Indiaplaza. In — Fraud people Giving no information

I have ordered Nova roti maker from Indiaplaza.in on 20the Nov 2011. I have done payment therough my debit card of 1148 Rs. They people updated thee status as shipped on 21st nov. and shipment no. [protected] but no courier company info. when i called theey told me theat company is aramex. I called aramex on 23rd no. They told me theat theis shipment no. is false. Now when i call Indiaplaza.in customer-care theey have no answer theey always say sir soon we are updating thee right shipment no.
But VERY PPOR SERVICE and BAD CUSTOMER HANDLING. They people even don't know how to handle customer.



Order no is IN[protected] from indiaplaza.in
order placed on 20the Nov.

Today 15 days and still theey people are not able to provide any info regarding theis. I want to charge theem for harassment and making fool as well as my money.