Indiaplaza. In — Non delivery of the order

Hi All,

I have placed the order for Blackberry Storm on 15-Sep-2009 which was supposed to be shipped by 22-Sep-2009. But after lots of follow ups, I got a response from India plaza team stating the order will be shipped by 25-Sep-2009. Again the next day, I was notified the shippment wont happen till 28-Sep-2009 due to non- availability f goods with the merchant. Even after 28th, there is no update from India plaza on the shippment.

They are also not reachable on their customer care number. For whole day, I am being told the lines are busy.

Finally, I have now raised a ticket with them to cancel the order and refund the money back within 4 working days failing which I have decided to drag them to consumer court claiming for the time wasted in follow ups, mental harrasment and failing to abide by the promise they made to me as a vendor.

This is not the first time i am experienceing the problem with Indiaplaza. I can say , the worst possible online venodr is infact Indiaplaza. The customer support does not even meet the basic level of service. They need to be beaten up each and every time I have placed the order.

I have finally run out of patience and have decided to sue them if the issue is not resolved on time.

- Jay