Indiaplaza — Order not delivered

5 Reviews
Chennai, Tamil Nadu, India
I have order a book through online on September 08, 2011. But still now i have not received the book. No one is picking the call from their customer serivce and even no reply from the customer unit.
Complaint comments  4 Comments     Updated: Share0Tweet0



i had palce a order Bajaj Air Cooler PC 2000 DLX us on May 04, 2009
same time i had paid Rs.3990 + Rs. 350.00 of shipping charge,
now today is 14th, days, i have been sending inquiery to india plaza customer care, they repliying
that, days will send your order, but even today after 4th, day i hvnt recievd my order, now i think i have lost my mouney, i have been chited by this INDIA PLAZA ONLINE SHOPING.
my order no:IN[protected] which was said to be delivered on 16th april2010 still havn't delivered and there was no response from indian plaza on repeated contact with them .i want to know the procedure for taking action against them.Dear costumers, i remind u to be aware of these facts before u book.

I had placed an two order on INDIAPLAZA on 28th. Oct.2010 for the gifts to be delivered on or before diwali (5th Nov.)as per their scheme.

The gifts never got delivered on or before 5th Nov, Inspite of my raising complaints on their website there is no response & finally when I got someone over phone she ( Sridevi) commited they will resolve this issue within 2-3 days but of no use.

As per their scheme if the shipment was not delivered within 5th of Nov. than they will deliver the shipment free of cost & also refund our money but now their customer care is not aware of this scheme...THIS IS BREACH OF TRUST.

Today is 13th Nov.

No one answers their customer care phone even in the normal working hours.

My order numbers are: 1. IN[protected] 2. IN[protected] .

Hope someone at INDIAPLAZA will wakeup & try to resolve this qwery.


Dear Ashok,

Please accept our sincere apologies for the delay and inconvenience caused.

Please share your order no and we shall have your concern addressed on priority.

We at Indiaplaza are working towards increasing our approachability and assure the best of our service at all time.

Warm Regards,
Team Indiaplaza.

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    2nd Floor, No: 21, Brigade Square, Cambridge Road, Halasuru, Bangalore, Karnataka, India - 560008
    Indiaplaza - Order not delivered