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Connected with IGP customer care and she mentioned that its a glitch from their end that the order is not delivered still its showing as delivered on the website. The trust people put on you should be respected and to be played with. If this issue is not resolved with priority, then you will lose a valuable customer as I am not the only one who is complaining. Think and take action
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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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77%
Complaints
122
Pending
22
Resolved
88
+91 22 4343 3333 [Customer Care]
A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072