Indian Gifts Portal / Intermesh Shopping Network Customer Care
Intermesh Shopping Network Pvt. Ltd.
Customer satisfaction rating: 99%
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74
COMPLAINTS

Indian Gifts Portal / Intermesh Shopping Network Customer Care

Intermesh Shopping Network Pvt. Ltd.

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Address
A006, Kanakia Boomerang, Lower Basement, Chandivali Powai
Mumbai
Mumbai City District
Maharashtra
India - 400072

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 22 4343 3333  [Customer Care]
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16
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4

Additional info
Customer satisfaction rating
99%
Complaints
74
Pending
0
Resolved
73
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
Sat09:00 am - 07:00 pm
SunClosed

Indian Gifts Portal / Intermesh Shopping Network related photos (14)

Indian Gifts Portal / Intermesh Shopping Network Complaints & Reviews

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Indian Gifts Portal / Intermesh Shopping Network — igp gift site not delivered my rakhi gift as they promised

 Gauriss on Aug 16, 2019
Sir this is my oder id no -1990906, i ordered it for one day speed delivery as they promised that they deliver but rakshabandhan is already gone and they still even after that day haven't sended my gift and i called many time but they don't pick up the call and it only said busy busy. I m requesting you please help me this bad experience hurt my sentiments a lot please take action...
Complaint comments  Read comments Complaint category Online Shopping

Indian Gifts Portal / Intermesh Shopping Network — regarding complaint against postman palakonda srikakulam dist 532440 [Resolved]

 Somesh Taddi on Jun 6, 2019
Respected Sir,

I would like to dra w your kind attention on the fact that the postman( Jagadeesh) of our area Palakonda, Srikakukam dist Andhra Pradesh 532440. is very irregular in his duties. He does not deliver the letters regularly and properly. He throws the letters carelessly. He gives our letters to the wrong persons. Sometimes he misbehaves the people.

People face many difficulties because of his misbehavior. A student missed to go in his interview because he got his interview call after the date of the interview.

Hence I request you to take necessary...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Indian Gifts Portal / Intermesh Shopping Network — order not received from igp [Resolved]

 Dharmendra Bhojwani on Oct 21, 2018
Order number 1500580 at igp.

I didn't received the order yet. It was my wife's b day. Ordered the cake. They have spoiled my whole day.

These kind of online people, are curse for the industry. I tried calling them multiple times and they always said, you will receive the order before 8 pm and i was still ok, now it is 10:30 pm and feeling like filing a case against them.

Worst people.

I want my refund back at least....
Complaint comments  Read comments [1]Complaint category Food

Indian Gifts Portal / Intermesh Shopping Network — indian gifts portal, order delivery for rakhi. [Resolved]

 Sukriti03 on Aug 27, 2018
Order was to be delivered on august 26, 2018. Still not delivered. But these cons have send a mail that it is delivered. But the receiver has yet not received the rakhis. The occasion is over and now i get to know not yet delivered. These people are not even picking up a customer service number and are not even replying back to my mails. This site is a fraud and should be shut down on serious basis. My courier costed me rs. 1090....
Complaint comments  Read comments [2]Complaint category Other

Indian Gifts Portal / Intermesh Shopping Network — rakhi for my nephew based in chicago [Resolved]

 amahajan5 on Aug 26, 2018
I am struggling where to start and where to end.

I have been using these guys over the last 6-7 years to send rakhi to my nephew in chicago, while we are based in mumbai.

In the past years, the packages were delayed or never delivered. I raised the issues then and got some commitment from them that they took my feedback seriously and would improve their services.

This time takes the cake. My order number is 1354989. The order was for metallic rakhi with kaju katli and besan laddoos.

The package delivered only had besan laddoos and the main...
Complaint comments  Read comments [1]Complaint category Online Shopping

Indian Gifts Portal / Intermesh Shopping Network — rakhi kaju katli order for delivery in london. [Resolved]

 Rajeev Dar on Aug 22, 2018
Order no.: 1386321

We have ordered rakhi + kaju katli to be delivered to my son dushyant in london. He informa me fedex wants him to pay duty as parcel is from outside eu!! Why does the fedex ask the reciever to pay import duty of £18!!

This is unfair.. I have paid the price of 3050. That is fo freer delivery at door step. Why should duty be charged for rakhi??

Please immediately contact fedex and arrange to sort this out immediately.

