Times Of India Customer Care
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Times Of India Customer Care

Times Internet Limited

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I-World Tower, DLF Golf Course Road, DLF City Phase V, Haryana
Gurgaon
Gurgaon District
Haryana
India - 122002

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Customer satisfaction rating
1%
Complaints
1174
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Times Of India Complaints & Reviews

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Times Of India — non receiving of coupon

 Chanchal Kumar Pathak on Jun 24, 2018
I am a subscriber of Time of India Sub ID 4410218 (from Kolkata).
I have paid my renewal subscription on 26/06/2018 through chq. But till today I have not received my renewal coupon. My subscription was expiring 15/05/2018. The supply of new paper will be cut off if don't give the renewal coupon to the news paper agent.

Chanchal Kumar Pathak
[protected]
Kolkata 700116...
Complaint comments  Read comments Complaint category News & Media

Times Of India — times of india not delivering paper for which i have subscribed and paid in full

 Amd007 on Jun 22, 2018
I have subscribed to times of india newspaper for quite some time now. However, it's really disheartening to inform you that despite paying for the full subscription the newspaper vendor is demanding for some service charges of rs 100 per month. The vendor mr. Hazare has stopped delivering the newspaper, for now, more than a week. I requested times of india via email however they have still not replied to my email. Very poor service from
Times of india groupu...
Complaint comments  Read comments Complaint category Magazines & Newspapers

Times Of India — firstcry shopping site

 Nidhi Tomar on Jun 21, 2018
I have placed 3 orders, on 11th, 14th and 15th of june at firstcry.com to be delivered at varanasi (My home). The payments have been made thru online transaction. The items were suppose to be delivered on 18th june and thereafter. On app the items are showed as delivered by we have not received any. Escalated at customer care but no action. Please help....
Complaint comments  Read comments Complaint category Online Shopping

Times Of India — newspaper not being delivered through customer care claims implementation [Resolved]

 APN Rao on Jun 21, 2018
I have paid for annual subscription of toi newspaper (Order no: 354933 and 355683) which should have commenced on 02 jun 2018. Repeated enquiries with customer care say that the service has been implemented on the said date and i should check up with the concerned vendor mr siva prasad, who never responded on the given phone number. I stay at jalvayu vihar, kukatpally. I also see that one previous complaint from this locality also refers to improper service from the same vendor. The delivery boy also confirms that my address has not been added to his list so far. Toi should confirm commencement...
Complaint comments  Read comments Complaint category Magazines & Newspapers

Times Of India — wrong information printed in newspaper

 Jhawarprashant on Jun 18, 2018
You have printed wrong information in 2june newspaper of mumbai about a person and his family without any proof of the complain. I am giving you link of article plz look into it and rectify the same.Swiss stole from Thane uncle, splurged on Vietnamese belle - https://timesofindia.indiatimes.com/city/thane/swiss-stole-from-thane-uncle-splu...
Complaint comments  Read comments Complaint category Other

Times Of India — refused to deliver news paper against mega acknowledgement coupon

 provat_mukherjee@yahoo.co.in on Jun 18, 2018
Sir,

I am a regular reader of times of india and always follow yearly mega booking, i have booked while i was staying at mahipalpur, new delhi,
From the month of may '18 i have shifted to 'g' block, flat no. 273, ground floor, shushant lok-ii, gurgaon, from 5-5-18, the vendor shri narender refused to deliver times of india against the above coupon until and unless i should pay him rs 300/-because times of india will not pay him over and above the above coupon, i have contacted mr gulia the representative of times of india, who referred the name mr chibber as local representative,...
Complaint comments  Read comments Complaint category Unauthorized charges

Times Of India — subscription of membership of times of india and mumbai mirror

 Shashikant Tayde on Jun 18, 2018
Sir,

Kindly re-issue my subscription of membership of times of india and mumbai mirror which is discontinued 4-5 years back due to the area representative who failed to provide me membership coupons.
Also the matter was taken up with the area executive shri mohite, who once again failed to comply with even after many reminders. After asking shri mohite abt the membership he use to assure me to call back instead he send good morning messages and thoughts in return.
The action regarding continuing the membership may be taken earliest....
Complaint comments  Read comments Complaint category Other

