Indiaplaza — Purchase Nikon L110 (Order No : IN[protected]

Address:

Tamil Nadu

I have registered a ticket (CNT[protected]) for the order no IN[protected]. I purchased an Nikon Coolpix L110 thru Indiaplaza and received the same from NR Computech (Invoice no RIN1126315).

I tried to register this product in the website www.nikon.co.in website and typed the serial no : 30411312 as mentioned on the Camera. However its says that it is an invalid serial no.

I logged a compliant ticket (CNT[protected]) with india plaza on Nov 14, 2011 and till date i do not have a answer for this. I was told that the original Invoice will be sent to me in 2 days and that 2 days on india plaza is still not come. today is Dec 19, 2011. I was told that the courier will be sent and will be reached by Dec 4, 2011 but I have not received then I called up again and was told that am softcopy is being sent and today is Dec 19, 2011 I have still not received.

Today I called you call center again and understood that the ticket closed.

Can you explain to me how can you close a ticket when the issue is not resolved and without taking the feedback from the customer.

AS I CANNOT REGISTER THE CAMERA IS THE NIKON WEBSITE I FEVER THIS IS NOT A GENUINE CAMERA FROM NIKON.

REQUEST YOU TO LOOK INTO THIS ELSE WILL HAVE TO BE FORCED TO GO TO THE CONSUMER COURT FOR THIS.

AN UNHAPPY CUSTOMER.

Regards
Edwin Nadar