Rajeev dar...
Complaint comments  Read comments [1]Complaint category Online Shopping

Indian Gifts Portal / Intermesh Shopping Network — igp a total waste.. never trust this site [Resolved]

 Purvi Srivastava on Aug 5, 2018
This is with reference to my order number 1346112, shipment to Canada. During placing order it was mentioned hipping charges as FREE and now the consignee has received message from DHL to pay Dollar 22 for the shipment.

I mean this is cheating, in past also i have sent so many gifts through IGP to Canada but never faced such issue .Their customer service is pathetic, instead of finding a way out they are giving excuses.

While placing the order there was nothing mentioned in the term and conditions

I am asking them to cancel my order and refund the amount...
Complaint comments  Read comments [2]Complaint category Online Shopping

Indian Gifts Portal / Intermesh Shopping Network — horrible vendor experience [Resolved]

 Gitz on May 16, 2018
I had placed two orders for Mother's Day. One order had to be delivered to Bangalore and the other to Hyderabad. I had selected the Exact Date delivery option. The Bangalore order was delivered on the day of the occasion. But, I had a very very bad experience with the order that was to be delivered to Hyderabad.
First, the order never gets delivered on the specific date selected (May 13th). There was no phone call no message nothing as such to the recipient notifying them why the order had not been delivered on time or it maybe delayed. We waited all day Monday (May 14th), nothing gets delivered....
Complaint comments  Read comments Complaint category Online Shopping

Indian Gifts Portal / Intermesh Shopping Network — undelivered order 1232935 [Resolved]

 Jilshoy Jayaraj on Feb 15, 2018
Hi,
I am writing a complaint against online flower provider who's site name is IGP. I had ordered some flowers to be delivered on a specific day and which they commited to do.I called many times regarding order upadate but was never given a proper reply on that day. Next day at 8.30 pm i got a mail telling the order has been delivered but nothing has been done. The provider has given false details and spoiled my time and money as i have payed through my debit card. I am even unable to contact the customer care of the provider now. please find a solution in this problem

regards
Complaint comments  Read comments [1]Complaint category Online Shopping

Indian Gifts Portal / Intermesh Shopping Network — order not delivered yet and track order showing it is delivered [Resolved]

 UtkarshaK on Dec 20, 2017
I have ordered on 9th dec 2017, order no. 1187386. The order was supposed to be delivered on 15th dec 2017. But it is still not delivered. Igp customer care no. Is also not reachable, i have send many queries but none was responded. Also, their delivery partner bluedart tracking order status showing the shipment has been delivered. How it is possible, i didn't receive the order, not even a phone call. I am very disappointed by igp service. Not recommended to others....
Complaint comments  Read comments Complaint category Home & Garden

Indian Gifts Portal / Intermesh Shopping Network — need refund for order no. 1095230 as product is not delivered till now [Resolved]

 सुबास डंगोल
I have sent Rakhi gift to my nephew in Australia order no 1095230 on 30th July 2017 still today the order has not been delivered. The site promised to deliver the item by 4th of August. With so many complaints over phone to ipg.com and there courier partner Aramex the item has not been delivered. this igp.com and Aramaex both are not serious about delivering the gift. I need the refund as this site failed to deliver my item. i paid 1372 just for courier charge. i need refund total cost 1965.2....
Complaint comments  Read comments [1]Complaint category Online Shopping

Igp.com Indian Gift Portal — product not delivered and amount not refund [Resolved]

 debasish1164
Hi..This is debasish pattanayak, I have sent raksha Bandhan gift, While I ordered expected delivery date was 06 aug 2017 and raksha Bandhan is on 07 aug 2017 but the product not delivered, Hence I asked for cancellations and refund the amount but they are saying dispatched product can not be cancelled.order no.1117095, I need refund plus additional charges coz this year I failed to give rakshi....
Complaint comments  Read comments [3]Complaint category Online Shopping

Indian Gifts Portal / Intermesh Shopping Network — rakhi order through igp.com [Resolved]

 Jatty
I am currently writing from usa. This complain is about website igp.com this is online shopping website.. Online and complete form is indian gift portal.. This is happing with me second time.. I m currently in usa and ordered rakhi gift for my brother who is in kotkapura punjab india. I ordered on 28 jul 2017.. Order number is 1089409.. And scheduled date was on 1 aug 2017 i was keeping a check since then and there is no status available.. I m continuously calling them but nobody from igp team is bothering to pick up the calls and respond via email.. It's rakhi order and today is rakhi festival...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

