I have made the payment successfully. Pls find the screen shot of payment details to same.

    Sender Details :
    Name : Shobha Devi (Wife of Sanjay Kumar Pandit)
    Mobile No. [protected]
    Email ID: [protected]@rediffmail.com
    Payment Mode : UPIbr...
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    P
    Padmaja Mahajan
    Apr 2, 2024
    Apr 2, 2024
    This thread was updated on Apr 2, 2024
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    Cancellation money not giving back.

    Orderid[protected]

    Order cancelled as they are mailed me and asked for extra charges.

    I cancelled order but not recieved money back.

    Please check google reviews and improve service accordingly...
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    K
    kartikmanu
    from Gurugram, Haryana
    Mar 9, 2024
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    Cake Delivery and No refund

    Address: Pune
    Website: Indiacakes.com

    The company is highly unprofessional, doesn't even listen to the problem, and is incapable of providing any solution if it happens.

    1. I ordered a cake for delivery to Sri City on 5th Mar - three days prior. Order No is 22113301
    2. On the day of delivery I was told I needed to pay INR 275 since the delivery was not in the usual range - this was shocking because the website takes in a PIN code and then allows you to orderbr...
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    A
    Aayush09
    from Muzaffarnagar, Uttar Pradesh
    Feb 13, 2024
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    Cake Delivery

    Ordered cake today for same day delivery but still not delivered of which payment is made online.
    Order No.[protected]
    Now they are asking for extra money for delivery which is not mentioned at the time of order. its totally a scam.
    When i mention the Pin Code for delivery of cake they have well taken but now not doing and asking for additional money for the same.
    I need my refund on priority basis.
    br...
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    D
    Deepika92
    Feb 13, 2024
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    Cake Delivery Issues

    Address: www.indiacakes.com

    They claimed same day delivery but didn't mention anywhere that they any extra payment later for delivering to the required location. After making the payment & had to make continual queries for order details which they claimed to have lost due to some browser error. After that they mailed that they need extra payment of 275 for delivering as the location is far from their centre which was never mentioned while placing order. They demanded...
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    My order number 22112465 ..6 rose and 6 chocolates of Rs 10 .. Indiacake.com took amount of 520 Rs ..And They take 275 delivery charges also . company gave vendor amount only 300 rs ..the remaining 500 amount took by company..they looting the customer...
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    S
    Swapnil Kir
    Feb 8, 2024
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    Unethical behaviour

    Address: Pune, India

    I had a terrible experience with Indiacakes.com website. I have placed an order for a cake and paid 150 rs extra for early delivery.

    After placing an order and making the payment, they ask for extra money (250 Rs) for the distance.

    This was not informed to me while placing order.

    Chat support and customer care executives are not responding and left the chat or disconnect the call in between the...
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    N
    Naveena G
    Jan 24, 2024
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    Extra charges for the cake

    I have ordered a cake for today and then now today they are asking for extra money for the distance. This was not informed to me while placing order. This is very disappointing for me. I called the customer care and their response was even more disappointing. The person who attended the call cut the call without giving proper response....
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    R
    Ramanji R
    Jan 2, 2024
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    Fraud and scam

    Website: indiacakes.com/birthday-cakes.html

    India cakes website is a complete fraud and scam. They say it is serviceable in 1000 cities but it is completely wrong and they start sending links for payment though we we already did order placement. Please take action on them and do not trust such online services...
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    I recently had a dreadful experience with a website claiming to deliver delicious cakes, only to discover it was a complete scam. After placing an order and making the payment, the promised cake never arrived, and attempts to contact their customer care proved futile.

    To add insult to injury, a day after the expected delivery date, I received an email demanding an additional 275 rupees for supposed delivery charges. This blatant...
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    R
    Rimpag9
    Dec 13, 2023
    Jan 2, 2024
    This thread was updated on Jan 2, 2024
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    No refund

    I have placed an order by checking the pin, no extra amount was required that time but on the next day they dropped an email by written that they need extra 275 rupees for delivery but nothing was shown at the time of place the order. Now I have asked them for cancel and refund the amount into my original payment I'd, but I didn't get any response nor get the refund amount. Order I'd is 22109940...
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    M
    mahi9665in
    from Delhi, Delhi
    Nov 29, 2023
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    Order Not Delivered - refund in coins not the money - Order # #22108890

    Address: 02066222222 , Manit Nagrani,Pune, MH, IN, i

    1. Cake ordered on 23 Nov 2023

    Paid to Amount India Cakes Pvt Ltd ₹1239.0
    Seller India Cakes Pvt Ltd
    India Cakes Pvt Ltd Id [protected]
    Transaction ID P[protected]
    Payment date Thursday, 23 November, 2023 12:48:54 PM IST

    2. Delivery on 24 Nov 2023 - but not delivered

    3. On 24th 2023 called 3 times to Customer care [protected] to ensure the delivery - they said...
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    J
    Jeelan Shaik +96597371718
    Nov 24, 2023
    Nov 29, 2023
    This thread was updated on Nov 29, 2023
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    Ordered Cake Payment Done But Its Fake

    Hi My name is Jeelan
    Yesterday I have Ordered Cake Of 545/- Rupee's and Payment Done Through Paytm
    But There's is No Tracking Number nor Status

    This is Just fake website
    Please Banned This Fake Website And Save Innocent Peoples Money 😭
    I Lost My Money and So Many People's lossing Theire Money...
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