Indiatimes Shopping — Cheap Customer Service

Address:Kapurthala, Punjab

Dear Sir,
I am frenchiser of First Flight Courier Pvt. Ltd from Kapurthala Branch. After a couple of week a recd. a parcel of blackberry mobile bought from indiatimes shopping through order no.[protected] on the name of Mr. Raj Sharma. But unfortunately the box is stolen from my shop. But the policy of our company i pay all money because it is C.O.D parcel. Then i contact to India Times Shopping by mail 3-4 times i want to know IMEI NO. nut not reply then contact on facebook page they gave me [protected]@indiatimes.co.in i sent mail but they reply after 36 hours they send me Duplicate copy of bill there was IMI NO. NOT MENTIONED. Then i call to customer care no. [protected] they gave me another contact number It is [protected] i call him and iask for IMEI No. and then he ask me wher i find his number i said from indiatimes shopping customercare gave me. He said very rudely that i am not able to gave you IMEI. NO. and disconnect the phone i called him again and again then he pick up the phone I ask way to find IMEI No. and he said very badly,"Go and complaint Any where i not able to gave you IMEI. NO." AND DISCONNECT THE PHONE.
Please Help me to find IMEI No. so i F.I.R AGAINST thief or trace mobile set.
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Dear Customer,

Hello from Indiatimes Shopping.

Thank you for using IndiatimesShopping.com

We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.

We would also request you to mail us at [protected]@indiatimes.co.in with your updated contact details to assist you better.

You can also kindly tweet us anytime at Cust_Help for updated information.


Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.com
Dear Mr. Sood,

Hello from Indiatimes Shopping.

With reference to your complaint posted above, we would like to update you that we are unable to provide your product IMEI number and we really apologize for the same.

We would also request you to mail us at [protected]@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.

Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping


Thanks,
Customer Help Desk
Indiatimes Shopping

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