Indian Gifts Portal / Intermesh Shopping Network — order confirmation [Resolved]

 Mary Smriti
This is regarding the order which was placed last night and which was supposed to be delivered today on the occasion of rakshabandhan. The payment was debited from my account but i didn't received any order confirmation. I have been trying to reach them but they expect me to provide with an order nos before contacting them but whom should i contact if i haven't received any information about my order....
Complaint comments  Read comments [1]Complaint category Online Shopping

Indian Gifts Portal / Intermesh Shopping Network — Unauthorized charge [Resolved]

 sangeeta ravidas
My friend has sent a parcel from London to India and after that i had received the call from virendra singh who introduce himself as custom clearness officer . Called from the number -[protected] and asked me to pay Rs 24000 and than it will dispatched to my home .
And has provided the account number to deposit the cash . I had deposited but again next day some other person called from the same number and he asked me to pay Rs 45000 which is very surprise to me

The person is a fraud .
Kindly help me for receiving my parcel ....
Complaint comments  Read comments [1]Complaint category Products & Services

Indian Gifts Portal / Intermesh Shopping Network — Shocked : instead of gift, garbage delivered in carton [Resolved]

 kanakashish
These guys will harass you to the core. I have two seriously bad experience.
My wife ordered an assorted gift for me. It was supposed to have deas, perfume, soap etc in a leather bag. She received the parcel 3 days before my birthday. When the courier guy delivered the box it was smelling of mixed perfume and it looked like something has leaked. Luckily, instead of waiting for 3 days and gifting it to me, she opened the box and she could not believe her eyes. The leather bag was kind of burnt and shredded, cans were distorted, shower gel bottle was cracked. It looked like one of the cans...
Complaint comments  Read comments Complaint category Online Shopping

Indian Gifts Portal / Intermesh Shopping Network — Product not delivered on time and mismatch in the order description and product [Resolved]

 Divyajm
I ordered a combo of Bunch of 10 Red Roses with Teddy Bear & Assorted Chocolates along with a I love you card for Valentines day. I checked for Same Day Delivery and i was sure the order had this option. First thing is It didn't get delivered on the same day. I ordered to surprise my hubby for the Valentines day but into much Diesppointment. Secondly, the order didnt contained any of the mentioned items except for the rose bunch. It contained a Teddy which was writtin Friends Forever and the Card was Best Wishes card.
Order Id - 1017261...
Complaint comments  Read comments Complaint category Online Shopping

Igp.com Indian Gift Portal — Pathetic Customer Service [Resolved]

 Musk Vish
I bought gift for my sister's birthday as they spoiled her birthday as order wasn't on time. it was rubbish gift which they sent to her wherein I ordered different but they sent her cheap one and wasn't on time as she waited full day for her parcel after that when I complained they didn't do anything regarding my complaints every time new advisor getting and was not able to sort it out.

Pathetic Customer Services
Rubbish Product
Misleading with the customer
Not value for money
Won't buy anything in future and will also stop my friends and family to do any...
Complaint comments  Read comments Complaint category Online Shopping

Indiangiftsportal.com — Bad customer service [Resolved]

 Vishala netha
I have ordered rakhi for my brother on rakshabandhan on indiagiftsportal on the 10th of aug 2016, they promised to deliver it before the 17th of aug 2016, however even on the 18th aug they neither have a tracking number nor ready to provide me the status, all that they say is we will get back to you soon, we will update you soon, give us some time and one more thing to add is they are not ready for the bulk orders, that sounds interesting, they promote there website for huge orders and when they get it they are not ready for it.

They broke my trust.

Me and my brother...
Complaint comments  Read comments Complaint category Online Shopping

Indian Gifts Portal / Intermesh Shopping Network — Charged extra for gift box, did not deliver it in a gift box. [Resolved]

 sheenasam
Ordered a box of chocolates in a basket which was $9.00

When i finished ordering their site asked meif i need a gift box for extra rs.199. I clicked yes and they charged me total of $.13.61 (9+for gift box) when called them no response. Sent them email no response.
Fyi -
Order information
Order id: igp858959 | status: dispatched
Qty. Name weight price per unit amount status
1 basket of butter toffees
Track package ↗
400 rs.898 (Us$ 13.61) rs.898 (Us$ 13.61) shipped
Sub-total rs.898 (Us$ 13.61)
Shipping charges 0
Complaint comments  Read comments Complaint category Online Shopping

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