Times Of India Complaints & Reviews

On 18 JUL 2023 made a payment online through BHIM UPI Rs. 448 towards TOI Plus subscription. I could not activate the account and hene made a complaint to Times Of India by email. On 24 JUL 2023 by email they required screenshot of the payment which I provided on 04 AUG 2023.- "18 Jul 2023 18 Jul 2023 TO TRANSFERUPI/
DR/[protected]/Times
In/ICIC/cca.223594/colle-
TRANSFER TO
[protected]
Rs. 448.00"
Till to day, i.e., 05 DEC 2023 it is not resolved. But on taking up the matter again with CRM coimbatore I received a reply on 18.OCT 2023 as, "YOUR PAYMENT REFUND SIR..."

Till it is not resolved. As it has taken already nearly 6 months, refund me the amount paid immediately.

G.L. Sankaran

Hi

After buying subscriptions from times of India online. It’s been more than 1 month iam not receiving newspaper.

I have complained many times they just call to close the query not for solving issues

I want refund for my subscription

I subscribed for a e=paper ( news paper ) with Times of India on Nov, 14 2023 & paid an amount of$ 34.99 by a debit card, I was asked to pay another $15 to upgrade . I was not willing to upgrade it & informed immediately about the same & requested to refund the subscription amount paid, It has not yet been refunded .

The times of india paper has not been delivered since three days. My susbcription Id is SCT30567117 valid till May 2024. Please confirm the reason behind this and also share the chennai 600 097 contact details of the excutive to get in touch.

Respected sir paper is not delivered, always this paper delivery person is making the issue, pls change the delivery person

BHASKAR. REDDY
Phone [protected]
Email: [protected]@gmail.com
This morning I paid Rs 832 for 6 month subscription online through Net Banking. My bank account was debited. But the Times of India website is not responding.

I am not receiving my TOI newspaper subscription despite my subscription is valid till June 2023. Please find my details below:

Customer ID CH[protected]
Name ABHISHEK PRASAD ROY A
Address F.NO 06, RAJAPUSHPA ATRIA, BLOCK-B, N/R PHOENY GEEN SCHOOL, GOLDEN MILE ROAD, KOKAPET, KOKAPET, Hyderabad, Hyderabad, 500075, Telangana
Email Id [protected]@gmail.com
Mobile Number [protected]
Subscription Period 16/6/2023 to 15/6/2024

My name is K Vishwanath and I live in Tamil Nadu 17 Kms from Pondicherry and 3 kms from Pondicherry border. We are not receiving the Times of India newspaper in the morning for the last 15 days. It appears to be logistics issue where the papers are not being delivered in the morning from Chennai and the vehicle appears to be moving in the other route. We are forced to get other newspapers which we are not interested. We wanted to know whether solution can be arrived between the Times of India Main and sub agents so that your customers get the newspaper. This will only increase your subscription base if you are proactive.

Dear Sir/Ma’am,
I had contributed for TOI newspaper for 02 years and accordingly Rs 1949.00 was paid to BENNET COLEMAN & CO. LTD on 21 Jul 23.
There was an offer of a free full size Bed Sheet on two years contribution within 45 days of payment but after passing almost 80 days nothing is heard from TOI which is viewed seriously.
It is requested that commitment made by TOI be fulfilled at the earliest.

Yours Sincerely,

Commander ( Indian Navy) Virendra Chowdhary
Mob: [protected]

I had subscribed to TOI, and conveyed my new address. However, it is not being delivered as yet.
Your Customer Care number is a sham. They do not take the call and do not call back.

My new address is
Sumant Kant Sahai
D-404, Sushma Grande
Zirakpur (Punjab) 140603

Dear Team,

This complaint is in reference to my subscriber id DL[protected]. The newspaper vendor responsible for distributing the newspaper to my address (Address mentioned in mail dates 28-Sep-2023) on a daily basis is not fulfilling his requisite duties and resorting to malpractice and coercion. He is not regular in collecting the coupons and collects the same once in 3-6 months and asks for advance coupons (which are...

