[Resolved]  Indiatimes Shopping — Order Delivery Delayed

Address:

Bangalore, Karnataka

Hi,

I have purchased, Baby Diapers (Pampers) online from "http://shopping.indiatimes.com" Order No.[protected], as per their site details, they claim of delivering the product withing 6 working days from the day the payment verified. My payment verified on 21st JAN 2011 and till date I have not received it.

When I call customer care, their was no better response and I lodged the Complain on 11th Feb 2011 and it took them more than a day to respond on that. Got a call on 12th Feb 2011, from a complaint department and everyone just tells it would take 3-4 days in delivering the order but no one takes any Action of checking it with the concerned courier and let me know the updates !!! Even there is no contact details provided for the courier service so that atleast I myself could verify ???

This is going beyond my patience, since the order I placed was really urgent and our family is suffering due to crap service. Contact details - [protected] for customer care.

Thanks,
Vivek Srivastava
[protected]