Times Of India — spreading fake news

 Viveksinub on Jun 16, 2018
They showed in article on june 15th that a girl doing bunji jumping was pushed without the trainer attaching the rope.. Turned out that it was a doctored video..in actual video they had tied rope to girls leg.. These guys blatantly spread fake news
Even in the video they have captions that look how the trainer forgets to attach the file... That states that this was completely intentional....
Complaint comments  Read comments [1]Complaint category News & Media

Times Of India — articles published in paper

 moumita sheet on Jun 15, 2018
Dear sir,
I am a daily reader of toi. I live in kolkata as well as my home town jhargram. I noticed many times that in jhargram which papers come (Toi), contains some articles that are occured in two days ago... But in kolktata or in the adjoing areas it do not happen like that. Why??... Also the papers which available in khargpur give the calcutta times.. But in jhargram it does not available.. Why??.. Please do something that all people will be beneficial of it..., do not depend on the other news paper...
Thank you....
Complaint comments  Read comments Complaint category Other

Times Of India — non receipt of yearly subscription coupon in chennai

 Praveen Maudgal on Jun 14, 2018
Dear madam/sir,
I have not received yearly subscription coupon even amount deducted from my account. I called times of india chennai office phone[protected] twice. Fist time they told they dispatched on 5 june 2018 then i asked the pod deatils but they didn't have they told system is slow so they can't give. Again i called today they told they will send the e subscription coupon even though i have not received. Pl. Do the needful.
Praveen maudgal
Mobile [protected]
Chennai...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Times Of India — product

 Amol Chandane Patil on Jun 14, 2018
The times of india
I buy newspaper today on kopargaon, (Maharashtra) bus stop from ur retailer but issue regarding of price of newspaper. Originally price of newspaper 5 rs but he sell newspaper in 7 rs... Plz take immediate action otherwise i go through police and other media.
I m upsc aspirant, i m temporarily belonging from pune but today i traveling pune to kopargaon.. So i just came few minute ago & buy newspaper and i facing this type of issue.
Plz co-operate with ur follower
Amol chandane patil
Vaijapur 423701...
Complaint comments  Read comments Complaint category Unauthorized charges

Times Of India — paper delivery improper

 Vijaya Krishna Prasad on Jun 13, 2018
To whom so ever it may concern.

I subscribed for times paper with subscription i'd 36375405 on 10-jan-2018 and i am supposed to receive paper from 17-jan-2018. I stay in rajeev gandhi nagar. Bachupally.
But i started receiving paper from 25-april-2018 after so many follow-up. Recently i received subscription commencement letter stating the paper delivery started from 17-jan-2018. When i discussed with area incharge siva prasad (Phone: [protected]) he is not confirming the paper delivery up to 24-april-2019and telling sign the subscription commencement letter.
Please...
Complaint comments  Read comments Complaint category Magazines & Newspapers

Times Of India — harrasment by neeraj toi (9873171299)

 mukegupt23 on Jun 13, 2018
Hi i am a subscriber of toi package. For the same i paid rs. 1000 (Aprx,) to my newspaper distibuter but toi in october 2017, but till the date i have not recd the coupne. From last 4 months i am in touch with neeraj [protected]. He is assuring for the same but now he stop picking up my phone. Kindly look into the matter as i am feeling cheat by toi group. This is not the way to handle the customer.
Waiting for your reply.

Mukesh gupta
B-18, 2nd floor, new moti nagar,
New delhi-110015, [protected]...
Complaint comments  Read comments Complaint category Other

Times Of India — forgery of sales person (mohan)

 Vinodhbabu V on Jun 12, 2018
Hi Team,

I want to make you aware of this incident which happen to me.

On 26th April 2018, one person named (MOHAN & his phone number [protected]) collected cash 600rs as yearly subscription of Times of India newspaper from my father and said that subscription letter ll be sent by Times of India.

I didn't receive any subscription letter from times of India till now.

