Indian Gifts Portal / Intermesh Shopping Network

[Resolved] Indian Gifts Portal — Product was not delivered even after more than one month

vaishali.srivastavaa

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I ordered one products from the Indian Gifts Portal site on 10 Apr, 2013 with the ID no IGP363295.
Gift name is Artisan romantic message for your love rs Rs. 425.01.
In order history they mention it will get deliver in 3 day till 13 Apr 2013 but till today 15th may 2013 it's not get deliver.Mail was misleading, it makes the customer assume as the both the products under IGP363295 are delivered. However that was not the case. After repeated attempts, I could connect to the Customer Care. Customer Care service is so pathetic that they could not deliver what they promise. I contacted so many time with these guys. Finally on 1st May they informed me that the product has not yet been dispatched. I asked them to Cancel my order.and send me the cancellation note. I have been mentally harassed since so many days, Please help me to come out of this situation.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Dec 21, 2017

Complaint marked as Resolved

Verified Support

Nov 08, 2017

Indian Gifts Portal / Intermesh Shopping Network Customer Care's response Hey,
I am really sorry you had to go through this. This generally dosent happen but we do try our best avoid the errors. Please feel free to call us on[protected] or email us on [protected]@indiangiftsportal.com and we'll be happy to assist you.
Regards
IGP.com