Indiatimes Shopping — Sent me incorrect and junk product.

Hi sir.

i had place an order with indiatimeshopping for car music system on 01/09/2010 through my credit card by phone. they deliver the product on 01/12/2010.

As they committed this is universal company product . when we recived it, it was a local music system. and it has technical problem. i have called many times to there call center number for refund they use to put me on long hold and then disconnect the phone. and now it's more than a month they never take action for my refund request.

Please see the order details as mention below-

ORDER CONFIRMATION MAIL - CREDIT CARD

Dear RISHI

We thank you for placing your order with Indiatimes Shopping. Your order number is[protected]

Order Details
Order Number
Sub Order Number
Products
Quantity Amount
[protected]
2830155
Branded Car Music System - 1/1_1st Jan(CC/ITZ)


1 1149.00
[protected]
2830156
Free Lunch Box On Purchase By Credit Card - 1/1_31st Dec(CreditCard/EMI/ITZ)


1 0.01

Payment option chosen by you is CREDIT CARD.
The billing address for your order provided by you is:



Billing Address
C/O HEMLATA SHARMA H.NO-4/95,SITE 4,VIKASPURI,NEAR COFFEE HOME AND VODHELLA MKT,NEW DELHI
null
New Delhi 110018
India



Please quote the order number in all your correspondence.

We will e-mail you the shipment details as soon as the product is dispatched after the payment realisation. Incase the order is not shipped within the specified time because of some reason, the order will be subject to cancellation with complete refund. No deliveries are made by our logistics partner on Sundays and National Holidays.
Thanking you for shopping at http://www.shopping.indiatimes.com

If you have any ideas, suggestions or any grievances, feel free to send your via mail to: [protected]@indiatimes.co.in .Your feedback will help us to serve you more effectively.


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Congratulations
Thank you for shopping with us! You have won 3 Gift certificates worth
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Your first Gift certificate is worth Rs. 250
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GC Number: GC[protected]
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