I have this morning paid a sum of Rs.1, 197/- towards annual subscription vide

my subscription Form Number is SCF33483233. Please send the receipt and let me know the period of subscription viz., whether it commence from today[protected] or on[protected] upto expiry of 12 months from commencement date which please specify. Also, please advise your local circulation agent for taking note of this payment and continue uninterrupted supply of the daily.
Regards
G.Sridharan

Subscription ref no [protected]. Mr. Sebastian, Mob. no. [protected].
Despite complaining, we are receiving newspaper daily at 8 am, while we asked for 6 am delivery. No point in reading newspaper after TV news. Request arrange delivery by 6 am - Murthy, f/o Ravikumar, 2J, 3rd Block, Radiance Ivy Terrace, Near Toll Gate, Siruseri, Chennai.

I am writing to address a recurring issue I have been facing with my Times of India annual subscription. I renewed my subscription on July 16, 2023, by making a payment of ₹699, but I have yet to receive the subscription coupons. Furthermore, my subscription only started after a delay of 15 days.

This situation is particularly concerning as it is now over 1.5 months since my payment, and I am still waiting for the promised...

I have been subscribing your newspaper for so many years and paid the subscription on line for this year. My mobile No is [protected]. The Agent in T.Nagar was supplying the newspaper regularly but for the past two weeks he stopped saying that the agency copy of the subscription memo was not given to him. But I remember to have given it immediately on receipt of the same from your company. He has taken my mobile no. to check with the co. but so far he has not responded. Kindly check my payment as I do not have the other part of subscription memo. Request to inform me as well as the Agent to resume delivery as I have paid upto September, 2023. Your immediate action will be highly appreciated.
K. Mani, Flat No.21, Green Palace, No.1 A South Dhandapani Street, T. Nagar, Chennai 600017
[protected].

Dear Sir,

TOI HAS MISUSED BY DEBIT CARD WITHOUT MY AUTHORISATION AND HAS DEBITED SUBSCIPTION AMT RS.1149/ WITHOUT MY KNOWLEDGE AND CONSENT IN NAME OF BENNETT & COLEMAN.
I HAV ERAISED COMPLAINT AGAINST MY BANKER TO INVESTIGATE THIS ISSUE AND SUBSEQUENT A CASE WAS REGISTERED . BUT IMMEDIATELY TOI HAS SAID THAT THEY WIL REFUND BACK THIS AMOUNT, AND EVERY DAY THEY HAD CALLED ME LAST WEEK AND TOLD THAT THEY WILL REFUND IT...

I had subscribed for annual Times of india chennai edition newspaper directly with TOI group on 25th July to start delivery from 1st august. But since day 1 till 3rd I havent received any paper yet. I got details of vendor and area manager after calling to customer care. On 31st july vendor picked call and I told him about address etc, which he agreed but he didnt deliver anything. So i called area manger Vinod Lloyd multiple times on 1st august. but he never bothered to pick call or even call back after seeing missed calls. I even sent whatsapp to vendor and area manager which they didnt respond. I had called customer care on 1st august evening and the lady on other side mentioned to wait 24hrs and promised to deliver from day2 for sure and even compensate for day1 failure. But till now 3rd day, there was no call from TOI group or area manager or vendor yet. SO i asked them about refund process which they are not answering at all and mentioned Regional manager will call, which I doubt would never happen.

On July 16th, 2023, I made a payment of 699 INR for an annual subscription to Times of India. However, I have not received any subscription coupons and no commencement of the subscription as of today's date. I kindly request assistance to resolve this matter promptly.
Regards
Meghant Jain
[protected]

On July 16th, 2023, I made a payment of 699 INR for an annual subscription to Times of India. However, I have not received any subscription coupons and subscription also not started as of today's date. I kindly request assistance to resolve this matter promptly.

I am writing to address an unfortunate incident related to a yearly subscription of The Times of India (TOI) that I recently availed. I received a call from a person claiming to be a management trainee named Mr. Abhishek (contact number: [protected]) on behalf of TOI. He offered enticing discount coupons for the yearly subscription, and trusting the authenticity of the call, I made the payment of Rs. 699/-. He assured me that the discount...