On 7th June 2018, inspite of calling many times he didn't attend my call then I have texted him stating that I ll make complaint to times of India (pls find all my evidence...
Complaint comments  Read comments Complaint category Other

Times Of India — unable to avail annual subscription

 PK Ramesh on Jun 11, 2018
With this complaint i bring to your notice that i am unable to get annual subscription for times of india since few years.

To get subscription i have contacted toi over phone many times & whenever i contact toi office, i am told that the subscription is closed now & with a promise that someone will contact when subscription opens.

Unfortunately, i never get any call from toi whenever there are subscription promotional offers are on. I do not face this problem with other papers & i have successfully subscribed to hindustan times.

I want toi thane edition...
Complaint comments  Read comments [1]Complaint category Magazines & Newspapers

Times Of India — cheating practices by newspaper vendors in bengaluru

 TOI_Customer on Jun 8, 2018
Dear TOI Team, I wish to bring to your notice the indifferent behavior of the Newspaper Vendors/Agencies in Bangalore, specially in the Kudlu/Bomanahalli side. I had lived in cities like Lucknow, Pune, Gurgaon, but never got such bad experience as here in Bangalore. First Newspaper Vendors ask for Rs 200 - Rs 250 Advance for delivering newspaper in this area, which I am pretty sure is NOT PROMOTED by Times Of India Group. When I declined the advance Payment the Vendor REFUSED to deliver the newspaper at my doorstep. Please let me know if Advance Money payments instructions are issued from TOI Office.
Complaint comments  Read comments Complaint category Utility Services

Times Of India — my subscription to the times of india, mumbai

 vilwadriraju on Jun 7, 2018
I had on 16 april 2018 subscribed to the times of india for one year for which i issued them
A cheque (No. 19860) for rs. 698. Mr. Jayesh shinde (Cell no. +91 [protected]) collected the
Cheque. Mr. Shinde said it takes for toi a good number of days to process one cheque and
My subscription will start from 1 june 2018.

I was wondering whether i was subscribing to to india or time of america.

On 25 may 2018 i received an sms thanking me for subscribing to toi and my subs no. Was [protected].
It further stated that i could contact[protected]...
Complaint comments  Read comments [1]Complaint category News & Media

Times Of India — cheating of money - complaint given to ccb, police chennai-7

 Gopalakrishnan Natarajan on Jun 7, 2018
Gopalakrishnan,
7/17, vallam bangaru street, vepery,
Chennai-600007.
Respected sir,
Sub:- money laundering and cheating of money with forgery documents to the tune of rs.2, 69, 800/- at gorakhpur area at utter pradesh state from me –no fruitful action taken so for by chennai crime branch — reg
I am worked in central government department and retired in 2016. One lady in the name of mellisa williams, of united kingdom (She told an account officer in jmc company, birmingham) wants good friendship of trustworthy and wants to invest 5, 00, 000 british pounds...
Complaint comments  Read comments Complaint category Other

Times Of India — subscription coupon not received yet

 Leena Nanda on Jun 6, 2018
Hi,
I am residing in chennai (A 504, Prince Residenzia, Sriperumbudur)
last month i have subscribed for your yearly subscription coupon (600 rs).

Your person from T, . Nagar came and collect the money, After a week i got a message (25th May) that your subsciption Commencement Coupon has been dispatched with tracking number ET[protected]IN .

I tracked it thru Speed Post site also but it showing despatched to Sriperumbdur S.O. since last week.

Till date i have not received my coupon .I tried calling customer care number but in vain.
Complaint comments  Read comments Complaint category Magazines & Newspapers

Times Of India — erratic delivery of newspaper

 Moorthy N.C.N on Jun 6, 2018
I had subscribed to the annual membership for TOI. The cheque No. 85944 of Axis Bank was debited to my account on 4th Jan. I am not sure of the subscription no. My agent is very very irregular n erratic in supply of newspaper. Many times he does not supply, when delivers, it will be around 8.30 am, and sometimes wrong Newspaper. For the post 4 days there is no delivery of paper at all. Never responds to the phone call....
Complaint comments  Read comments Complaint category Magazines & Newspapers

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