[Resolved] Indiatimes — Non Delivery | |
I had ordered for a mobile phone from Indiatimes Shopping website on May 30, 2011. And I logged a complaint on June 8, 2011 for the non-receipt of the product. To my surprise when I called up customer care and spoke to 3 different tele-executives and all the three times my call was disconnected after I asked them about the details of my shippment. Lastly I spoke to one more guy from Indiatimes who in turn asked me to contact Aramex Courier. I called up Aramex and got a very stupid kind of answer. Later I went to their website and got the below details which I would like to share with all: Shipment Number: [protected] Pickup Date: 5/21/2011 Shipper Reference:[protected] Shipment History Location Date Activity Mahipalpur- Hub,India 06/08/2011 07:45 PM Shipment Forwarded to - Banglore City-Main office,India Mahipalpur- Hub,India 06/04/2011 05:51 AM Shipment Forwarded to - Banglore City-Main office,India Mahipalpur- Hub,India 06/03/2011 09:00 AM Shipment Delay - Uncontrollable Due to Carrier Mahipalpur- Hub,India 04:13 AM Shipment Forwarded to - Banglore City-Main office,India Mahipalpur- Hub,India 06/02/2011 08:11 AM Shipment Delay - Uncontrollable Due to Carrier Mahipalpur- Hub,India 08:03 AM Shipment Forwarded to - Banglore City-Main office,India Delhi City-Main office,India 06/01/2011 11:33 AM Shipment Forwarded to - Mahipalpur City,India New Delhi,India 04:40 AM Shipment Record Created Paharganj,India 12:06 AM Shipment Received at Origin Facility Shipper Receiver 110001 Delhi 560076 Karnataka Connaught Place Bangalore India Sad part of the story is that the Aramex customer care tele-executives told me that the shippment was off-loaded many a times due to security reasons. My question is: This should be not the first time they are delivering a mobile phone, then why this circus. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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