[Resolved] Indiatimes Shopping — No Replacement against Defective Delivery of car stereo

[Resolved] Indiatimes Shopping — No Replacement against Defective Delivery of car stereo

R Ratan Singh Barwal from Mumbai, Maharashtra

The replacement for the faulty delivery against my order referred in subject mater has so far not been given. on 4th October, as per SMS received from AD-ishop, it was assured that the complaint shall be resolved within 5 days (The latest complaint registration no.is 1258016). So far I have not received any call from indiatimes. When I call Customer care numbers [protected], the recorded voice keep telling that customer care executive shall shortly answer your call. However after waiting for upto 15 minutes (not less than 6 occasions), no one answers.These calls should be free but Indiatimes charge money for these calls also. It seems they are trying to make money by engaging customers on phone for long durations. When I send e-mail on [protected]@indiatimes.co.in, it bounces off. No way you can contact these frauds. I request you once look into the matter. Regards R S Barwal Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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sunil r

from Bengaluru, Karnataka

I placed an order for a car stereo from India times. The product displayed on the news paper advertisement and the product I received was totally different. What I received was looking like something assembled in a cottage industry. Never in my life I came across something as ugly a product as the car stereo I bought from INDIA TIMES. Every time I look at this piece of scrap that I brought from Times of India I feel depressed. This is cheating by TIMES OF INDIA.